C O N F I D E N T C O M M U N I C AT O R 2 0 1 8 W E E K 5 M O D - - PowerPoint PPT Presentation

C O N F I D E N T C O M M U N I C AT O R 2 0 1 8

W E E K 5 M O D U L E 5 : H O W T O H AV E A V I B R A N T P R E S E N C E & C O N N E C T W I T H A U D I E N C E S

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P O O R N I M A V I J AYA S H A N K E R

A G E N D A

• Unconscious competence
• Three circles of energy
• Handling hecklers & Tough audiences
• Q&A
• Presentation day prep
• Final presentations

“I should be better than I am right now.”

U N C O N S C I O U S C O M P E T E N C E

• Do the practice
• Let go
• No judgment
• Time
• Awareness & feedback

U N C O N S C I O U S C O M P E T E N C E

What is presence?

• Daydreaming
• Intimate conversations
• Enjoy surroundings

I T I S A P R A C T I C E

Why do we lose our presence?

How can we regain it?

• First Circle
• Withdrawn
• Concerned with self
• Necessary e.g public transit

T H R E E C I R C L E S O F E N E R G Y

• Third Circle
• Pushing or forcing
• Energy is outward
• e.g. Customer service agent

T H R E E C I R C L E S O F E N E R G Y

• Second Circle
• Ourselves == Outside
• Giving and receiving energy

P R E S E N C E + C O N N E C T I O N

Which do you identify with?

“be NOT do.”

• Maybe Yoda?

F I R S T C I R C L E S E C O N D C I R C L E T H I R D C I R C L E E Y E C O N TA C T

Averted Connecting Forced

B O D Y L A N G U A G E

Slouching Open Rigid

B R E AT H I N G

Inward Appropriate Heavy

V O I C E

Quiet Varied Intonation Loud

A B I L I T Y T O L I S T E N

Poor Good Poor

H O W T O D E V E L O P A N AWA R E N E S S

S E C O N D C I R C L E

Eye contact: connecting, looking & seeing Body: open and moving freely Breathing: allowing breathe to pass freely Voice: flexible, vocal inflections/intonations Listening: connecting & truly hearing

H O W T O B E I N S E C O N D C I R C L E

• Two different systems
• Energy recharging
• Tendency to favor a circle

I N T R O V E R S I O N V S E X T R O V E R S I O N

Move through three circles throughout our day.

• Rehearsing: be aware
• Presentation: let go & be present
• One thought at a time
• Focus on message

H O W M A N Y T I M E S S H O U L D I P R A C T I C E ?

Why is this important?

• Visual (most)
• Vocal (tone)
• Content/Verbal

H O W A N A U D I E N C E U N D E R S TA N D S U S

Body language == What we say N E E D T O B E C O N G R U E N T

We cannot get rid

• f how we feel

Practice being seen.

Mistakes are OK — trust the pause!

How do we stay present when

• thers aren’t?

• Stay in second circle & bring them with you
• Leave them out
• Thrown off?

H A N D L I N G A T O U G H A U D I E N C E

• Tough audience - engagement
• Overactive room
• Bouncer Technique
• 3 Strikes Your Out Strategy
• Room dynamics

TA K E C O N T R O L O F T H E R O O M

Q&A

• Mind Reader Strategy
• Crowd Source Strategy
• Plant People
• Reverse Q&A

T H R E E S T R AT E G I E S F O R Q & A

• Dress rehearsal
• Venue + Traffic
• Test: mic + slides
• Backups

D AY B E F O R E P R E S E N TAT I O N

• Routine to prep
• Warm ups: pen exercise
• Power pose
• Meet & greet
• Stick around after!
• Follow up with assets

P R E S E N TAT I O N D AY P R E P

• Lightning talk - 5 minutes
• Slides
• You set feedback criteria
• Verbal + written feedback
• Stay for your peers

F I N A L P R E S E N TAT I O N S

R E V I E W

• Unconscious competence
• Three circles of energy
• Handling hecklers & Tough Audiences
• Q&A
• Presentation day prep
• Final presentations

A P P E N D I X

• Second Circle: Using Positive Energy for Success In

Every Situation by Patsy Rodenburg https:// www.amazon.com/Second-Circle-Positive-Success- Situation/dp/0393354474/ref=pd_lpo_sbs_14_t_0? _encoding=UTF8&psc=1&refRID=KZV4PJE0ECZT5X40WY WZ