Business Continuity in Times of Crisis Welcome This session will - - PowerPoint PPT Presentation

Business Continuity in Times of Crisis

Welcome

This session will be recorded.

Account Executive

Bill Bruton

Bill.Bruton@SHEAGlobal.com

Chief Operations Officer

Tracey Crane

Tracey.Crane@SHEAGlobal.com

Digital Transformation Manager

Josh Fraser

Josh.Fraser@SHEAGlobal.com https://www.linkedin.com/in/joshafraser/ @cloudycanuck

Senior Solutions Architect

Grantley Smith

We believe there is potential for excellence in every business Our passion is guiding our clients to operational excellence

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Our Industry Focus

Manufacturing, distribution, and project-based businesses.

Project-Based and Other Industries

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Best practices for limiting the impact of COVID-19 by working remote

Maintain and enhance employee collaboration and engagement Learn what systems to enable and how to protect them Transitioning to remote operations for traditional on premises functions Maintain business transaction flow

Employee Collaboration & Engagement

Lessons Learned from a Remote Culture

Canada, USA, United Kingdom, Germany, Switzerland, France, Holland, Sweden, Denmark, Belgium, Spain, Italy, Sri Lanka, India, Mauritius, South Africa, New Zealand, Australia, Malaysia, Singapore, China, Vietnam, Philippines, Jamaica, Barbados, Mexico

SHEA Global Customers SHEA Global Offices

Toronto, Canada Vancouver, Canada Buffalo, USA Birmingham, UK Pune, India

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Lessons Learned from a Remote Culture

Daily Coffee Breaks Video Conferencing Record & Share

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https://www.linkedin.com/pulse/adjusting-work-outside-

• ffice-michelle-firth/

Michelle’s Tips:

• Manage your ‘chats’ like meetings: right people, appropriate

time

• Keep your workspace tidy (less distraction)
• Build break times into your schedule

Lessons Learned from a Remote Culture

Enabling Remote Teams – The Technical Side

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Microsoft Teams enables instant message, audio & video calling and real time collaboration

Team A collection of people, content and tools. (For example a Business Continuity Team) Channel A dedicated section within a team to identify content Chat 1 on 1 Instant Messages between users in the Teams Org Meetings Teams Meetings Provide a meeting workspace – this can be ad- hoc or attached to a channel. Calling VOIP calls within Teams, or calls to traditional phone numbers*

Key Terms in Microsoft Teams Teams Client Availability Windows / Mac Linux iOS (Apple) Android Web Based

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Additional Capabilities within Microsoft Teams

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Use your Camera!

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Getting Started with Teams

What do I need? A M365 Subscription with appropriate licensing. Ask us! We’d be happy to help with provisioning, training and adoption. Visit Getting Started with MS Teams https://docs.microsoft.com/en-us/MicrosoftTeams/get-started-with-teams-quick-start

Protecting your Systems

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How to protect on premises systems with the cloud.

Azure Backup Services

Microsoft Azure Azure Backup Recovery Vault

1. Review Environment – Identify key systems 2. Determine Recovery Point Objective 3. Determine Recovery Time Objective

• 4. Retention Policy & Requirements

Veeam & Veeam Cloud Connect

Accessing On-Premises Resources Remotely

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What are you challenges accessing on premises systems? How do I access systems securely? What about third party tools like GoToMyPc?

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Corporate Firewall w/ VPN Internet

Secure VPN

VPN Configuration

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Corporate Firewall w/ SSL & RDWeb RDWeb Server Internet

SSL Connection via Browser

Remote Desktop Web Gateway

Maintaining Business Transaction Flow

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Maintaining business transaction flow

Keep business going!

External Business Documents Banking Approval Mechanisms

Questions?

If you need assistance with transitioning your

• rganization to working remotely or need assistance in

protecting your assets, we’re here to help. SHEA Global and our partners are offering quick response solutions to help keep our customers

• perational.

info@SHEAGlobal.com www.SHEAGlobal.com North America: +1 (289) 317-1959

Europe and Asia: +44 121 393 4588

Thank You