Patient-Centred Care Breast Cancer Joint Patient-Staff Event Aims - PowerPoint PPT Presentation

Patient-Centred Care Breast Cancer Joint Patient-Staff Event

Aims of the Patient-Centred Care project Page 1 Using Experience-Based Co-Design to im prove experience for patients and staff Aim s: • To improve experience of services for patients and staff How ? • By understanding the current experience • Patients and staff working as equal partners to prioritise and co-design solutions

W hat has happened so far? I nterview s and observations – 12 staff working within services provided to breast cancer patients – 10 patients receiving breast cancer services – Observations of some clinical areas Staff feedback event – Friday 1 8 Septem ber Patient feedback event – Tuesday 2 2 Septem ber

Overview of the 6 -stage process 1. setting up 2. engaging staff & 1 gathering 3 2 experiences 3. engaging patients and gathering their experiences 1 4. bringing patients and staff together to 4 share experiences & begin co-design 5. detailed co-design 5 activities 6. coming back together: celebration, review & renewal 6

Plan for today Watch film of patient interview s Hear what the patients have prioritised Hear what staff have prioritised Break In groups of patients and staff agree priorities Form working ‘ co-design’ groups to make these im provem ents

TTA – to take aw ay ‘Never doubt that a small group of thoughtful committed citizens can change the world. Indeed it is the only thing that ever has.’ Margaret Mead, Anthropologist