Analysis of Project based & other Analysis of Project based - - PDF document

Analysis of Project based & other Analysis of Project based & other services to establish both social services to establish both social return on money invested and issues arising from that analysis i f b h ffi i & in terms of both efficiency & effectiveness effectiveness Scope of the Analysis Scope of the Analysis

• 1. Projects:

Bridge, Beacon, Ash Villas, Foyer, Wirral Houses y Sefton properties

• 2. Other services:

Provision of information, , Advice & Guidance (IA&G)

• 3. Environmental Framework & Sustainability
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Methodology Methodology

1 E t bli h f h i & t k h ld

• 1. Establish scope of each service & stakeholders

involved 2 Establish inputs directly related to provision of

• 2. Establish inputs directly related to provision of

those services 3 Establish outcomes for all stakeholders &

• 3. Establish outcomes for all stakeholders &

possible values 4 Provide value in term of a ratio (£ x return for

• 4. Provide value in term of a ratio (£ x return for

each £1.00 invested) 5 (For environmental framework & IA&G – identify

• 5. (For environmental framework & IA&G

identify a possible SROI type framework to enable an analysis in future). y )

Consultation (1) Consultation (1)

1 S i 23 S i 1. Service users

• 237 Service users

consulted by way of:

• 1-1 interviews
• Questionnaire
• Files/staff comments

2. Staff

• 17 staff (Project based)

1 ( )

• 1 (DART)
• 9 staff (Head Office based)
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Consultation (2) Consultation (2)

• S

i U Q ti i (1)

• Service User Questionnaire (1) -
• Long term outcome desired
• Most important outcome
• Barriers to achieving
• Skills/assets
• Strongest areas
• Strongest areas
• Weakest areas
• Most improved areas

Whi h i ti t h l t hi

• Which organisation can most help you to achieve
• Organisations most helping you to overcome barriers
• Over what period do you expect to achieve

p y p

• Concentrate on strengths or weaknesses
• What will sustain you in independent living.

Consultation (3) Consultation (3)

S i Q i i (2) S i bili

• Service User Questionnaire (2) - Sustainability:
• Information received at sign-up re: energy use
• Improvement in knowledge & understanding
• Information at sign-up re: recycling/ waste

Information at sign up re: recycling/ waste disposal

• How often do you recycle
• How often do you recycle
• Making use of green space

l l d

• Value placed on green space
• Volunteering
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Estimated Return on Investment Estimated Return on Investment

• DART
• £4.41 per £1.00 invested
• £6.00 per £1.00 invested by

£6.00 per £1.00 invested by DART (if Projects contribution also included) also included)

• Projects -

£6.60 per £1.00 invested

• IA & G
• £2.10 per £1.00 invested

Conclusions & Recommendations Conclusions & Recommendations

• V l

t d it ti

• Values quoted are quite conservative
• Project based “Management T
• ward Outcomes” framework
• Project based agreed outcomes, targets for each area of business
• Project based recording, measuring and reporting on “distance

travelled”

• Development of areas of expertise and how to use that to

Development of areas of expertise and how to use that to advantage

• Influencing commissioner decisions
• Clarifying position re: Green Deal
• Clarifying position re: Green Deal
• Fuel Poverty Audit to identify any areas of concern
• Establishing (further developing) the framework to capture value in

f “ ” areas of “sustainability” and IA & G.

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