Histories of Hateware @jamesjbrownjr MITH Digital Dialogue 2018 - - PowerPoint PPT Presentation

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Histories of Hateware @jamesjbrownjr MITH Digital Dialogue 2018 - - PowerPoint PPT Presentation

Histories of Hateware @jamesjbrownjr MITH Digital Dialogue 2018 Hateware a project and not ( just ) a book Hateware co-authored with Gregory Hennis archival research a project and not (just) a book project dialogue What other


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Histories of Hateware

@jamesjbrownjr MITH Digital Dialogue 2018

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Hateware

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a project and not ( just ) a book

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“Hateware” co-authored with Gregory Hennis

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archival research

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a project and not (just) a book

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project

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dialogue

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What other historical threads should be followed? What other theoretical questions should be pursed? What other collaborations might be fruitful? What other forms or media might be worthwhile?

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nimble fingers, soft voices

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The noise and the bustle and the confusion in even a small office were very annoying, and there were

  • ther disturbing things also. The Operators were

chiefly young men or boys. The company got numerous complaints from subscribers that the young men or boys in those central offices would swear over the telephone…

Alexander Graham Bell. “Address before the Telephone Society of Washington,” February 3, 1910

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Well, there were not only young men; there were a few girls, and somehow or other the soft voices of those girls served to protect the telephone

  • company. The people at the other end of the line

did not like to get the young woman at the central

  • ffice into trouble, and there were always far less

complaints from the subscribers served by the girls than by the boys.”

Alexander Graham Bell. “Address before the Telephone Society of Washington,” February 3, 1910

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“It is well that every group should have its leader or centre; not always the one who talks most or best, but the one who listens, manages, suggests and draws out or gives opportunities to others. A lady of tact and intelligence does the best. She guides the conversation.”

The Glory of Woman (1896), quoted in Johnson (73-74)

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silencing the infrastructure

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“And if women are not

  • nly tasked with doing

more than their fair share but are also subject to more serious negative consequences for shirking their putative duties, then this of course compounds the problem.” (111)

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’take that deaf girl out of the circuit’

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“In June 1901, Mr. Francis, a Chicago Telephone Company manager was asked if the girls who worked for him heard well. He replied, ‘I should say they do. They couldn’t hold their place if they didn’t. It wouldn’t be six hours ‘til we’d be having calls to ‘Take that deaf girl out of the circuit.’”

Kerry Segrave, The Women Who Got America Talking: Early Telephone Operators, 1878-1922 (111)

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8

va

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epicrisis

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epicrisis and medium work

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epicrisis

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unhealthy infrastructures

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managing the channel

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“These are likely not acts of attempted persuasion, but are perhaps intended instead to utilize the visibility of the challenged account to draw attention to the counter-narrative. They may also serve to highlight the targeted accounts status within the other group, strengthening their gatekeeper role." (Stewart et. al. 15)

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connecting the lines

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medium work

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  • utsourcing responsibility
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histories of hateware