Reviewed by: DELIVERING:
A UK INDUSTRY STANDARD FOR PROPERTY ASSET MANAGEMENT
GREEN PAPER A3
CONSI CONSILIAN IAN
BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R BUSINESS PRO PROBLEM LEMS-
INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN - - PowerPoint PPT Presentation
Reviewed by: DELIVERING: A UK INDUSTRY STANDARD FOR PROPERTY ASSET MANAGEMENT GREEN PAPER A3 INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN CONSI IAN BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R
Reviewed by: DELIVERING:
BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R BUSINESS PRO PROBLEM LEMS-
PROCESS CONTROL ENVIRONMENT SYSTEM OUTPUTS INPUTS CONTROL INPUTS
PROCESS CONTROL SUB-SYSTEM OUTPUTS INPUTS CONTROL INPUTS
CONTROL SYSTEM
OUTPUTS INPUTS CONTROL INPUTS
DATA MANAGEMENT AM TOOLS + TECHNIQUES PERFORMANCE MANAGEMENT
AM PLANS AM POLICY + STRATEGY ASSET UTILISATION
TACTICAL PLANNING OPERATIONAL PLANNING POLICY & GOVERNANCE STRATEGIC PLANNING
AUDIT + REVIEW
reporting monitoring
External Factors Political Economic Social Technical Environmental Legislation
OUTPUTS + OUTCOMES
Customer Corporate Business Unit Owner Society
STAKEHOLDER GROUPS INPUTS
Strategic Intent Leadership Customer Focus Key Resources Culture Systems + Processes
__System
__and Operation
__Assessment
__Review
INNOVATION + LEARNING RESULTS ENABLERS
Leadership people policy + strategy people results customer results society results partnerships + resources Key performance results Processes
The EFQM Excellence Model PROPERTY ASSETS PROPERTY ASSET MANAGEMENT
INPUTS Strategic intent Leadership Customer focus Key resources Culture Systems + processes
DEVELOP AM PLANS REVIEW + AUDIT
OUTPUTS OUTCOMES Customer Corporate Business Unit Owner Society
AM SYSTEM + POLICY IMPLEMENT AM PLANS [plan] [act] [do] [check]
reporting monitoring Property Asset Management Process - outline
Resources (£)
inputs processes
aims +
influences economy efficiency effectiveness cost effectiveness
Public Sector Value Chain
4.5 4.5 4.6 4.6 4.2.4, 8.1, 4.2.4, 8.1, 8. 8.2, 8.3, 8.4, 2, 8.3, 8.4, 8. 8.5 5 5.6 5.6 CHECK CHECK ACT ACT Measuremen Measurement and monit t and monitoring ring Managemen Management review and imp review and improvemen
t plan an 8 9 4.4 4.4 4.2, 7.3, 7. 4.2, 7.3, 7.4, 4, 7.5, 7.5, DO DO Pro Proces ess and a s and activity mana tivity managemen gement 7 4.3.1, 4.4.5 4.3.1, 4.4.5, 4.4.7 4.4.7 5.5 5.5 PLAN PLAN Communicati mmunication and in n and informati formation n syst systems ems 6 4.4.2 4.4.2 6.1, 6.2, 6. 6.1, 6.2, 6.3, 3, 6.4 6.4 PLAN PLAN Allo Allocatio cation of
resourc urces 5 4.1, 4.3.6, 4.1, 4.3.6, 4. 4.4.4 4.4 4.1,4.2, 7.1 4.1,4.2, 7.1 PLAN PLAN Sy Syst stem em pl planning and i anning and implemen ementatio tation 4 4.2, 4.3.4 4.2, 4.3.4 5.3, 5.4 5.3, 5.4 PLAN PLAN Policy and obj licy and objectives ives 3 4.1, 4.3.3 4.1, 4.3.3 5.2, 7.2 5.2, 7.2 PLAN PLAN Iden Identifi tificatio cation and anal and analysis ysis of
needs eeds 2 4.4.1 4.4.1 5.1 5.1 ALL ALL Managemen Management re respo sponsibi sibility a lity and leaders d leadership hip 1 Physi ysical Asse al Asset Managemen t Management BSI P BSI PAS S 55 55 Qua Quality Mana lity Management Sys gement Systems ems ISO 9 ISO 9000:20 000:2000 00 PD PDCA CYCLE CYCLE Managemen Management Sy Syst stem em Integra Integration AS/ AS/NZS 4581 ZS 4581:1999 :1999