File storage and file sharing for human rights organizations A - - PowerPoint PPT Presentation

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File storage and file sharing for human rights organizations A - - PowerPoint PPT Presentation

Jan 21, 2023 1.06k likes •1.43k views

File storage and file sharing for human rights organizations A design research case study Organizational Deployment of Secure Distributed Storage with Tahoe-LAFS project, supported by the Open Technology Fund Least Authority / Allon Bar &

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Organizational Deployment of Secure Distributed Storage with Tahoe-LAFS project, supported by the Open Technology Fund Least Authority / Allon Bar & Abigail Garner FOSDEM 2020 / 02 / 02

File storage and file sharing for human rights organizations A design research case study

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

About this project

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

  • Making secure file sharing and storage easier to use for

human rights organizations

  • Using Tahoe-LAFS, a decentralized, secure file system
  • 4 partner organizations:

○ Sursiendo — Mexico ○ Paradigm Initiative — Nigeria ○ The BachChao Project — India ○ ADC — Argentina

About this project:

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Why human rights

  • rganizations?
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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

  • Collecting and storing very sensitive data
  • High risk / high impact when files are compromised
  • Limited resources and time to learn new tools
  • Aligned with Least Authority’s mission

Why focus on human rights organizations?

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

What did we want to learn?

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Study goal

Describing file storage and sharing needs of human rights

  • rganizations

Phase 1 Feb. - Oct. 2019

Methodology

  • Selecting human rights
  • rganizations
  • Survey on file storage /

sharing

  • Follow-up foundational

interviews (1 in-person, 3 remote)

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Study goals

Describing file storage, sharing and collaboration use cases for human rights organizations Describing sharing experiences

  • f people working for human

rights organizations using Gridsync

Phase 2 Nov. 2019 - Aug. 2020

Methodology

  • Foundational interviews

focused on file sharing/collaboration (3 in-person, 2 remote).

  • Moderated usability test

(2 in-person, 2 remote), using Gridsync (a GUI for Tahoe-LAFS) on their

  • wn computers.
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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

What did we learn?

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Phase 1 Needs finding

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Organizations have different file storage and sharing needs

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

  • Security threats inform security practices
  • File size
  • Collaboration needs
  • Ease of use
  • Privacy features/reputation
  • Cost
  • Partner choice...

Choosing tools

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Partners of human rights

  • rganizations

influence tool choice

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Collaboration is an important use case

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

  • Focus on collaboration/sharing use cases:
  • Version control
  • improved sharing workflow
  • Ease of use

Recommendations (incl.)

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Phase 2: Sharing/ collaboration needs + usability

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Version control important when collaborating

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Four identified needs:

  • Viewing/restoring earlier versions
  • Viewing tracked changes (comparison mode)
  • Viewing when changes were made
  • Viewing who has made changes

Version control important when collaborating

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Sharing usability in Gridsync

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Sharing a folder in Gridsync

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Initiating sharing not so intuitive

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

One of the ways to initiate a sharing action in Gridsync

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Another way to initiate a sharing action in Gridsync

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People grasp well that sharing is bidirectional

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

  • Version control:
  • Previous versions
  • When
  • Who (explore)
  • Sharing workflow
  • User interface / copy to reflect user intent
  • More guidance
  • More user testing

Recommendations (incl.)

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Process lessons

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Allow ample time for strategic

  • utreach to

identify ideal partners.

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Provide incentives that value partners’ time and expertise.

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Define clear expectations and commitment.

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Least Authority / File storage and file sharing for human rights organizations / FOSDEM 20

Low-bandwidth and other connectivity limitations

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Respect privacy needs

  • f organizations and

individuals. Ask before making information public.

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Next steps

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More resources

Least Authority website Blog post about this project Tahoe-LAFS website Gridsync on Github Magic Folders on Github Magic Wormhole on Github

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Questions?