INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN - - PowerPoint PPT Presentation

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INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN - - PowerPoint PPT Presentation

Reviewed by: DELIVERING: A UK INDUSTRY STANDARD FOR PROPERTY ASSET MANAGEMENT GREEN PAPER A3 INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN CONSI IAN BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R


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SLIDE 1

Reviewed by: DELIVERING:

A UK INDUSTRY STANDARD FOR PROPERTY ASSET MANAGEMENT

GREEN PAPER A3

CONSI CONSILIAN IAN

BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R BUSINESS PRO PROBLEM LEMS-

INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK

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SLIDE 2

BUSINESS MANAGEMENT SYSTEMS BUSINESS MANAGEMENT SYSTEMS

  • 1. Fit within / alongside existing standards and models
  • 2. PDCA Cycle
  • 3. Process Approach
  • 4. Recursive structure – system within a system
  • 5. Agree main headings / components
  • 6. Develop components using a systems approach
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SLIDE 3

CONTENT CONTENT

  • DEFINITIONS, ABBREVIATIONS AND SYMBOLS

DEFINITIONS, ABBREVIATIONS AND SYMBOLS

  • METHODS OF MEASUREMENT

METHODS OF MEASUREMENT

  • PERFORMANCE REQUIREMENTS

PERFORMANCE REQUIREMENTS

  • A CODE OF PRACTICE

A CODE OF PRACTICE

  • GUIDA

GUIDANCE CE

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SLIDE 4

PROLIFERATION PROLIFERATION

Most organisations Most organisations have s have separate parate managem nagement sys nt system em s standards andards for: for:

  • Quality Management [ISO 9000 series]

Quality Management [ISO 9000 series]

  • Environmental Manageme

Environmental Management [ISO 14000 series] nt [ISO 14000 series]

  • Health & Safety

Health & Safety Managem Management [OHSAS 18000 nt [OHSAS 18000 s series] ries]

  • Data Management [I

Data Management [ISO SO 27000 s 27000 series] ries]

  • Financial Managem

Financial Management [e.g. CIPFA model] nt [e.g. CIPFA model]

  • Hum

Human Resources n Resources Managem Management nt

  • etc

etc

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SLIDE 5

ALIGNMENT ALIGNMENT

Process that places things in a relationship of agreement or alliance with other things

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SLIDE 6

INTEGRATION INTEGRATION

Process that combines things to create a whole or complete entity:

  • FULL - constituting systems lose their unique identities
  • PARTIAL – optional modular supporting systems for

specific purposes

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SLIDE 7

proliferation full integration ? choice partial integration alignment

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SLIDE 8

BSI ‘Integrated’ BSI ‘Integrated’ Management System Management System

MANAGEMENT SYSTEM 1 POLICY 2 PLANNING 3 IMPLEMENTATION + OPERATION 4 PERFORMANCE ASSESSMENT 5 IMPROVEMENT 6 MANAGEMENT REVIEW

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SLIDE 9

PDCA CYCLE PDCA CYCLE

PLAN PLAN design or revise the process components to improve results DO DO implement the plan and monitor its performance CHECK CHECK assess performance and report the results to managers ACT ACT decide on changes needed to improve the process

e.g. ISO 14000 series + BSI PAS55

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SLIDE 10

IMS + PDCA CYCLE IMS + PDCA CYCLE

MANAGEMENT SYSTEM ALL 1 POLICY ALL 2 PLANNING LANNING PLAN LAN 3 IMPLEMENTATION + OPERATION MPLEMENTATION + OPERATION DO DO 4 PERFORMANC ERFORMANCE ASSESSMENT ASSESSMENT CHECK HECK 5 IMPROVEMENT MPROVEMENT ACT ACT 6 MANAGEMENT REVIEW ALL

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SLIDE 11

BSI Management System Integration BSI Management System Integration

1 Management responsibility and leadership ALL 2 Identification and analysis of needs PLAN 3 Policy and objectives PLAN 4 System planning and implementation PLAN 5 Allocation of resources PLAN 6 Communication and Information Systems PLAN 7 Process and Activity Management rocess and Activity Management DO DO 8 Measurement and Monitoring CHECK 9 Management Review and Improvement Plan ACT

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SLIDE 12

PROCESS APPROACH PROCESS APPROACH

e.g. ISO 9000 series

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SLIDE 13

PROCESS APPROACH + PDCA PROCESS APPROACH + PDCA

SUB-SYSTEM SYSTEM

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SLIDE 14

RECURSIVE: RECURSIVE:

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SLIDE 15

PROCESS APPROACH

PROCESS CONTROL ENVIRONMENT SYSTEM OUTPUTS INPUTS CONTROL INPUTS

CHECK ACT PLAN DO

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SLIDE 16

PROCESS APPROACH - RECURSIVE

PROCESS CONTROL SUB-SYSTEM OUTPUTS INPUTS CONTROL INPUTS

CONTROL SYSTEM

OUTPUTS INPUTS CONTROL INPUTS

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SLIDE 17

DATA MANAGEMENT AM TOOLS + TECHNIQUES PERFORMANCE MANAGEMENT

AM PLANS AM POLICY + STRATEGY ASSET UTILISATION

TACTICAL PLANNING OPERATIONAL PLANNING POLICY & GOVERNANCE STRATEGIC PLANNING

AUDIT + REVIEW

reporting monitoring

External Factors Political Economic Social Technical Environmental Legislation

OUTPUTS + OUTCOMES

Customer Corporate Business Unit Owner Society

STAKEHOLDER GROUPS INPUTS

Strategic Intent Leadership Customer Focus Key Resources Culture Systems + Processes

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SLIDE 18
  • 0. Management

__System

  • 1. Policy
  • 2. Planning
  • 3. Implementation

__and Operation

  • 4. Performance

__Assessment

  • 5. Improvement
  • 6. Management

__Review

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SLIDE 19

INNOVATION + LEARNING RESULTS ENABLERS

Leadership people policy + strategy people results customer results society results partnerships + resources Key performance results Processes

The EFQM Excellence Model PROPERTY ASSETS PROPERTY ASSET MANAGEMENT

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SLIDE 20

INPUTS Strategic intent Leadership Customer focus Key resources Culture Systems + processes

DEVELOP AM PLANS REVIEW + AUDIT

OUTPUTS OUTCOMES Customer Corporate Business Unit Owner Society

AM SYSTEM + POLICY IMPLEMENT AM PLANS [plan] [act] [do] [check]

reporting monitoring Property Asset Management Process - outline

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SLIDE 21

Resources (£)

  • utputs

inputs processes

  • utcomes

aims +

  • bjectives
  • ther

influences economy efficiency effectiveness cost effectiveness

Public Sector Value Chain

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SLIDE 22

4.5 4.5 4.6 4.6 4.2.4, 8.1, 4.2.4, 8.1, 8. 8.2, 8.3, 8.4, 2, 8.3, 8.4, 8. 8.5 5 5.6 5.6 CHECK CHECK ACT ACT Measuremen Measurement and monit t and monitoring ring Managemen Management review and imp review and improvemen

  • vement pl

t plan an 8 9 4.4 4.4 4.2, 7.3, 7. 4.2, 7.3, 7.4, 4, 7.5, 7.5, DO DO Pro Proces ess and a s and activity mana tivity managemen gement 7 4.3.1, 4.4.5 4.3.1, 4.4.5, 4.4.7 4.4.7 5.5 5.5 PLAN PLAN Communicati mmunication and in n and informati formation n syst systems ems 6 4.4.2 4.4.2 6.1, 6.2, 6. 6.1, 6.2, 6.3, 3, 6.4 6.4 PLAN PLAN Allo Allocatio cation of

  • f re

resourc urces 5 4.1, 4.3.6, 4.1, 4.3.6, 4. 4.4.4 4.4 4.1,4.2, 7.1 4.1,4.2, 7.1 PLAN PLAN Sy Syst stem em pl planning and i anning and implemen ementatio tation 4 4.2, 4.3.4 4.2, 4.3.4 5.3, 5.4 5.3, 5.4 PLAN PLAN Policy and obj licy and objectives ives 3 4.1, 4.3.3 4.1, 4.3.3 5.2, 7.2 5.2, 7.2 PLAN PLAN Iden Identifi tificatio cation and anal and analysis ysis of

  • f n

needs eeds 2 4.4.1 4.4.1 5.1 5.1 ALL ALL Managemen Management re respo sponsibi sibility a lity and leaders d leadership hip 1 Physi ysical Asse al Asset Managemen t Management BSI P BSI PAS S 55 55 Qua Quality Mana lity Management Sys gement Systems ems ISO 9 ISO 9000:20 000:2000 00 PD PDCA CYCLE CYCLE Managemen Management Sy Syst stem em Integra Integration AS/ AS/NZS 4581 ZS 4581:1999 :1999

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SLIDE 23
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SLIDE 24

BUSINESS MANAGEMENT SYSTEMS BUSINESS MANAGEMENT SYSTEMS

  • 1. Fit within / alongside existing standards and models
  • 2. PDCA Cycle
  • 3. Process Approach
  • 4. Recursive structure – system within a system
  • 5. Agree main headings / components
  • 6. Develop components using a systems approach