Macquarie Investor Conference Presentation WA Forum, Perth WA By - - PowerPoint PPT Presentation

Macquarie Investor Conference Presentation WA Forum, Perth WA

By Chris Sutherland, Managing Director 16 October 2013

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Important notice and disclaimer

The information contained in this presentation is for information purposes only and does not constitute an offer to issue, or arrange to issue, securities or other financial products. The information contained in this presentation is not investment or financial product advice and is not intended to be used as the basis for making an investment decision. This presentation has been prepared without taking into account the investment objectives, financial situation or particular needs of any particular person. Before making an investment decision, you should consider, with or without the assistance of a financial adviser, whether an investment is appropriate in light of your particular investment needs, objectives and financial

• circumstances. Past performance is no guarantee of future performance.

No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this

• presentation. To the maximum extent permitted by law, none of Programmed Maintenance

Services Limited, its directors, employees or agents, nor any other person accepts any liability, including, without limitation, any liability arising out of fault or negligence, for any loss arising from the use of the information contained in this presentation. In particular, no representation or warranty, express or implied, is given as to the accuracy, completeness, likelihood of achievement or reasonableness of any forecasts, projections, prospects or returns contained in this presentation. Such forecasts, projections, prospects or returns are by their nature subject to significant uncertainties and contingencies. This presentation should be read in conjunction with the 2013 Annual Report which can be found on the Programmed website at www.programmed.com.au.

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Safety pause

Programmed starts every formal meeting with a safety pause. Today, I wish to focus on behaviour at home

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Safety is paramount. We will act to ensure the safety and environmental well- being of our customers, the public and ourselves.

Our Vision: To be a leading provider of staffing, maintenance and facility management services, without injury

SAFETY TEAMWORK

We respect everyone’s contribution by working together to achieve common goals and project outcomes. Our sense of team extends to building long-term customer and community relationships for the benefit of all.

ACCOUNTABILITY

We encourage individuals and teams to take responsibility and ownership of the process, and the

• utcome, through

decisive leadership and initiative.

HONESTY & INTEGRITY

Our business relationships are based on fair, open, and ethical principles. We take pride in the way we work with our customers and communities, the integrity of our services, and doing what we say we are going to do.

RECOGNITION & ENJOYMENT

We recognise and reward outstanding achievement, and provide opportunity for

• ur employees to

develop and

• succeed. We create

an environment for every team member to have a positive, enjoyable and rewarding work experience.

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Programmed Today

$1500 million+ revenue 100+ offices around Australia and NZ 10,000+ employees

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Customers contract a complete MANAGEMENT and / or maintenance SOLUTION Customers contract the STAFFING service Customers contract the TASK capability

Facility Management

Facility Management Operational Support Complete Maintenance Services

Marine

Marine Manning Vessel Management Catering Construction Manning Rig and Production Operators Logistics

INTEGRATED WORKFORCE

Recruitment and Labour Hire Services

Our Structure

Property Services

Painting Grounds Corporate Imaging Electrical & Lighting Audio Visual, Data and Communications Specialist Turf Maintenance

PROPERTY & INFRASTRUCTURE

Maintenance

(Mining & Process) Maintenance Shutdowns Construction Support

RESOURCES

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The Programmed Difference are the core attributes of our company that support all the services we deliver;

• Our ability to recruit and develop the right people
• Our ability to deploy the right person with the

competency to each job

• Our ability to get safety right on the ground
• Our ability to manage IR in an increasingly difficult

environment

• Our ability to manage HR in an increasing

regulatory environment

• Our ability to deliver operational improvements,

flexibility and high levels of satisfaction to our customers

The Programmed Difference

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Strategy

• 4. Growth

a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure

• 1. Safety
• 2. People and Culture
• 3. Systems and Integration

To achieve our vision, we have a plan built on 4 key components.

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Strategy

• 4. Growth

a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure

• 1. Safety
• 2. People and Culture
• 3. Systems and Integration

To achieve our vision, we have a plan built on 4 key components. Current key activity;

• critical risk standards
• life saving rules
• behavioural tools
• risk assessments

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Strategy

• 4. Growth

a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure

• 1. Safety
• 2. People and Culture
• 3. Systems and Integration

To achieve our vision, we have a plan built on 4 key components. Current key activity;

• educate our people to

understand and deliver the “Programmed Difference”

• develop further our customer

service culture

• common customer

satisfaction measure

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Strategy

• 4. Growth

a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure

• 1. Safety
• 2. People and Culture
• 3. Systems and Integration

To achieve our vision, we have a plan built on 4 key components. Current key activity;

• single business system with

strong field mobility, online apps and CRM

• align KLM and Turnpoint to

Programmed brand

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Strategy

• 4. Growth

a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure

• 1. Safety
• 2. People and Culture
• 3. Systems and Integration

To achieve our vision, we have a plan built on 4 key components. Current key activity;

• industry plans
• nline investment
• il & gas
• water
• universities
• race tracks / sports fields

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Current Market Conditions

Market conditions experienced throughout our first half which ended Sept 30, remain consistent with our statements made at both our full year results release in May 2013 and our AGM in August 2013. Activity across a range of industry sectors that we serve remain subdued with customers focusing on lowering costs to improve their own business performance. Demand to hire new staff across a range of industries remains flat, as evidenced by recent employment data.1 However we have good visibility of future work opportunities from both the oil and gas and public infrastructure sectors. Importantly we have been successful in securing a $100m of marine services work associated with Inpex’s Ichthys project as well as further works associated with both the Gorgon and Wheatstone projects. We have a range of new opportunities developing across the public infrastructure space as governments and their trading enterprises seek to lower costs and look to greater outsourcing

• f services.
• 1. ABS Employment Data Oct 2013

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Offshore Oil and Gas

Visibility of future work opportunities ‐ Gorgon…FY14 ‐ Wheatstone…FY15 ‐ Ichthys…FY15 /16 ‐ Prelude…FY17 / 18 (under tender)

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Programmed has taken a 27.5% stake in Oneshift

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