An An Ombudsmans role in in the co context xt of of pr prohibi - - PowerPoint PPT Presentation

an an ombudsman s role in in the co context xt of of pr
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An An Ombudsmans role in in the co context xt of of pr prohibi - - PowerPoint PPT Presentation

An An Ombudsmans role in in the co context xt of of pr prohibi bited ed pr pract ctice ces Government Law on Business regulation on Ombudsman Business Institution Ombudsman Council (underway) Fighting corruption and other


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An An Ombudsman’s role in in the co context xt of

  • f pr

prohibi bited ed pr pract ctice ces

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Government regulation on Business Ombudsman Council Law on Business Ombudsman Institution (underway)

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Fighting corruption and other business malpractice Increasing investment attractiveness of Ukraine Promoting a public service culture characterized by fairness and accountability

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Independence Neutrality Accessibility Openness & transparency Accountability Integrity

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Investigate complaints, issue recommendations and monitor implementation Submit to the CMU recommendations on how to address systemic causes of violation

  • f interests of businesses

Publish reports in mass media and corporate website Request and receive information necessary to process complaints from government agencies Provide proposals to the Cabinet of Ministers of Ukraine (CMU) concerning amendments in legislative acts Make public the information regarding instances of corruption acts and the ways the Council addressed them

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  • 1. Legal entity
  • 3. Individual entrepreneur
  • 2. Natural person
  • 1. Government agencies
  • 2. State-owned/ controlled

companies

  • 3. Local municipalities
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You have exhausted at least one stage of appeal process You don’t complain against the private business No court or arbitral decision has been made Newest complaints: less than 1 year

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Assessment Investigation Decision Monitoring

10 days 3 months Recommendations to government agencies (non-binding) Continuously

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Lettering Interviewing High-level meetings Memoranda of understanding Mass media

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  • 1842

1842 complaints received

  • 1059

9 cases closed

  • 86% of recommendations implemented
  • UAH 10 billi

lion n direct financial impact

  • 8 memoranda

anda signed with government agencies

  • 9 systemic

temic repor

  • rts

ts publicized

  • 78% of complainant

lainants s are small/ medium business

  • 81% are local companies
  • 95% of complainants are satisfied
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boi.org.ua BusinessOmbudsmanUkraine