My Favorite Assignment: Business Communication Boot Camp Daylanne - - PowerPoint PPT Presentation

my favorite assignment business communication boot camp
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My Favorite Assignment: Business Communication Boot Camp Daylanne - - PowerPoint PPT Presentation

My Favorite Assignment: Business Communication Boot Camp Daylanne Markwardt Center for Management Communication USC Marshall School of Business Assignment Description Basic training for business wri1ng Series of rigorous wri1ng drills


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My Favorite Assignment: Business Communication Boot Camp

Daylanne Markwardt

Center for Management Communication USC Marshall School of Business

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Assignment Description

¶ Basic training for business wri1ng ¶ Series of rigorous wri1ng drills completed

  • ver first two weeks of the semester

¶ Combat prac1ce for major wri1ng assignments

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Learning Objectives

Students will be able to:

¶ Compose major message types ¶ Use standard messaging formats ¶ Communicate upward, downward, and horizontally ¶ Adjust to varied purposes, audiences, and contexts ¶ Adapt style and tone accordingly

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Learning Objectives (Cont.)

Students will be able to:

¶ Prac1ce business wri1ng conven1ons ¶ Demonstrate knowledge of Four Cs ¶ Handle such challenges as mixed audience and varied levels of resistance ¶ Tackle low-stakes wri1ng tasks before moving

  • n to major assignments
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Assignment Components

Based on Evergreen Natural Markets case, students write the following:

¶ A rou1ne email invi1ng execu1ves from a newly acquired chain to a mee1ng ¶ A bad news leNer informing an execu1ve that his/her posi1on is being eliminated ¶ A memo to store managers persuading them to implement an unpopular prac1ce ¶ Three blog posts mo1va1ng store personnel to uphold company values

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Assignment Variations

Assignment may be:

¶ Varied for MBAs, majors, or non-majors ¶ Used in various courses ¶ Based upon other business cases ¶ Adapted to real-1me business crises ¶ Scaled up or down ¶ Kept current by incorpora1ng social media and other digital formats

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Questions?

Daylanne Markwardt markward@marshall.usc.edu