Organizational Performance Housekeeping: Before we begin, - - PowerPoint PPT Presentation
Empowered Supervision for Organizational Performance Housekeeping: Before we begin, test/adjust your computer speakers & microphone Raise hand if you want to speak at any time Submit questions to Q&A We will demonstrate
Housekeeping:
microphone
We will demonstrate how to participate in a Zoom webinar before the program begins.
Upcoming Workshops: SAVE 10% CODE TYWEBINAR
person workshop on Wednesday, October 24th
environment a bit better.. Liesl Zwicklbauer, Associate Vice Chancellor for Employee Relations (Poll)
supervision:
development
development
MaryAnn Stark Leadership Consultant
To begin, tell me what kind of problems do you typically face
with staff members? Please type those in the chat box now if you can….
What skills would you like to learn that would help you handle
these problems better? Please jot those down for yourself and feel free to add those to the chat box as well if you like…
A sense of belonging Have a share in planning Feel that the goals are achievable Feel that what they are doing really matters and is valued Share in making the rules of the group Need to know what is expected Want to be challenged Want to see that progress is being made Be kept informed of what’s going on Have confidence in the leader based upon fair treatment, recognition, and
trust
Forming Awareness: Commitment Acceptance Storming Conflict: Clarification Belonging Norming Cooperation: Involvement Support Performing Productivity: Achievement Pride
Administer Maintain Supervise Short term view Control Ask how and when Do things right Innovate Challenge Develop Long term view Inspire Ask what and why Do the right thing
Where are you spending your time?
Group Behavior Individual Behavior Attitudes Knowledge
(Short) (High) (Low) (Long) Difficulty Time Involved
Group Behavior Individual Behavior Attitudes Knowledge
(Short) (High) (Low) (Long) Difficulty Time Involved
Forming Norming Storming
Performing
Assessment Commitment Instruct or teach a new skill Clarify Roles Confront or Resolve a Problem
Should be:
Given with positive
intent
Direct Specific Focus on behavior not
personality
Timely Supportive Thoughtful Considerate
Should not be:
Given to retaliate Indirect General/vague Judgmental Delayed Attacking Impulsive Disrespectful
Expect the Best! People will live up to expectations. Clearly define them
and discuss.
Reward the desired behavior and vary them Have Fun and create a fun, light work environment Tailor your efforts to individual likes and needs Revitalize employees with wellness programs… nutrition, exercise, use
vacation time, organization *
Engage them! Let them help with problem solving, brainstorming
sessions, and goal setting
Take the time to get to know them both personally and professionally.
Create developmental action plans.
Role model the behavior you expect Empower them by delegating challenging and meaningful work. * Give them autonomy and independence: Hire the right people and get
Recognize, Praise and Thank Be open to flexible schedules and work environment to promote work/life
balance *
Go back to my first question to you… the typical problems you are having and the skills
you think you need to face them. Perhaps something I said today gave you a great idea on how to approach it or think differently about it. If not then please…
Come to our in person workshop on October 24th to learn more! Register at
www.suny.sail.edu
We will dive deeper into all of these topics Practice our newly learned skills with interactive role plays Leave with individualized 21 day Action Plans to implement