SLIDE 1 Cargo“Cult”ure: Imitation is Suicide
Glen Ford, CTO
SLIDE 2 experience
wild speculation
SLIDE 3
What is culture…
SLIDE 4 “The sum of attitudes, customs, and beliefs that distinguishes one group
(part 1/2)
http://dictionary.reference.com/browse/culture
SLIDE 5
attitudes customs beliefs
SLIDE 6
distinguishes
SLIDE 7 “Culture is transmitted, through language, material objects, ritual, institutions, and art, from one generation to the next.”
(part 2/2)
http://dictionary.reference.com/browse/culture
SLIDE 8
language material objects ritual art institutions
SLIDE 9
- ne generation to the next
SLIDE 10
Why is culture important?
SLIDE 11 “Corporate Culture can have a significant impact on a firm’s long- term economic performance.”
1992
http://www.amazon.com/Corporate-Culture-Performance-John-Kotter/dp/1451655320
SLIDE 12
Significant Positive Negative
SLIDE 13
A differentiator Recruitment Retention
SLIDE 14
SLIDE 15
We want to build a “good” culture.
SLIDE 16
We are human We want things to be easy We oversimplify things
SLIDE 17
Culture is not easy.
SLIDE 18
So the tendency is to copy.
SLIDE 19 Culture == What Netflix does
http://www.slideshare.net/reed2001/culture-1798664
SLIDE 20 Culture == What Google does
http://www.slideshare.net/ericschmidt/how-google-works-final-1
SLIDE 21 Culture == In Sweden…
https://twitter.com/elsatanico/status/661188366168424448 http://thekingsshilling.io/
SLIDE 22
Observations.
SLIDE 23
Good culture == fun
SLIDE 24
Pool table Fusball Ping Pong
SLIDE 25
Is fun your groups purpose?
SLIDE 26
“Fun” can become boring. (Well the wrong kind of fun).
SLIDE 27 Autonomy, Mastery, Purpose
https://www.youtube.com/watch?v=dgKKPQiRRag http://www.ted.com/talks/dan_pink_on_motivation
SLIDE 28
Great culture means great perks!
SLIDE 29
free food
SLIDE 30
unlimited holidays
SLIDE 31
funky office
SLIDE 32
move to Morocco!
SLIDE 33
Great culture is low stress!
SLIDE 34
Stress is important and valuable
SLIDE 35 When work becomes meaningful, stress levels are higher.
https://twitter.com/dfjsteve/status/705925529388453888
SLIDE 36
Cult
SLIDE 37 Cargo Cult Culture
https://en.wikipedia.org/wiki/Cargo_cult_science
SLIDE 38
The danger with CargoCult Culture
SLIDE 39 You will be slowly committing
SLIDE 40
Culture is complex.
SLIDE 41
Culture is exponentially complex
SLIDE 42 You are not… Netflix Google
SLIDE 43
Culture Counter-Culture Subversive-Culture
SLIDE 44
Blindly imitating the surface aspects of someone else's Culture.
SLIDE 45
That imitation will not bring the change you expect it to.
SLIDE 46
You may inadvertently introduce destructive behaviours.
SLIDE 47
You are not copying someone else’s culture, you are copying the side effects of their culture.
SLIDE 48
Would you code by copying someone elses log statements.
SLIDE 49
Culture is a reflection of values.
SLIDE 50 Culture is a reflection of those values actually enacted by the
SLIDE 51
Culture is a reflection of the most rewarded behaviours AND the worst permitted ones.
SLIDE 52
At a core level you need to reward the behaviours you want, discourage those you don’t.
SLIDE 53
You need to really think about the core values and behaviours you want.
SLIDE 54
You need to discuss, argue, refine and explore.
SLIDE 55
Remember, it will significantly impact your firms performance.
SLIDE 56
Other cultural “patterns”.
SLIDE 57
Learned Helplessness.
SLIDE 58
Over-indexing Engagement.
SLIDE 59
I am in it for me.
SLIDE 60
Resetting your culture?
SLIDE 61 Possible, in the right
- rganisation, at the right time.
SLIDE 62
What happened at Beamly…
SLIDE 63 What are we doing?
We’re building the best, most addictive consumer experience for our target audience
Beamly Principles 2015 – Part 1 of 3
We focus obsessively on our target users, understand their world and think in their shoes We only make content and enable experiences that our target users will love We innovate without boundaries and never fear failure
SLIDE 64 How are we doing it?
We work in empowered, accountable teams with visibility of successes & failures
Beamly Principles 2015 – Part 2 of 3
We make KPI-driven decisions and settle debates with relevant data We’re empowered to work in teams and we work as a team towards agreed outcomes We act individually and collectively in the best interests of the company
SLIDE 65 Why are we doing it?
We want to work at the cutting edge, developing a great brand in a great environment
Beamly Principles 2015 – Part 3 of 3
We’re motivated and recognised as individuals, as teams and as a company We build a great working environment for
- urselves, and constantly strive to improve it
We uphold a culture of honesty, openness, selflessness and respect
SLIDE 66
CargoCulture is dangerous Culture is hard
SLIDE 67
Take the time, spend the cycles. It is worth it.
SLIDE 68 Thank you.
@glen_ford