Click to edit Master title style Click to edit Master text styles - - PowerPoint PPT Presentation

Click to edit Master title style

• Click to edit Master text styles
• Second level
• Third level
• Fourth level
• Fifth level

2

On Demand Services: An Enabler of Supply Chain Strategy

Scott Needham Managing Director, Leadtec

• What is an On Demand Service?
• On Demand as an Enabler of Supply

Chain Strategy

What will be Covered?

What is an On Demand Service?

• An On Demand Service is Software as a Service

(SaaS)

• “Software Deployed as a Hosted Service and

Accessed Over the Internet”

• Key Innovations Beyond Hosted Service:

– Multi-tenant Architecture – Scalability – Customisable

• Reduces Risk, Brings IT Spending in

Line with Business Returns

On Demand Services – Main Stream

• Search: The Original On Demand Service
• Google and Yahoo Enter the Business World:

– Gmail for Domains, Yahoo Business Mail – Writely, Google’s On Demand Word Processor – Google Spreadsheets

• “Services Disruption” – Ray Ozzie takes over

from Bill Gates

• Microsoft Responds with Office Live…
• Enablers for SME Businesses

On Demand Services – Business

• Leadtec’s CRM Story - On Demand as an

Enabler

• “The Business Web” – Marc Benioff Berates,

Mocks the Big Software Providers…

• Over 22,000 Clients, 400,000 Users
• The AppExchange, 200 On Demand

Application Vendors

• Creation of New Markets

On Demand Services - Supply Chain

• The Supply Chain is Inherently Distributed

– On Demand Services are Well Suited

• Example – On Demand Communications

and Translation Services

Trading Partner A Trading Partner B Trading Partner C Trading Partner D Supplier 1 Supplier 2 Supplier N Com m unication ERP-Accounting FTP HTTP AS2 W eb Services

“EDI over the internet is free…”

…

Traditional Software Solution…

… Trading Partner A Trading Partner B Trading Partner C Trading Partner D Supplier 1 Supplier 2 Supplier N Com m unication ERP-Accounting

“We’ll all use an industry standard…”

EDI EDI FACT EDI X1 2 XML Flat File Translation

• $10Ks of Software, Consulting & Maintenance
• $10Ks of Infrastructure, Data Center , DR sites
• 1-3 Full-time Equivalent Support Staff…

Support: 24-7 or just Business Hours ?

Traditional Software Solution…

Supplier 1 Supplier 2 Supplier 3 … Protocol

• f Choice

Trading Partner A Trading Partner B Trading Partner C Trading Partner D ERP-Accounting

Com m uni

• cations

FTP HTTP AS2 W eb Services

On Demand Service…

Com m uni

• cations

EDI X1 2 EDI EFI FACT XML Flat File Supplier 1 Supplier 2 Supplier 3 … Form at of Choice Trading Partner A Trading Partner B Trading Partner C Trading Partner D

Trans- lation

ERP-Accounting

On Demand Service…

• Typically Less than $10K Up-Front
• Often Less than $500 per Month
• Includes 24-7 Support, Disaster

Recovery, Specialist Expertise

On Demand Services - Supply Chain

• Powerful and Cost Effective Solution for

Large Enterprises

• An Enabler for the Medium and Small

Enterprise

Challenges to On Demand

• Reliability: What if the service goes down?

– On Demand Service Providers Invest More in Availability and Reliability

• Security: Is my data safe?

– On Demand Service Provider Invest More in Security

• Useability: Do I have to wait for web browser

refreshes? – Smart Clients and move to the “Business Web”

Other On Demand Services…

ERP-Accounting

EANnet

Com m unity Managem ent

GS1 CMT

Head Office

Head Office …

Product Data Synch

The Future…

ERP-Accounting W arehouse 1 W arehouse n

Scan Packing/ Logistics

Business Intelligence

Trans

• action

Server Com m uni

• cations

Server

Overview

• On Demand Services are Here and the

Way of the Future

• On Demand Services are Enabling Supply

Chain Strategies Today

• Exciting On Demand Services are in the

Pipeline.

Click to edit Master title style

• Click to edit Master text styles
• Second level
• Third level
• Fourth level
• Fifth level

17

Thank You

Scott Needham Managing Director Leadtec