VITALITY.CO.UK/LIFE
Fergus Bescoby
An introduction to Vitality Life’s Underwriting with reference to the growing incidence rates of mental health illnesses in the workplace
growing incidence rates of mental health illnesses in the workplace - - PowerPoint PPT Presentation
An introduction to Vitality Lifes Underwriting with reference to the growing incidence rates of mental health illnesses in the workplace Fergus Bescoby VITALITY.CO.UK/LIFE Customer journey Ongoing Speed and quality of Medicals made
VITALITY.CO.UK/LIFE
Fergus Bescoby
An introduction to Vitality Life’s Underwriting with reference to the growing incidence rates of mental health illnesses in the workplace
Customer journey
Speed and quality of underwriting Ongoing philosophy enhancement Medicals made easier
VITALITY.CO.UK/LIFE
HEALTHY BODY = HEALTHY MIND
Research shows that physical activity can boost self-esteem, mood, sleep quality and energy, as well as reducing your risk of stress, depression, dementia and Alzheimer’s
Exercise can help people already suffering from depression To stay healthy, adults should do 150 minutes of moderate-intensity activity every week.
NHS Choices 7/2015
VITALITY.CO.UK/LIFE
Clients Journey With
VITALITY.CO.UK/LIFE
A Healthy Lifestyle can prevent depression, stress and anxiety
VITALITY.CO.UK/LIFE
Underwriting rules engine stats for depression/anxiety 6 LIFE % SIC % Standard rates 55.0 16.5 TGPR 4.8 3.5 Refer U/W 27.0 24.0 Loadings 12.7
exclusion
Postpone 0.5
100% Stats do not include more serious mental illnesses such as Schizophrenia and bipolar depression Straight through rates Life cover - 67.7% SIC - 72.5% *Exclusion only applied to TPD
VITALITY.CO.UK/LIFE
Key Underwriting questions
Have you ever attempted: suicide, overdose, self harm or had suicidal thoughts – if so how many times has it happened and when was the last time? Have you required any of the following to treat this condition: hospital admission, referral to a psychiatrist, Lithium medication or ECT (electroconvulsive therapy)? Within the last 3 years, what is the longest duration that your daily activities have been restricted due to this condition (e.g. causing time off work, confinement to the house, bed rest etc.)? Did your condition start in reaction to a major life event such as pregnancy, bereavement, unemployment or divorce? When did you last experience symptoms or take medication for this condition?
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VITALITY.CO.UK/LIFE
Big White Wall available to our IPC Policyholders
Mental health issues are an increasing problem for the UK workforce and this is why
provides a forum for people experiencing mental health issues to reach out and receive support from qualified ‘Wall Guides’. Vitality have partnered with Big White Wall, an award-winning online mental health service, to provide 24/7 support for whatever is troubling you. Big White Wall can help with range of common mental health issues including depression and anxiety. They have trained counsellors online at all times, plus a range of tools, resources and online courses. Big White Wall is included in our IPC Plan
VITALITY.CO.UK/LIFE
VITALITY NURSES
nurses
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VITALITY.CO.UK/LIFE
ON-GOING ENHANCEMENTS TO UNDERWRITING PHILOSOPHY
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Type 1 diabetes
Metabolic syndrome
FH motor neurone disease
Lumps and bumps
Pins and needles
High blood pressure
Raised cholesterol Abnormal smear
Heart murmurs FH of PKD
TPD
SCC/BCC
Skin lesions Smoking questions
Self harm
Ulcerative Colitis
VITALITY.CO.UK/LIFE
Tweaks to focus on last 3 years symptoms / medication. Previously 69% STP Automation of most disclosures – previously 100% refer
57 %
August Release Results (Source Vitalitylife)
Postponement for recent diagnosis removed Previously 0% STP with 100% TGPR
87 % 42 % 81 %
Thyroid Conditions Future Travel Type 2 Diabetes Crohn’s Disease
Changes went live in August release
STP
VITALITY.CO.UK/LIFE
MEDICAL CONDITIONS GUIDE
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VITALITY.CO.UK/LIFE
KEY POINTS TO TAKE AWAY
disclosures accepted at STD rates for Life Cover
resulting in speedier claims assessment
*Source-Vitalitylife
VITALITY.CO.UK/LIFE
THANK YOU