Cy Charney TYPICAL CONUNDRUMS How do I design a program? How do I - PowerPoint PPT Presentation

MENTORING CONUNDRUMS with Cy Charney

TYPICAL CONUNDRUMS • How do I design a program? • How do I pick great mentors? • Who is the ideal protégé? • What training is required? • How do I match mentor and protégé? • What can I do to make meeting effective? • How will I know when we should stop meeting? • What strategy should I use to make a difference? • How do I avoid dependency? • How do I find the time?

POLL • Mentors? • Protégés? • Who has designed or is designing a mentoring program? • Happy with their program? • Who is unhappy?

WHAT IS MENTORING ? It’s the development of one person by another, through regular contacts, that will guide and nurture the Protégé towards a goal. The process will enable the Protégé to make a greater contribution to the organization.

THE SECOND REASON FOR MENTORING PROGRAMS • 40% of managers will retire in the next decade

THE THIRDS REASON FOR MENTORING • Workshops • Job shadowing • Webinars • Coaching • Mentoring • Mistakes • Conferences • CBT • University courses

WORKSHOPS: 4 LEVELS OF SUCCESS  #1 Did you enjoy it?  #2 Did you learn anything?  # 3 Did you use the skills?  #4 Did your performance improve? Donald Kirkpatrick

WORKSHOPS: 4 LEVELS OF SUCCESS  #1 Did you enjoy it?  #2 Did you learn anything?  # 3 Did you use the skills?  #4 Did your performance improve? Donald Kirkpatrick

CONUNDRUM: HOW DO I START? • Research • Design • Goal • Right people • Training • Follow up • Recognition • Document

CONUNDRUM: HOW DO I START? • Research

WHAT YOU WILL FIND… • Most programs fall apart after one year • More than half of all mentoring relationships fail • Many reasons for failures include…..

WHAT YOU WILL FIND… Most common reasons for failure including – Just another program – Lack of support/involvement of senior leaders – Lack of training – Poor planning – Poor matching of mentors and protégés

CONUNDRUM: HOW DO I CHOOSE THE RIGHT MENTORS ?

MEET ANDREW BERTHOFF VP Operations @ Environics Communications

CONUNDRUM: HOW DO I CHOOSE THE RIGHT MENTORS ? • Wisdom • Humble • Generous • Free of prejudice • Doesn’t feel threatened • Enjoys seeing others being successful

CONUNDRUM: HOW DO I CHOOSE THE RIGHT MENTORS ? • Take volunteers and recommendations • Interviews • Test • Allow to self-select

CONUNDRUM: WHAT TRAINING DO THEY NEED? • Contracting • Listening • Facilitating • Advising • Feedback • Encouraging • Relationship building

CONUNDRUM: WHO ARE THE IDEAL PROTÉGÉS ? • Self-directed • Interested in progressing • Enjoys learning • Willing to partner in the process

CONUNDRUM: WHAT THE BEST WAY TO MATCH MENTOR AND PROTEGE? Similarity of background/discipline Similarity Dissimilarity of Personality of Personality Dissimilarity of background/discipline

QUESTION: HOW LONG WILL THE RELATIONSHIP LAST ? Rapport Direction Progression Maturation Closure

CONUNDRUM: HOW CAN I START OFF RIGHT? • Goals • Connecting • Logistics • Contract

CONUNDRUM: HOW CAN I ENSURE THAT THE MEETINGS ARE SUCCESSFUL ? • Don’t cancel • Be on time • Have high expectations • Document action plans

ACTIVITY REPORT GOALS ACTIVITIES SUPPORT/ EXPECTED COMPLETION RESOURCES RESULTS DATE

CONUNDRUM: HOW WILL I KNOW WHEN WE’RE DONE ? Rapport Direction Progression Maturation Closure

CONUNDRUM: HOW CAN I ENSURE THAT THE MEETINGS ARE SUCCESSFUL ? • Don’t cancel • Be on time • Expect the protégé to be prepared • Document action plans • Follow up • Provide feedback

MEET BRIAN NUGENT

CONUNDRUM: HOW CAN I ENSURE THAT THE MEETINGS ARE SUCCESSFUL ? • Don’t cancel • Be on time • Expect the protégé to be prepared • Document action plans • Follow up • Provide feedback • Show that you care!

CONUNDRUM: HOW CAN I ENSURE THAT THE MEETINGS ARE SUCCESSFUL ? • Don’t cancel • Be on time • Expect the protégé to be prepared • Document action plans • Follow up • Provide feedback • Create a warm atmosphere • Clarify your role

3 ROLES • Sounding board • Facilitator • Advisor

ROLE # 1 • Sounding board

ROLE # 2 • Sounding board • Facilitator

ROLE # 3 • Sounding board • Facilitator • Advisor

ROLE # 3 • Sounding board • Facilitator • Advisor Rule # 1: Always ask for permission

ROLE # 3 • Sounding board • Facilitator • Advisor Rule # 2 : Tell a story

ROLE # 3 • Sounding board • Facilitator • Advisor Rule # 3 : Provide a resource

WHAT SHOULD I DO IF I GET FRUSTRATED WITH THE PROCESS?

THOUGHTS AND QUESTIONS ?

THANKS FOR ATTENDING MY SESSION ! Meet me at Monroe Books after my session Or, for more information: cy@askcharney.com

What are key insights derived from this session and how can you implement them in your workplace?