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Mission Our mission is to deliver supportive wellness services to - PowerPoint PPT Presentation

May 30, 2023 •160 likes •313 views

Mission Our mission is to deliver supportive wellness services to underserved individuals and their families. The Last 5 Years Infrastructure Overall Audit of Each Program Alignment of Efforts Towards Performance Culture Change

  2. Mission Our mission is to deliver supportive wellness services to underserved individuals and their families.

  3. The Last 5 Years… • Infrastructure Overall • Audit of Each Program • Alignment of Efforts Towards Performance

  4. Culture Change • Towards Accountability • Towards Mission • Towards Strategic Thinking

  5. Approach • Training • …More Training • Management Changes • Change Fatigue

  6. Mini-MBAs Management Team went through mini-MBA in all facets of business • Finance, Pricing, Negotiations • Marketing • GAP Analysis

  7. Biggest Challenges • Program management accountability • Deciding to let go of some services

  8. Big Shift in Business Practices • Away from saying yes to everything • No more relying on small grants, donations to fund core operations

  9. Entrepreneurial & Business Savvy • Diversification of Funds • Expanding Mission Where it Makes Sense

  10. The Cost of Doing Business • Indirect Philosophy • Contracts fully cover cost + Margin for reinvestment • Pay-for-Performance

  11. Partnerships Between the funder and the service provider: • Sharing of Data • Sharing of Risk • Sharing of Reward

  12. Partnerships Between Community Based Agencies: • Does it make sense? • Can one provider do it better than two? • Is it duplicative?

  13. Biggest Rewards • New contracts with health care agencies • Being approached by other communities for services

  14. Contact Jamie Almanza, MBA, Executive Director 510.415.4672 jalmanza@bayareacs.org

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