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M A N A G E M E N T F U N D A M E N TA L S L E A D E R S H I P G R A D U AT E D I P L O M A I N M A N A G E M E N T Th The e com ommo mon n ta task k of of al all l l lea eader ders s is is to o INF NFLUENCE UENCE othe


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SLIDE 1

M A N A G E M E N T F U N D A M E N TA L S L E A D E R S H I P

G R A D U AT E D I P L O M A I N M A N A G E M E N T

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SLIDE 2

Th The e com

  • mmo

mon n ta task k of

  • f al

all l l lea eader ders s is is to

  • INF

NFLUENCE UENCE othe thers s to ac

  • achie

hieve e the the set set go goal als/ta s/targe rgets ts

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SLIDE 3

“Ability to influence people towards the attainment of goals” –

Richard L. Daft

Definition – ‘Leadership’

Richard L. Daft

The ability will depend on the amount

  • f POWER enjoyed by a leader

which is needed to influence others

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SLIDE 4
  • ‘Power’ is the potential capacity of a person to cause a

change in another person

  • Power can have two sources  Position and Personal
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SLIDE 5
  • Position power refers to the power that comes (derives) from the rank/position
  • Managers mostly use the position power to influence their subordinates

Position Power

Legitimate Power Reward Power Coercive Power Power comes from a formal management position in an

  • rganization

E.g. Human Resource Manager deciding whom to be called for interviews

Power comes from the authority to reward others for their performances

E.g. Marketing Manager giving rewards to reps who performed well

Power comes from the authority to punish or recommend punishment

E.g. An employee is transferred to another branch due his poor conduct

Source: French and Raven (1959)

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SLIDE 6
  • Power comes from the personality traits

Personal Power

Expert Power Referent Power

Power stems from special knowledge or skill in the tasks performed by subordinates E.g. Steve Jobs was recognized for his expert knowledge and skills in electronics Power that results from characteristics that command subordinates’ identification with respect and admiration for, and desire to emulate the leader E.g. Mother Theresa was respected due to great values in her life

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SLIDE 7

MANAGER VS. LEADER

  • Speak to minds of other employees
  • Focus on systems and structure
  • Do things right (focus on resources)
  • Plan
  • Direct
  • Establishes agendas
  • Speak to hearts of other people
  • Focus on people
  • Do the right things (focus on strategies)
  • Inspire other people to plan
  • Motivate
  • Create a vision

MANAGER LEADER

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SLIDE 8

THEORIES OF LEADERSHIP

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SLIDE 9

THEORETICAL APPROACHES TOWARDS LEADERSHIP

Theories

Trait Behavioural Contingency Contemporary

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SLIDE 10

LEADERSHIP TRAIT THEORIES

Theory was developed based on the characteristics (personality) of many leaders that would differentiate them from non-leaders.

01

Assumption: Leaders are always born and you cannot create

  • leaders. They are born

with special personality traits (characteristics) which differentiate them from ordinary people

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SLIDE 11

Core re traits ts for su succes essful ful leade dership hip

  • Achie

ievem emen ent t drive e : High level of ambition, energy and initiative

  • Leade

adersh ship p moti

  • tivati

tion

  • n : An intense desire to lead others to reach shared goals
  • Honesty

nesty and integri egrity ty : Trustworthy, reliable and open

  • Self

f confide idenc nce : Belief in one’s self and ability

  • Cogni

gniti tive e ability ty : Capable of exercising good judgement, strong analytical abilities and conceptual skills

  • Jo

Job relevant ant kno nowle wledge ge : Knowledge pertaining to the industry, job and company Refer page 499 (Exhibit 15.5)

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SLIDE 12

LEADERSHIP BEHAVIOUR THEORIES

  • Focus on the behaviour of leaders with others
  • Assume leaders are not born and infact leaders can be made.

Further, not the personality but the behaviour

will decide whether a person is becoming a good leader

  • r not
  • Defined two leadership behaviours considering the way that they

deal with others: – Task-oriented behaviour (Job-oriented or work oriented) – People-oriented behaviour (Relationship oriented)

02

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SLIDE 13

Main studies were carried out by the following 3 universities:

  • Ohio State University
  • Michigan University
  • Texas University (Blake & Mouton Approach)
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SLIDE 14

Identified two major behavioural styles:

 Consideration - people oriented

 Mindful of subordinates  Respects ideas and feelings  Establishes mutual trust with them

 Initiating structure - task oriented

 Task oriented  Directs work activities toward goals

(reminding work to be done)

Ohio State University Studies

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SLIDE 15

2.2 MICHIGAN STUDIES

  • Compared the behaviour of effective and ineffective supervisors
  • Emp

Employee-cent centered red leader ders (more effective)

– Establish high performance goals – Display supportive behaviour

  • Job-cent

centered ered leader ders s (less effective)

– Focus on meeting schedules, cost-management, and efficiency – Less concerned with goal achievement/human needs

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SLIDE 16

2.3 THE LEADERSHIP (MANAGERIAL) GRID

Refer page 501

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SLIDE 17
  • 3. CONTINGENCY THEORIES

“Leaders should change their style according to the situation”

Leadership Style Situation (contingency)

Page 502

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SLIDE 18

CONTINGENCY THEORIES

  • Main theories are,

–Hersey and Blanchard’s Situational Theory –Fiedler’s Contingency Theory –Substitute for Leadership

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SLIDE 19

HERSEY AND BLANCHARD’S SITUATIONAL LEADERSHIP THEORY

A contingency theory that focuses on followers’ rea

eadi dines ess

Readiness Ability Willingness

Page 502

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SLIDE 20

LEVEL OF READINESS

Page 502

Directing style (Telling) Coaching style (Selling) Supporting style (Participating) Entrusting style (Delegating) S1 S2 S3 S4

Styles

Low High

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SLIDE 21

HERSEY AND BLANCHARD’S SITUATIONAL MODEL

Directing style Coaching style

Supporting style Entrusting style

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SLIDE 22

THE SITUATIONAL MODEL OF LEADERSHIP

Refer Page 504

Focus on tasks Focus on people Directing (Telling) Coaching (Selling) Supporting (Participating) Entrusting (Delegating) High High

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SLIDE 23

FIEDLER’S CONTINGENCY THEORY

  • A leader can follow either task oriented or relationship oriented style
  • Before deciding on the style he or she should understand the
  • rganizational situation (contingency). Situation will be favourable if

all 3 following factors are positive/favourable –Leader-member relations –Task structure –Position power

3 Situational factors

Page 505

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SLIDE 24

HOW LEADER’S STYLE FITS THE SITUATION

Task Style Relationship Style Task Style Page 507

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SLIDE 25

SUBSTITUTE FOR LEADERSHIP

  • Situational variables (Organizational, tasks and group characteristics – Ref

efer er 15.9 on page 508) can be so powerful that they actually substitute for or neutralize the need for leadership

  • Substitute – a situational variable that makes a leadership style unnecessary or redundant e.g. group

cohesiveness, professionalism, etc.

  • Neutralizer – a situational variable that counteracts a leadership style and prevents the leader from

displaying certain behaviors e.g. leader has no position power at all

Situational factors

A leader is not needed! A leader can not perform at all !

Substitutes Neutralizers Page 508

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SLIDE 26
  • 4. CONTEMPORARY APPROACHES

Page 492

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SLIDE 27
  • 4. CONTEMPORARY APPROACHES
  • Leadership evolves as the needs of the organisation change
  • Leadership has evolved with technology, economic, labour, social, and cultural changes
  • Responding to the turbulence and uncertainty of the environment new theories of leadership are developed
  • Four approaches for today’s turbulent times:

– Level 5 Leadersh ship – Serva vant nt Leadership ship – Authe hent ntic c Leadersh ship – Interactive Leadership (gender differences)

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SLIDE 28

LEVEL FIVE LEADERSHIP BY JIM COLLINS

Lack of ego (Humility – humbleness) + Desire to do the best always (Dedication) Page 493

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SLIDE 29

SERVANT LEADERSHIP

  • Work exists for the development of the worker
  • Servant leaders transcend self-interest to serve
  • thers
  • Servant

ant leader ers give away power, , ideas, as, inform rmati ation,

  • n, recogn

gnit ition, n, credit, it, and money

Page 494

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SLIDE 30

AUTHENTIC LEADERSHIP

  • Leaders who know and understand

themselves

  • Inspire trust and commitment
  • Staying true to one’s values and beliefs
  • Respect diverse viewpoints
  • Espouse and act with higher order ethical

values

  • Encourage collaboration
  • Help others learn, grow, and develop as

leaders

Page 495

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SLIDE 31

OTHER LEADERSHIP STYLES

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SLIDE 32

TRANSACTIONAL LEADERSHIP

  • Tra

ransacti nsactiona

  • nal

– Clarify tasks – Provide awards – Improve productivity – Encourage hard working – Tolerant and fair-minded – Focus on management

Transactional style

Manage with rewards and punishments More product oriented Useful style during crisis and essential changes

Page 511

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SLIDE 33

TRANSFORMATIONAL LEADERSHIP

  • Tra

ransf nsformatio

  • rmational

nal

– Innovative – Recognize follower needs – Inspire followers – Create a better future – Promote significant change

Transformational style

Self-confidence Team work Achieve higher

  • rder needs
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SLIDE 34

CHARISMATIC LEADERSHIP

  • Charismatic leaders are skilled in the art of visionary leadership
  • Inspire and motivate people to do more

– A superior vision – Ability to understand and empathize – Empowering and trusting subordinates Charisma  Power to ignite

  • thers mind
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SLIDE 35