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Joan Morris and Jim Youll Software Agents Group
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Joan Morris and Jim Youll Software Agents Group A shopping - - PowerPoint PPT Presentation
Joan Morris and Jim Youll Software Agents Group A shopping - - PowerPoint PPT Presentation
SM Joan Morris and Jim Youll Software Agents Group A shopping trip... Personal profile Constant negotiation Constant personalization Scanning IM Pei: A Profile in American Architecture Picking the price A walk through Harvard
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Scanning IM Pei:
A Profile in American Architecture
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Picking the price
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A walk through Harvard Square...
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Silent agent negotiation
beep!
Harvard Univ. Bookstore lowest price $55 Wordsworth Books $45 The Coop
- ut of stock
BradÕs Agent
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Book found!
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Charge it
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No waiting at the checkout
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And the dayÕs just begun...
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The quest for musicÉ
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Scanning a CD player
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Select desired options
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BradÕs negotiation strategy
- Tell vendors this is a competitive bid
- Disclose:
– CD player model – 2-day delivery required – name / customer ID – present location
- Withhold:
– preferred price range $150 to $200 – other personal information
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Negotiation: nearby merchants
- Tweeter’s agent:
– Competitive bid – In store now – New customer – Stock level high – Inventory turnover low – offer $155
- Best Buy’s agent:
– Competitive bid – Two miles away – Stranger – Stock level low – Inventory turnover high – offer $175
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Negotiation: Internet merchants
¥ SupremeVideoÕs agent:
Ð Competitive bid Ð Regular customer Ð Low number of customer service calls Ð Out of stock for 3 days Ð offer $155, available next Thursday
- Crutchfield’s agent:
– Competitive bid – New customer – Stock level high – offer $137, no extended warranty
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LetÕs see what the agent found
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Options
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No waiting at this counter, either
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The dayÕs not over yet...
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Next stop, Tower Records
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Thank you
Symbol Technologies Tweeter Wordsworth Books
Featuring
Daniele De Francesco as Brad
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Research
¥ Inferencing ¥ Profiling ¥ Personalization ¥ Consumer Privacy ¥ Ontologies ¥ Negotiation mechanisms ¥ Recommendation algorithms ¥ Reputation systems ¥ BuyersÕ strategies and sellersÕ strategies ¥ Economic impact of multi-agent systems on markets and prices