Museum Education & Social Media: What Can Our Audiences Learn - - PowerPoint PPT Presentation

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Museum Education & Social Media: What Can Our Audiences Learn - - PowerPoint PPT Presentation

Museum Education & Social Media: What Can Our Audiences Learn from Museums & ? Todd Florio, Head of School Programs Beth Harris, Director of Digital Learning Brooklyn Historical Society The Museum of Modern Art ( @brooklynhistory on


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Todd Florio, Head of School Programs Brooklyn Historical Society (@brooklynhistory on twitter) Beth Harris, Director of Digital Learning The Museum of Modern Art (@MOMAlearning on twitter)

Museum Education & Social Media: What Can Our Audiences Learn from Museums’ & ?

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Were you a "fan" of a museum on facebook? Well... We hope you'll "like" museums' facebook pages too.

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Feedback from a tour for Brooklyn Public Library's Multicultural Internship Program. Try to stay engaged and shout out those who shout you

  • ut!
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MoMATeens on FB Julia Kaganskiy, Digital Learning Intern, The Museum of Modern Art, New York

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Things we considered:

  • Who is the audience?
  • What are we trying to communicate to them?
  • What is an appropriate tone of voice?
  • How can we engage with our audience?
  • What kind of interaction/participation do we

want? How can we facilitate that?

  • What kind of media assets do we have at our

disposal? And most importantly...how do we do this with limited resources and time?

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Q: How can we sneak some education in using these tools? A: By keeping it fun and interesting.

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Brooklyn Trivia on Facebook

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BHS Trivia Leader Board

The reward is the recognition!

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And as a museum educator why should you care?

What is Twitter?

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What makes twitter different from facebook?

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Try it out! Work with a partner to craft a tweet for your museum! It's simple, just keep it under 140 characters long (that's about 20 words). Abbreviations are okay, but keep it clear! Extra Credit: Write a tweet about this conference (use the hashtag #NYCMER). Wait, what's a hashtag?

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www.TwapperKeeper.com saves grouped tweets.

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Best Practices

  • 1. Authenticity before marketing
  • 2. Include Links
  • 3. Use URL Shortner (bit.ly and ow.ly)
  • 4. Remember: Twitter is not a broadcast medium, it’s a conversation
  • 5. Tweet regularly
  • 6. Create Value
  • 7. Be generous - reply and retweet
  • 8. Identify your target audiences and find ways to connect with them
  • 9. Don't overwhelm your followers - tweet within measure
  • 10. Don't stress about it

Adapted from: http://www.echoditto.com/insights/best-practices-non-profits-twitter and http://nonprofits.change.org/blog/view/10_twitter_tips_for_nonprofit_organizations

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And now the unveiling of...

@BrooklynFacts

A new twitter feed with content from Brooklyn Historical Society Interns.

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FIN

Let's discuss it! Does twitter make more sense to you now? What are your ideas for how this tool can help us better fulfill the educational missions of our museums?

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Extra Resources for Intrepid Web Explorers

(The next few slides were not included in the original presentation at NYCMER's annual conference in 2010.)

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Brief Webography

(Click the underlined for links.)

Twapper Keeper - A search for a hashtag on twitter will

  • nly yield recent tweets, but Twapper Keeper allows

hashtags to be archived online and viewed any time. Hootsuite - An online program that allows you to schedule tweets and have multiple people manage an account. TweetDeck - The most popular desktop software to manage a twitter account or multiple accounts. Twitterfall - Twitterfall streams keywords, searches, and/or #hashtags to you in real time.