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May 2016
Managing Risk sk: Enhancing Bran rand Values s a R Retail l - - PowerPoint PPT Presentation
Managing Risk sk: Enhancing Bran rand Values s a R Retail l - - PowerPoint PPT Presentation
Managing Risk sk: Enhancing Bran rand Values s a R Retail l Persp spectiv tive Martyn White, Manager of Sustainability, John Lewis May 2016 Co Cont nten ents The Partnership Materiality Governance Timber Policy Risk Management
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The he Par artne nership hip
- UK’s largest co-owned business - 91,500 Partners
- Annual gross sales of over 11 billion
- Partners share in the benefits and profits
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Wh What ma makes us us di different? nt?
Prin inciple ciple 1: The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business.
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Safe
- perating
environment Partner health & wellbeing
Constitution
Partnership Environment Sourcing Customers Communities Business ethics Partner Satisfaction Diversity & Inclusion Partner Development Economic & Social Contribution Deforestation & habitat loss Supply chain emissions Lifecycle waste Operational emissions Water scarcity Sustainable agriculture Manufacturing pollution Biodiversity Traceability Human Rights & Working Conditions Fair Trade Terms Animal Welfare Buying British Healthy lifestyles Safe products Sustainable lifestyles Product labelling for informed choices Community involvement & charitable support Security of supply
Ma Materialit riality
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Ma Materialit riality
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Go Governa nanc nce
- Formal processes and committees
in place for overseeing our corporate responsibilities.
- A structured approach to identify,
manage, monitor and communicate risks consistently
- Keeping the Partnership true to its
principles
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Su Sustainab ainable le Timb mber & P Pape per: Ou Our Pol
- licy
- Two drivers; Legal
al Requir uireme ement nts s & Repu putational tional Risk sk
- Only sources which meet our policy
categories classified as ‘Negligible Risk’ can be used.
- By the end of 2020, 100% of the timber
and paper in our own brand products will be from respon ponsible sible and sustain ainable able sources.
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Pol
- licy
y Im Impl pleme ment ntatio tion
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St Stak akeholde holder r Ex Expe pectatio tion
- John Lewis brand is about Love & Trust.
- NGO’s influence our rationale
- Don’t focus on Customer demand – it’s not there!
- BUT - Customer expectation high!
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Tra racing ng Ou Our Ti Timb mber
- 800 suppliers. 1,500 factories. 50
countries.
- Traceability an area of continual
focus for us and our customers
- ‘Lighthouse’ system enables us to
take better ownership of our timber compliance programme
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A R A Risk k Bas ased d Ap Appr proa
- ach
- Not a document ‘box-ticking’ exercise.
- Focus on higher risk supply chains
- Certification plays a key role
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A R A Risk k Bas ased d Ap Appr proa
- ach
Assessment essment Methods; ds;
- 1. Document Analysis
- 2. Laboratory Timber Testing
- 3. On-site Supplier Audits
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Key Ch Chal allen enge ges
Suppl ply y Chain
- Product complexity
- Accuracy of information
- Expectation Vs reality
Certif tifica ication tion
- Certified Vs non-certified
- Cost & availability
- Bureaucracy
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Final nal Tho houg ughts... ...
- Focus on higher risk supply chains
- Take ownership of your activity
- Certification plays a key role
- Referring to compliance is ok – but embed your values
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Tha hank nk you
- u. An
Any Qu Question
- ns?