Excellent care at the heart of the community Who we are, what we do - - PowerPoint PPT Presentation

Welcome to SCT

Excellent care at the heart of the community

Who we are, what we do

Main provider of community health and care in West Sussex and Brighton & Hove. 1 November provide adult community services in High Weald Lewes Havens in East Sussex. 4,750 staff: community & specialist nurses; doctors; therapists; healthcare assistants; support staff. Plus 650 volunteers. Provide high quality medical, nursing and therapeutic care to more than 8,000 people a day:

• With care and compassion.
• With quality our top priority.

Spent £196m in 2014/15. On track to become a foundation trust in 2016. Sole focus on community health and care. Stability for staff and the communities we serve.

Where we work

Vision, values and goals

Vision – our brand promise:

Excellent care at the heart of the community

Values and behaviours: Goals:

• We’ll provide excellent care every time to reinforce wellbeing and independence.
• Working with our partners we will personalise services for the individual.
• We’ll be a strong sustainable business, grounded in our communities and led by

excellent staff.

Recent good stories/achievements

www.sussexcommunity.nhs.uk/news www.sussexcommunity.nhs.uk/welcome HSJ 120 Best Spotlight on our Employers Horsham community nursing team CQC Good V Visit from the mayor rating and support from the league of friends at The Kleinwort Centre Students display work at Support for anxiety Horsham Hospital’s and depression now Horizon Unit more accessible from for Time to Talk

Chair & non-executives

They use skills and experience gained from private, public and voluntary sectors to help run the trust, but do not have day-to-day managerial responsibilities.

Chair, Sue Sjuve

Non-executive director Non-executive director Non-executive director Non-executive director Non-executive director

Maggie Ioannou Stephen Lightfoot Janice Needham David Parfitt Elizabeth Woodman

Executive leadership

The * shows who are also members of the board.

Chief executive * Paula Head

Chief Operating Officer * Director of Transformation & Commercial Development Director of HR, OD and Communications Chief Nurse * Medical Director * Director of Finance, Facilities & Estates *

Richard Curtin Gareth Baker Caroline Beardall Susan Marshall Richard Quirk Jonathan Reid

Day-to-day management is led by the executive leadership team.

Structure – adult services

Ellie Hayter Deputy Chief Nurse Deputy Chief Operating Officer Dr Vivek Patil Associate Medical Director Louise Mayer Head of Service: Brighton & Hove Locality Tanya Brown- Griffith Head of Service: Coastal Locality Lloyd Barker Head of service: North Locality Chloe Rogers Head of Service: HWLH Locality Annie Hampson General Manager Mia Cruttenden Senior Locality Nurse Roni Lawes General Manager Sarah Grant Senior Locality Nurse Libby Nice General Manager Nicki Leighton Senior Locality Nurse Vacant Senior Locality Nurse Vacant General Manager

Dedicated area on our website: www.sussexcommunity.nhs.uk/welcome SCT website: www.sussexcommunity.nhs.uk Pulse (intranet): http://thepulse/

Weekly message from Board All staff email Contact – Thursday

Information/keeping in touch

Staff engagement

• Chat with the chair – Sue Sjuve.
• Lunchtime with the executive leadership team.
• Team Talk.
• Clinical Quality Half Days.
• Trust Talk – staff magazine.
• Leadership Exchange.
• Leadership Conference.
• Research Conference.
• Staff Achievement Awards.
• FT members newsletter.

Extra engagement in HWLH

• Welcome engagement sessions – October.
• Our Board will come out and visit staff during the next few months.
• Come and meet our chief nurse sessions.
• Senior management team will be meeting with teams from November.

Have you applied for your ID badge?

• Download and complete
• ur ID application form.
• You’ll need to include a

passport size photo.

• Get your line manager to

approve this.

If you haven’t done this yet, please do so ASAP.

www.sussexcommunity.nhs.uk/welcome

Join our Bank – Staff Direct

Substantive staff transferring to SCT

• Simple process – just email Keighley.
• Work extra shifts at your substantive rate

plus an extra 12.5 per cent.

• Paid weekly.
• Shifts available – earn extra money for Xmas.

Just email our colleague keighley.mcpherson@nhs.net

Other staff not transferring to SCT

• Complete our online forms at www.sussexcommunity.nhs.uk/welcome

If you’re due to renew by January please call our training team to book onto an available date:

01273 696011 ext. 4243

Please say you’re transferring to SCT. Statutory and mandatory training

Professional development

Leadership

• Development at all levels e.g. training courses, ILM programmes and access to

coaching and mentoring.

• Supervision for all staff with annual appraisal - feedback given about both what staff

have achieved and development needs and aspirations discussed. Living our values

• Values and behaviours specific to the organisation.
• Encourage staff to raise concerns.
• Culture of continuous improvement and learning.

Engagement and celebration

• Annual staff survey. Good results last year. However always looking to improve.
• Healthier workforce group/support for staff.
• Culture of Care barometer – marker of culture within the organisation at a specific

time and how this has improved/stayed the same/deteriorated.

• Awards.

IT

• Login as normal on 1st November.
• You’ll automatically be assigned as part of the SCT family.
• You’ll receive:
• All staff emails including our weekly message, Contact etc.
• On your desktop you’ll see our desktop banner.
• You’ll have access to our Pulse (intranet).

• All ordering, including from NHS Supply Chain, will be via the

SBS Oracle system.

• Requisitioners & approvers will be issued with a username &

password prior to Nov 1st.

• Members of our Procurement & Finance teams will be onsite

at Crowborough, Lewes & Uckfield at the end of Oct to give training on the new ordering system – dates tbc.

• Full training notes will be given out at these sessions & made

available to download from the Pulse.

• Any queries email: sc-tr.purchasing@nhs.net

Procurement

How to guide

Put together to support staff from Day One (1st Nov) signposting you to full information and guidance on our Pulse (intranet), our website and other possible resources to support your day-to-day operations.

www.sussexcommunity.nhs.uk/welcome

Adult community services we’re providing:

• District/community nursing.
• Minor injuries units.
• End of life care.
• Intermediate care beds.
• Specialist nursing.
• Community diagnostics.
• Community dietetic.
• Community heart failure.
• Community neurological rehabilitation.
• Community occupational therapy.
• Community respiratory service.
• Continence.
• Speech and language therapy.
• Tissue viability service.

Services

• GPs, local clinicians, patients and carers highlighted some difficulties in

service provision leading to inconsistencies and inequitable services.

• East Sussex Better Together programme (ESBT). Ambitious plan for

transformational change, to improve and better integrate community based health and social care. Key features of the bid reflect fundamental principles of ESBT, integrated services designed around the patient and localities and emphasis on delivering proactive care.

• The need to recognise patients’ geographical flows to and from secondary

care – working across organisational boundaries to improve access to joined up services, and improve discharge from acute care for patients and carers with seamless transition to step down community based care .

Why change?

Working together

• Quality care is our top priority.
• Safe transition of services.
• Clarity and support for staff.
• Commitment to increase staffing levels.
• Working with East Sussex Better Together and third sector.
• Communities of practice – bringing primary and community care together.

How we’re going to improve services

What are Communities of Practice?

• Based around GP practice populations.
• Care is closer to home.
• Professionals move to deliver care.
• Clinics are in the community – not tied to one location.
• Multi-agency, multidisciplinary working.
• Moving from ‘dependent’ to ‘independent’.
• Appropriate therapeutic interventions.

What will be different? For patients:

• Improved signposting.
• Tell my story once.
• Co-ordinated care.
• Outcomes to achieve what matters to me.
• Individualised and personalised care.
• Care closer to home.

For staff:

• CoP team contributes to shared outcomes.
• Shared knowledge amongst primary, community and

secondary care.

• Reduced duplication between practice and community

nursing.

• Common assessment framework.

Performance

The Balanced Scorecard supports the Board in ensuring that operational performance is aligned with delivery of our strategy.

Chloe Rogers Head of Service Mobile: 07500 782664 Email: chloe.rogers2@nhs.net Marie Lucraft Deborah Homer Interim HR Business Partner HR Business Partner Tel: 01273 696011 ext. 5947 Tel: 01903 858018 Email: marie.lucraft@nhs.net Email: deborahhomer@nhs.net Paul Somerville Marketing & Stakeholder Engagement Manager Tel: 01273 696011 ext. 1520 Email: paul.somerville@nhs.net

Key people – welcome team

Questions

www.sussexcommunity.nhs.uk twitter.com/nhs_sct facebook.com/sussexcommunitynhs