A Better Way to Recruit for Missouri A Collaborative - - PowerPoint PPT Presentation

A Better Way to Recruit for Missouri

A Collaborative Cross-departmental Pilot for Recruiting Essential, High-Turnover Positions

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$38.6 Million in Overtime

Source: DMH, MVC, DOC, DYS

Missouri’s T Turnover R Rates are S e Stagger ering C Compared ed to t the e Private te S Secto tor

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21.2% t tur urnover r rate i is ne nearly t twice t the he 1 11.2% f for t the he g government/education/ n/non-pr profit sector

MO Exec ecutive ve B Branch Tu Turnover ver Rates es vs

• vs. Tu

Turnover ver R Rates es of Other Sec ectors

Missouri

• Oct. 2017 -
• Sept. 2018

21. 21.2%

Highest st Other Se Sectors in 20 2017 17 Technology (Software) 13. 13.2% Retail/Consumer Products 13. 13.0% Media & Entertainment 11. 11.4%

Source: https://business.linkedin.com/talent-solutions/blog/trends- and-research/2018/the-3-industries-with-the-highest-turnover-rates

Missouri’s E Exec ecutive e Branch A Agen encies es h have a e a Recruitmen ent Cris isis is

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Tu Turnover ver R Rates Oct. 20 2017 17 t through Se

• Sept. 2

2018 18 Mental Health 30.0% Public Safety 29.8% Corrections 23.2% Social Services 21.5% Labor & Industrial Relations 18.4% Revenue 18.2% Health & Senior Services 16.0% Economic Development 15.9% Elementary& Sec Educ 15.8% Ins, Fin Inst & Prf Reg 14.8% Office of Administration 14.7% Agriculture 14.1% Higher Education 13.9% Natural Resources 13.8% Missouri Transportation 12.7% Conservation 8.7%

Source: https://samii.mo.gov/hr/mobius/turnover-reports

Thes ese p positions a account f for over er 1 in 5 full-time me sta state te worker ers

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Vac acan ancy y by D Department a and Posit ition Fall 20 2018 18 Number of Facilities Number of Positions Number of Vacant Positions Vacancy Rate Department of Corrections – CO I 21 4,889 788 16.12% Department of Mental Health - DSP 14 3,158 686 21.72% Missouri Veterans Commission (DPS) – CNA I 7 678 107 15.78% Department of Social Services-Youth Specialist 37 620 92 14.84% Total 79 9,345 1,673 17.9%

Source: DOC, DMH, MVC, DSS from Department Data Gathered Fall 2018

Thes ese p positions a also s suffer er from h high t turnover er r rates es

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Turnover R Rates b by D Department a and Posi

• sition
• n Fall 2

201 018 Turnover Rate Department of Corrections – CO I 31.43% Department of Mental Health - DSP 43.94% Missouri Veterans Commission (DPS) – CNA I 128.78% Department of Social Services-Youth Specialist 48.41% Total 41.85%

Source: https://samii.mo.gov/hr/mobius/turnover-reports

All f four o r of t the hese de depart rtments ne need t to recru ruit cand ndidates with s simila ilar b bac ackgrounds an and qualifi alificatio ions

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Min inim imum Quali lific icatio ions f for Essentia ial, l, E Entry-level p posi

• sition
• ns (

(20 2018 18) DOC DMH DSS DPS (MVC) Position Corrections Officers Direct Support Professional Youth Specialists Certified Nurse Aids Qualifications High School Diploma/GED Age: 19 Valid Driver’s License by Assignment Ability to Maintain Firearms Certification Essential Functions Evaluation High School Diploma/GED Valid Driver’s License High School Diploma/GED & 60 hours from an accredited college or university or 2 years of experience with direct care Valid Driver’s License Two or more years of work experience or High School Diploma/GED or Possession of a nursing assistant certificate and/or possession of a medication technician certificate Background Check Pass Background Check and Drug Screen Pass Background Check and Drug Screen Pass Background Check and Drug Screen Pass Background Check and Drug Screen

Source: Office of Administration UCP Classification: https://oa.mo.gov/personnel/classification- specifications/c MVC Job Announcement: https://mvc.dps.mo.gov/jobs/index.php

Current State R e Recruitmen ent S Strateg egies es a are e NO NOT Working

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Source: DOC-FRDC, DMH-NWCS, DSS, MVC

The State o

• f R

Recruitment – Nov

• vember 2

201 018 DOC DMH DSS DPS (MVC) Recruitment Focus Statewide and Facility (3 dedicated regional recruiters, recruitment teams within each facility) Facility Facility Statewide and Facility Training for the Recruiters No No No No Time Dedicated to Recruitment Statewide-100% Facility-55% Statewide-0% Facility-60% Statewide-25% Division/Facility- 5% Statewide-150% Facility - -- Standardized Tracking of Recruitment Data No No No No

Current State R e Recruitmen ent S Strateg egies es C Compared ed to P Private e Secto tor a and Other S Sta tate tes

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Source: Private Sector, Other State Correctional Facility-Oregon & Maine

A Better W r Way y to R Recru ruit f for r Missouri ri

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• Rec

ecruiting g Capabilities es s should b be focused ed on ge geographic l locati tions a and/or target t demog mograp aphic

• Establish standardized r

rec ecruitm tment t bes est t practi tices t that t are d e del elivered a at t the e dep epartm tmental l level

• Establish s

standardized ed p proces esses es o

• f t

tracking d data

• Incen

entives es to to make j e jobs more a appea ealing

• Linkages

ges for c cross-dep epartm tmen ental r recruitment c capabilities es

A C Cross-Departmen ental P Pilot P Projec ect i in No Northwes est Reg egion

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• Why the Northwest Region?
• Cumulative Vacancy Rate of 20%
• Unemployment Rate 2%
• Covers 10 Facilities in the Region

Source: DMH, MVC, DOC, DYS Personnel Departments & https://www.missourieconomy.org/images/indicators/unemp/unemp_1811.jpg

Th The St State of

• f M

Missouri nee eeds to t

• take a

a new c col

• llaborative

approac ach t to recruiting for t thes ese e e essen ential, e entry lev evel el posi

• siti

tions

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Proposed Collaborati tive App Approach Benef efits of A Approa

• ach
• Dedicated Recruiters & Training
• Messaging & Marketing
• Best Practices in Rural Area
• Standardize Tracking of Data
• Collaborative
• Applicant Focused
• Efficient
• Centralized
• Targeted
• Improved Reputation

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• Decr

ecrease th the v vacancy r rate b by 3% or m mor

• re by

the end o

• f t

the p pilot

• Assuming Similar Vacancy and Turnover as in 2018

Mea easuring Su Success of

• f th

the Cr e Cross-Depar artmental al P Pilot

Questions?

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