growing incidence rates of mental health illnesses in the workplace - - PowerPoint PPT Presentation

growing incidence rates of mental
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growing incidence rates of mental health illnesses in the workplace - - PowerPoint PPT Presentation

An introduction to Vitality Lifes Underwriting with reference to the growing incidence rates of mental health illnesses in the workplace Fergus Bescoby VITALITY.CO.UK/LIFE Customer journey Ongoing Speed and quality of Medicals made


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VITALITY.CO.UK/LIFE

Fergus Bescoby

An introduction to Vitality Life’s Underwriting with reference to the growing incidence rates of mental health illnesses in the workplace

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Customer journey

Speed and quality of underwriting Ongoing philosophy enhancement Medicals made easier

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VITALITY.CO.UK/LIFE

HEALTHY BODY = HEALTHY MIND

Research shows that physical activity can boost self-esteem, mood, sleep quality and energy, as well as reducing your risk of stress, depression, dementia and Alzheimer’s

  • disease. It's medically proven that people who do regular physical activity have:
  • up to a 30% lower risk of depression
  • up to a 30% lower risk of dementia

Exercise can help people already suffering from depression To stay healthy, adults should do 150 minutes of moderate-intensity activity every week.

NHS Choices 7/2015

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VITALITY.CO.UK/LIFE

Clients Journey With

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VITALITY.CO.UK/LIFE

A Healthy Lifestyle can prevent depression, stress and anxiety

  • Vitality have recognised this
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VITALITY.CO.UK/LIFE

Underwriting rules engine stats for depression/anxiety 6 LIFE % SIC % Standard rates 55.0 16.5 TGPR 4.8 3.5 Refer U/W 27.0 24.0 Loadings 12.7

  • *Mood disorder

exclusion

  • 56.0

Postpone 0.5

  • 100%

100% Stats do not include more serious mental illnesses such as Schizophrenia and bipolar depression Straight through rates Life cover - 67.7% SIC - 72.5% *Exclusion only applied to TPD

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VITALITY.CO.UK/LIFE

Key Underwriting questions

 Have you ever attempted: suicide, overdose, self harm or had suicidal thoughts – if so how many times has it happened and when was the last time?  Have you required any of the following to treat this condition: hospital admission, referral to a psychiatrist, Lithium medication or ECT (electroconvulsive therapy)?  Within the last 3 years, what is the longest duration that your daily activities have been restricted due to this condition (e.g. causing time off work, confinement to the house, bed rest etc.)?  Did your condition start in reaction to a major life event such as pregnancy, bereavement, unemployment or divorce?  When did you last experience symptoms or take medication for this condition?

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VITALITY.CO.UK/LIFE

Big White Wall available to our IPC Policyholders

Mental health issues are an increasing problem for the UK workforce and this is why

  • ur Income Protection now provides access to Big White Wall, an online service that

provides a forum for people experiencing mental health issues to reach out and receive support from qualified ‘Wall Guides’. Vitality have partnered with Big White Wall, an award-winning online mental health service, to provide 24/7 support for whatever is troubling you. Big White Wall can help with range of common mental health issues including depression and anxiety. They have trained counsellors online at all times, plus a range of tools, resources and online courses. Big White Wall is included in our IPC Plan

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VITALITY.CO.UK/LIFE

VITALITY NURSES

  • Launched in February 2017
  • First to the market
  • Over 30 nurses/nationwide
  • >80% of screenings done by Vitality

nurses

  • Finger-prick testing
  • Online booking facilities
  • Costumer feedback 9/10

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  • Recruiting more nurses
  • BigT (Tele-interviews)
  • LittleT
  • Wellness Days
  • Evidence analyser
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VITALITY.CO.UK/LIFE

ON-GOING ENHANCEMENTS TO UNDERWRITING PHILOSOPHY

Anxiety

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Depression

Type 1 diabetes

Metabolic syndrome

FH motor neurone disease

Lumps and bumps

Pins and needles

Asthma

High blood pressure

Raised cholesterol Abnormal smear

Heart murmurs FH of PKD

Back Pain

TPD

Exclusions

SCC/BCC

Skin lesions Smoking questions

Self harm

Future travel

Type 2 diabetes

Occupations

Crohns disease Hypothyroid Armed forces

Ulcerative Colitis

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ENHANCEMENTS

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VITALITY.CO.UK/LIFE

Tweaks to focus on last 3 years symptoms / medication. Previously 69% STP Automation of most disclosures – previously 100% refer

57 %

August Release Results (Source Vitalitylife)

Postponement for recent diagnosis removed Previously 0% STP with 100% TGPR

87 % 42 % 81 %

Thyroid Conditions Future Travel Type 2 Diabetes Crohn’s Disease

Changes went live in August release

STP

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VITALITY.CO.UK/LIFE

MEDICAL CONDITIONS GUIDE

  • Likely underwriting decisions
  • Evidence required to underwrite a risk
  • Decision parameters
  • Key information to increase the likelihood of an instance decision
  • Useful stats
  • Currently being updated to include Type 1 diabetes

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VITALITY.CO.UK/LIFE

KEY POINTS TO TAKE AWAY

  • Ongoing Underwriting enhancements
  • Making the medical journey easier
  • *Approximately 60-65% anxiety/depression

disclosures accepted at STD rates for Life Cover

  • Sensible but competitive underwriting

resulting in speedier claims assessment

  • Understand what our clients want

*Source-Vitalitylife

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VITALITY.CO.UK/LIFE

THANK YOU