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PCP POD Meeting January 5, 2017 1 Agenda Call to order Richard - - PowerPoint PPT Presentation

PCP POD Meeting January 5, 2017 1 Agenda Call to order Richard Gough, MD Quality Reporting Timeline Shelley Grant 2017 MSSP Quality Measures Richard Gough, MD Johnson Koilpillai, MD CY2016 Performance Results Richard Gough, MD


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SLIDE 1

PCP POD Meeting

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January 5, 2017

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SLIDE 2

Agenda

  • Call to order

Richard Gough, MD

  • Quality Reporting Timeline

Shelley Grant

  • 2017 MSSP Quality Measures

Richard Gough, MD Johnson Koilpillai, MD

  • CY2016 Performance Results

Richard Gough, MD Johnson Koilpillai, MD

  • 2017 Meeting Schedule

Richard Gough, MD

  • Wrap‐up/Adjourn

Richard Gough, MD

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SLIDE 3

Medicare Shared Savings Program 2016 Quality Measure Reporting

Timeline

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2016 Quality Measure Reporting

  • FIHN provides Remote User Access Form to

Practice(s)

  • 12/01/16 thru 12/15/16
  • FIHN and Primaris (PQRS Vendor) confirm EHR

Access with each practice

  • 12/15/16 – 1/3/17
  • Patient List and Measures required received from

CMS (approx. 4,216 patients)

  • 1/3/17
  • FIHN and Primaris complete Audit
  • 1/3/17 thru 3/10/17
  • FIHN submits Final Results to CMS
  • 3/10/17

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SLIDE 5

Required Practice Support

  • Confirm your practice manager has completed and

returned the Remote Access Form!

  • Ensure remote access user log‐ins have been set‐up.
  • Ensure availability of practice staff for abstraction

questions.

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SLIDE 6

Practices Pending EHR Access

  • Branislav Romanic MD LLC
  • Comprehensive Neurology

and Sleep Medicine

  • Comprehensive Neurology

Services

  • Urology Consultants of MD
  • David Kossoff, MD PA
  • Progressive Podiatry
  • Frederick Medical and

Pulmonology

  • Frederick Oncology

Hematology Associates

  • Frederick Urology Associates
  • Frederick Center for

Advanced Cardiology

  • Mann & Henry Podiatry
  • Primary Medical Services, PC
  • Sajjad Aziz, MD
  • Cardiology Associates
  • Syed Haque, MD
  • Kidney Center of Frederick &

Hagerstown

  • X’Cel Primary Care
  • Irfan Hassen, MD

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Medicare Shared Savings Program 2017 Quality Measures

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Changes to MSSP 2017 Quality Measures

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SLIDE 9

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SLIDE 11

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SLIDE 12

Quality Scoring Points System

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Total Points Earned Per Domain Total Possible Points Per Domain = Overall Domain Score Overall Domain Scores are averaged and divided by number of domains (4) to determine overall quality performance score – affects shared savings rate!

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SLIDE 13

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Both Attainment and Improvement in performance is taken into account when calculating our final sharing rate. Rewarded up to 4 additional points in each domain, if we demonstrate quality improvement. Not to exceed the maximum points per domain

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SLIDE 14

How are benchmarks established?

  • 2016 and 2017 Benchmarks were established using

quality data from Medicare FFS data and includes:

  • PQRS reported quality data by physicians and groups (2012,

2013, 2014, and 2015)

  • MSSP and Pioneer ACOs reported quality data (2012, 2013, 2014,

and 2015)

  • CAHPS survey data from ACOs, PQRS, and Medicare FFS

CAHPS (2012, 2013, 2014, and 2015)

  • Attestation, Hardship, and Meaningful Use data collected

through the EHR Incentive Program (2013 and 2014)

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SLIDE 15

Changes to MSSP Quality Benchmarks and Minimum Attainment

  • “Quality Performance Standard” (ACO must achieve to be

eligible for shared savings)

  • Year 1 = Complete and Accurate Reporting
  • Year 2 and beyond = Complete and Accurate Reporting AND

must score above the minimum attainment level on at least one measure in each domain.

  • “Minimum Attainment”
  • Reporting Measures = complete and accurate reporting
  • Performing Measures = level of 30 percent or 30th percentile
  • “Quality Performance Requirement” (ACO must achieve to

avoid compliance action)

  • Must achieve the minimum attainment level on 70% of the

measures in a domain or CMS will take compliance action. Previously ‐ achieve 70% on performance measures only

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SLIDE 16

Domain: Patient/Caregiver Experience (CAHPS Survey)

  • ACO 1: Getting Timely Care, Appointments, and Information
  • (79.11% or 1.70pts)
  • ACO 2: How Well Your Providers Communicate
  • (90.11% or 2.0pts)
  • ACO 3: Patients’ Rating of Provider
  • (89.80% or 1.85pts)
  • ACO 4: Access to Specialists
  • (84.35% or 1.85pts)

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Domain: Patient/Caregiver Experience (CAHPS Survey)

  • ACO 5: Health Promotion and Education
  • (55.99% or 0pts)
  • ACO 6: Shared Decision Making
  • (74.00% or 1.10pts)
  • ACO 7: Health Status/Functional Status
  • (75.78% or 2pts)
  • ACO 34: Stewardship of Patient Resources
  • (25.55% or 1.10pts)

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SLIDE 18

Reminder – Patient Experience Survey is currently underway

  • Second paper survey mailed to non‐respondents
  • December 13 – 14, 2016
  • Telephone interviews begin
  • January 4, 2017
  • Data collection ends
  • February 1, 2017
  • FIHN receives results
  • March 2017

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SLIDE 19

ACO Customer Service – CAHPS

Priority Recommendations (from Press Ganey) –

1. Sit at eye level when talking to patients, do not interrupt 2. Acknowledge concerns and emotions verbally ‐

“Let’s talk more about your concerns/fears”, “Let’s write down the next steps for you and your family”, “If you have questions please do not hesitate to call the office”

3. Reference information from the last visit and history Demonstrating communication between providers 4. Ask the patient to repeat instructions – teach back approach

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Domain: Care Coordination/Patient Safety

  • ACO 8: Risk‐Standardized, All‐Condition Readmissions
  • ACO 35: Skilled Nursing Facility 30‐Day All‐Cause

Readmission Measure

  • ACO 36: All‐Cause Unplanned Admissions for Patients

with Diabetes

  • ACO 37: All‐Cause Unplanned Admissions for Patients

with Heart Failure

  • ACO 38: All‐Cause Unplanned Admissions for Patients

with Multiple Chronic Conditions

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Domain: Care Coordination/Patient Safety

  • ACO 43: ASC Acute Composite (PQI#91)
  • PQI #10 Dehydration Admission Rate/10,000
  • PQI #11 Bacterial Pneumonia Admission Rate/10,000
  • PQI #12 Urinary Tract Infection Admission Rate/10,000
  • ACO 11: Use of Certified EHR Technology
  • Advancing Care Information (ACI) Practice Reported Data for

ALL Providers (PCP & Specialists)

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Action Plan – Care Coordination/Patient Safety

  • Manage Transitions
  • Register and monitor CRISP for patient alerts
  • Contact patients within 48 hours to schedule
  • Effective Care Coordination
  • Care Clinic
  • SNF Preferred Partner Arrangements

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Action Plan – Care Coordination/Patient Safety

  • Early identification of patients with Ambulatory

Sensitive Conditions (ASC) diagnoses

  • Evaluate and/or modify access to practice (i.e. same day

appts, after‐hours, weekends).

  • If your practice has a coverage arrangement ensure it’s

effective

  • Ensure there is easy access to urgent care, if unable to see

patients in a timely manner.

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Domain: Care Coordination/Patient Safety

  • ACO 12: Medication Reconciliation Post‐Discharge
  • ACO 13: Screening for Future Fall Risk
  • ACO 44: Use of Imaging for Low Back Pain

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ACO 12: Medication Reconciliation Post Discharge

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Numerator Denominator Comments EHR Documentation Medication reconciliation conducted by a physician, prescribing practitioner, registered nurse, or clinical pharmacist on

  • r within 30 days of

discharge

**medication reconciliation is defined as a review of the discharge medication list with the most recent medication list in the outpatient record

All discharges from any inpatient facility (e.g. hospital, skilled nursing facility, or rehabilitation facility) for patients 18 years

  • f age and older seen

within 30 days following discharge in the office by the physician, prescribing practitioner, registered nurse, or clinical pharmacist providing on‐going care.

  • Exclusions – None
  • Exceptions ‐ None
  • Other comment ‐

denominator is based on discharges followed by an

  • ffice visits, not

patients – patients may appear in the denominator more than once if there was more than one discharge in the reporting period

  • Document in

Medication Module for quality reporting – check box for medications “reconciled” or “verified”

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ACO 13: Screening for Future Fall Risk

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Numerator Denominator Comments EHR Documentation Patients who were screened for future fall risk at least once within the measurement period

Future Fall Risk Definition ‐ if patient has had 2 or more falls in the past year or any fall with injury in the past year A specific screening tool is not required for this measure, however potential screening tools include the Morse Fall Scale and the timed Get‐Up‐&‐ Go test.

Patients aged 65 years and older with a visit during the measurement period

  • Exclusions – None
  • Exceptions ‐

documentation of medical reason for not screening (e.g. patient is not ambulatory) NG ‐ Health Promotion Plan  Fall Risk panel OR Social History  Lifestyle (Home Environment/Safety eCW ‐ Preventive Medicine> Screening/Special Tests> Fall Risk Screening OR Medicare Preventative Screening Questionnaire

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ACO 44: Use of Imaging for Low Back Pain

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Numerator Denominator Comments EHR Documentation Patients who received an imaging study (e.g. plain x‐ray, MRI, CT Scan) conducted on the episode start date or in the 28 days following. All patients 18 ‐50 years of age who had an outpatient or ER encounter with a principal diagnosis of low back pain during the start of the measurement period through 28 days prior to the end of the measurement period.

  • Exclusions –

patients with a low back pain diagnosis during the 180 days prior; patients with cancer; recent trauma, intravenous drug abuse, neurological impairment

  • Exceptions ‐ none
  • Measure captured

via claims.

  • Measure reported

as inverted measure (i.e. higher percentage indicates appropriate treatment (proportion for whom imaging studies didn’t

  • ccur)
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ACO 44: Use of Imaging for Low Back Pain ‐ Exclusion Examples

  • Cancer
  • [C43] Malignant melanoma of skin
  • [C50] Malignant neoplasm of breast
  • Trauma
  • [S36.02] Contusion of spleen
  • [S42.0] Fracture of clavicle
  • IV Drug Use
  • [F15.2] Other stimulant dependence
  • [F11.2] Opioid dependence
  • Neurological Impairment
  • [S06.0X1] Concussion with loss of consciousness of 30

minutes or less

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Action Plan – Care Coordination/Patient Safety (con’t)

  • Manage Transitions
  • Register and monitor CRISP for patient alerts
  • Contact patients within 48 hours to schedule
  • Document Medication Reconciliation within EHR
  • Choosing Wisely
  • Stay current with recommendations to avoid misuse
  • Leverage Choosing Wisely patient flyers
  • Medicare Wellness Visit
  • Free to patients annually; designed to capture all measures
  • Screening Tools
  • Medicare Patient Questionnaire

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Domain: Preventative Health

  • ACO 14: Influenza Immunization
  • ACO 15: Pneumonia Vaccination Status for Older Adults
  • ACO 16: BMI Screening and F/U Plan
  • ACO 17: Tobacco Use Screening and Cessation

Intervention

  • ACO 18: Screening for Clinical Depression and F/U Plan
  • ACO 19: Colorectal Cancer Screening
  • ACO 20: Breast Cancer Screening
  • ACO 42: Statin Therapy for Prevention and Treatment of

Cardiovascular Disease

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ACO 14: Influenza Immunization

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Numerator Denominator Comments EHR Documentation Patients who received an influenza immunization or who reported previous receipt of an influenza immunization

**Previous Receipt Definition – receipt of the current seasons influenza immunization from another provider OR from the same provider prior to the visit to which the measure is applied (typically, prior vaccination would include influenza given since August 1)

Patients 6 months and older seen for at least two visits or at least one preventative visit during the measurement period between October 1 and March 31 (i.e. For 2017, October 1, 2016 to March 31, 2017)

  • Exclusions – None
  • Exceptions –

documentation of medical reason for not receiving (e.g. allergy); documentation of patient reason for not receiving (e.g. refused); documentation of system reason (e.g. vaccine not available) NG ‐ Orders Module Immunization tab New Order or Historical eCW ‐ Immunization >Add>Select

  • Influenza. If given by

some other provider during flu season, click Vaccination Given in the past “Y”

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ACO 15: Pneumonia Vaccination

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Numerator Denominator Comments EHR Documentation Patients 65 years of age and older who have ever received a pneumococcal vaccination Patients 65 years of age and older with a visit during the measurement year

  • Exclusions – none
  • Exceptions ‐ none

NG ‐ Orders Module Immunization tab New Order or Historical eCW - Immunization‐ Add>Select

  • Pneumococcal. If

given in the past then click “Y” and enter the past date

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ACO 16: BMI Screening and F/U Plan

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Numerator Denominator Comments EHR Documentation Patients with a documented BMI during the visit or during the previous 6 months, AND when the BMI is outside of normal, a follow‐up plan is documented.

** Normal Parameters

  • Age 65 and older BMI

> 23 and <30 kg/m2

  • Age 18 – 64 BMI >18.5

and < 25 kg/m2 **Follow‐up Plan – includes education; referral to RD, PT, OT, PCP; diet; exercise; or pharmacological

Patients 18 years of age and older with at least one visit during the measurement period

  • Exclusions –

pregnancy, palliative care, emergent medical situation, patient refuses

  • Exceptions – none

NG ‐ Intake  Vitals panel Navigation Pane  ACO  Health Promotion Plan Health Promotion Plan PanelBMI Plan eCW ‐ Capture BMI in Vital section. If BMI is Outside normal parameters, document a follow up in: Social Hx> Counselling> BMI Follow‐Up Plan

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ACO 17: Tobacco Screening and Intervention

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Numerator Denominator Comments EHR Documentation Patients who were screened for tobacco use at least once within 24 months AND who received tobacco cessation intervention if identified as a tobacco user.

**Tobacco Use – Includes any type of tobacco **Cessation Intervention – Includes brief counseling ( 3 minutes or less) and/or pharmacotherapy

Patients 18 years and

  • lder seen for at least

two visits or at least

  • ne preventative visit

during the measurement period

  • Exclusions – none
  • Exceptions –

documentation of medical reason (e.g. limited life expectancy) NG ‐ Tobacco use: Histories TabSocial HistoryTobacco Tobacco Use Panel (or Screening Summary Tobacco Usage Tobacco Use Panel) eCW ‐ Use “Tobacco Control” Smart Form to identify if Patient is a Tobacco User. If yes, perform Cessation counseling: Social Hx> Counselling> Smoking Education

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ACO 18: Depression Screening and F/U Plan

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Numerator Denominator Comments EHR Documentation Patients screened for depression on the date of the visit using an age appropriate standardized tool AND if positive, a follow‐up plan is documented on the same date.

**Follow‐up plan must include

  • ne or more of the following:

additional evaluation for depression, suicide risk assessment, referral to a practitioner who is qualified to diagnose and treat depression, pharmacological interventions,

  • ther interventions

Patients aged 12 years and older before the beginning

  • f the measurement

year with at least one visit during the measurement year.

  • Exclusions –

Patients with an active diagnosis for Depression or Bi‐polar Disorder

  • Exceptions –

Patient refuses; emergent medical situation; functional capacity

  • r motivation to

improve may impact accuracy (e.g. court appointed cases or cases of delirium)

NG ‐ Screening: Navigation Pane  ACO  PHQ2PHQ9 Follow‐up plan: Navigation Pane  ACO  Health Promotion Plan Depression Plan Diagnosis + Follow up plan eCW ‐ Perform Depression screening using PHQ2 and / or PHQ9 Smart Forms. If patient is Positive, then document Follow Up plan: Social History>Counselling>Foll

  • w Up for Depression
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ACO 19: Colorectal Screening

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Numerator Denominator Comments EHR Documentation Patients with one or more screenings for colorectal cancer

  • Fecal occult blood test

(FOBT) during the measurement period

  • Flexible sigmoidoscopy

during the measurement period or 4 years prior

  • Colonoscopy during the

measurement period or 9 years prior

  • FIT‐DNA screening (e.g.

ColoGuard) during the measurement year or 2 years prior

  • CT Colonography (i.e.

virtual colonoscopy during the measurement year or 4 years prior

Patients 50 – 75 years of age with a visit during the measurement period

  • Exclusions –

Patients with a diagnosis or total colectomy or colorectal cancer

  • Exceptions ‐

none NG ‐ Care GuidelinesHealth Maintenance Clinical Guidelines PanelClinical Guidelines updateLast addressed date eCW ‐ Treatment>DI> Order Colonoscopy, or a Flexible Sigmoidoscopy: Once the report is received, check the box “received”

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ACO 20: Breast Cancer Screening

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Numerator Denominator Comments EHR Documentation Women 50 ‐ 75 years

  • f age who had a

mammogram to screen for breast cancer within 27 months prior to the end of the measurement period (i.e. October 1, 2015 ‐ December 31, 2017) Women 50 – 75 years

  • f age with a visit

during the measurement year

  • Exclusions –

bilateral mastectomy or evidence of two unilateral mastectomies

  • Exceptions ‐

none NG ‐ Care GuidelinesHealth MaintenanceClinical Guidelines PanelClinical Guidelines updateLast addressed date eCW ‐ Treatment>DI> Oder Mammogram: Once the report is received, check the box “received”

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ACO 42: Statin Therapy for Prevention and Tx of CVD

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Numerator Denominator Comments EHR Documentation Patients who are statin therapy users during the measurement period

  • r who receive an
  • rder (prescription)

to receive statin therapy at any point during the measurement year Three Criteria: Patients aged >21 years with a DX of ASCVD; OR Patients aged >21 years who ever had a LDL‐C >190 mg/dL; OR Patients aged 40‐75 years with Type 1 or 2 diabetes and with an LDL‐C of 70‐189 md/dL recorded during the measurement year or 2 years prior.

  • Exclusions – none
  • Exceptions –

Patients with adverse effect, allergy, or intolerance to statins; palliative care; active liver disease; ESRD Medication module Problem module

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Action Plan – Preventative Health

  • Monitor performance via EHR reports or FIHN reports
  • Patient Registries
  • Patient campaigns
  • Preventative Health
  • Medicare Wellness Visit
  • Free to patients annually; designed to capture all measures
  • Screening Tools
  • Medicare Patient Questionnaire
  • Access ImmuNet to document immunizations provided

elsewhere.

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Medicare Screening Questionnaire

  • Use in place of the Annual Wellness Exam
  • Have patient fill out the form in the Waiting Room
  • Consider allowing your nurse / MA automatically order

any test that needs to get done (standing order sets)

  • Review by MD, then gets scanned into chart (e.g. Chart

Documents)

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Domain: At‐Risk Populations

  • ACO 40: Depression Remission at 12 Months
  • ACO 27 & 41: Diabetes Composite
  • HbA1C Poor Control
  • Eye Exam
  • ACO 28: Controlling High Blood Pressure
  • ACO 30: Ischemic Vascular Disease Use of Aspirin or

Another Antithrombotic

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ACO 40: Depression Remission at 12 months

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Numerator Denominator Comments EHR Documentation Patients who achieved remission at twelve months as demonstrated by a twelve months (+/‐ 30 days) PHQ‐9 score less than 5. Patients 18 years and

  • lder with a diagnosis
  • f major depression
  • r dysthymia and an

initial PHQ‐9 score >9 during an outpatient encounter.

  • Exclusions –

hospice or palliative care, permanent nursing home residents, diagnosis of bipolar or personality disorder NG ‐ Problems ModuleProblem Status Screening: Navigation Pane  ACO  PHQ9 eCW ‐ Smart Form‐ PHQ 9‐ Score less than 5

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ACO 27: Diabetes Composite – HbA1c Poor Control

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Numerator Denominator Comments EHR Documentation Patients whose most recent HbA1c level (performed during the measurement period) is >9.0% or not reported Patients 18 – 75 years

  • f age with diabetes

with a visit during the measurement period

  • Exclusions – none
  • Exceptions – none
  • Other Comment ‐

BOTH ACO 27 & 41 MUST be met to get credit for these measures “all or nothing” NG ‐ Order Module Order SummaryLabs New Order eCW ‐ Order a Hemoglobin A1C and result it: Note: For HgbA1c, value needs to be entered and “received” box needs to be checked to get the credit. This is if Result doesn’t come through interface.

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ACO 41: Diabetes Composite – Eye Exam

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Numerator Denominator Comments EHR Documentation Patients with one of the following eye screenings: a retinal

  • r dilated eye exam

in the measurement period, or a negative retinal exam (no evidence of retinopathy) in the year prior to the measurement period. Patients 18 – 75 years

  • f age with diabetes

with a visit during the measurement period

  • Exclusions – None
  • Exceptions – None
  • Other Comments:

eye exam must be performed by an

  • phthalmologist
  • r optometrist
  • Other Comment ‐

BOTH ACO 27 & 41 MUST be met to get credit for these measures “all or nothing” NG ‐ Navigation Pane  ACO  Care Guideline Clinical Guidelines panel Clinical Guideline Update eCW – Examination>ophthal mology>ophthalmolo gy>diabetic eye exam>diabetic retinopathy screening

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SLIDE 48

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Eye Exam Referral & Fax Form

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ACO 28: Controlling High Blood Pressure

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Numerator Denominator Comments EHR Documentation Patients whose blood pressure at the most recent visit is adequately controlled during the measurement period

**Adequately controlled – SBP <140 mmHg and DBP <90 mmHg

Patients 18 – 85 years

  • f age who had a

diagnosis of essential hypertension within the first 6 months of the measurement period or any time prior to the measurement period

  • Exclusion – ESRD,

dialysis or renal transplant before

  • r during the

measurement period, and pregnancy

  • Exceptions ‐ none

NG ‐ Intake Vital signs eCW ‐ Capture BP in the Vitals section

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ACO 30: IVD Use of ASA or Another Antithrombotic

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Numerator Denominator Comments EHR Documentation Patients who have documentation of use

  • f aspirin or another

antithrombotic therapy during the measurement year Patients 18 years of age and older with a visit during the measurement year, and an active dx of ischemic vascular disease (IVD) or who were d/c’d alive for acute myocardial infarctions (AMI), coronary artery bypass graft (CABG)

  • r percutaneous

coronary interventions (PCI) in the past 12 months prior to the measurement year

  • Exclusions – none
  • Exceptions ‐ none

NG ‐ Medication module Problem module eCW ‐ Document the use of Aspirin or Antithrombotic in the current medications list

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Action Plan – At Risk Populations

  • Monitor Performance
  • NextGen Practices and eCW practices will receive quarterly

feedback reports from FIHN

  • Others – discuss with vendor possible EHR reports

available, or other internal reports

  • Patient campaigns
  • Chronic Disease Management
  • Screening Tools
  • PHQ2, PHQ 9, Diabetes Eye Exam Referral Form
  • Manage Patients “not seen in 12 months”
  • Patient Registries
  • Lists of the patients (e.g. CAD, Diabetes, HTN, CHF,

Depression)

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Action Plan – At Risk Populations (con’t)

  • Care Pathways
  • Currently 10 developed
  • End of Life Care
  • Advanced Directives
  • Palliative Care Pathway
  • Hospice Referrals
  • Code to the highest specificity to ensure accurate patient

risk level

  • FIHN Care Management Referrals

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SLIDE 53

Medicare Shared Savings Program 2016 Quality Measure Performance Status

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2016 Low Performance (Discrete Fields) As of 12/31/2016 from NextGen and eClinicalWorks (PCPs)

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Measure NextGen eClinicalWorks

Falls: Screening for Future Fall Risk (min goal= 25.26%) P 60% 61% Breast Cancer Screening (min goal= 30%) R 51% 15% Colorectal Cancer Screening (min goal = 30%) R 41% 6% Heart Failure: Beta‐Blocker Therapy for Left Ventricular Systolic Dysfunction (LVSD) *Need HF Dx AND LVEF<40%/systolic dysfunction recorded to avoid skips R 366 Not Counted *LVEF not recorded or >40% 113 Not Counted *LVEF not recorded or >40% Depression Remission at 12 months (min goal not yet set) R 6% 0% Diabetes Composite Measure (HbA1C >9% / Retinal Exam) (min goal= 27.81%) P 30% / 11.6% 63% / 6% *only X’Cel recording retinal exam in structured data field

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SLIDE 55

2016 Performance on FIHN Measures of Primary Focus: *Medicare Population As of 12/31/2016 using Discrete

Fields from eCW and NextGen

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Practice Fall Risk Screening Depression Screening Influenza Immunization Pneumococcal Immunization Diabetes Composite (HbA1c<=9/Retinal Exam Sajjad Aziz, MD 44.8% 46.9% 70.0% 73.9% 29.5% / 0.0% Syed Haque, MD 70.2% 82.5% 44.2% 74.6% 39.7% / 0.0% Primary Medical Services, PC, Dr. Zaidi 56.4% 55.1% 44.0% 58.2% 66.9% / 0.0% X’Cel Primary Care 77.1% 0.0% 44.7% 74.1% 7.6% / 19.1% MHP Internal Medicine Associates 80.5% 62.3% 52.0% 67.4% 74.5% / 17.4% Middletown Valley Family Medicine 66.5% 47.6% 55.0% 86.6% 74.0% / 32.7% Parkview Medical Group 48.1% 24.7% 24.0% 72.0% 67.4% / 6.2% Sibte Kazmi, MD LLC 52.1% 8.9% 26.3% 32.4% 70.1% / 6.6% Union Bridge Family Practice 78.9% 59.9% 37.1% 83.7% 73.5% / 6.1%

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SLIDE 56

2017 PCP POD Meetings

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April 6, 2017 July 6, 2017 October 5, 2017 6:00 p.m. – 8:00 p.m. Crestwood