Playing the Game in a Professional Services Firm Chris Hutchinson, - - PowerPoint PPT Presentation

playing the game in a professional services firm
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Playing the Game in a Professional Services Firm Chris Hutchinson, - - PowerPoint PPT Presentation

Playing the Game in a Professional Services Firm Chris Hutchinson, CEO Kathy Steel, CEO Reed MacNaughton, Director of Trebuchet Group Red Caffeine Business Operations Fort Collins, CO Lombard, IL Cocozza New


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Playing the Game in a Professional Services Firm

Chris ¡Hutchinson, ¡CEO Trebuchet ¡Group Fort ¡Collins, ¡CO Kathy ¡Steel, ¡CEO Red ¡Caffeine Lombard, ¡IL Reed ¡MacNaughton, ¡Director ¡of ¡ Business ¡Operations Cocozza New ¡York, ¡NY

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Business Challenge

Knew the company was profitable. Did not know individual project profitability. Did not know winners from losers - all averaged out to be ‘ok’.

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Individual Job Forecasting

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Business Challenge

Struggling with individual production contributors understanding individual impact

  • n the revenue goal per month

Individual producers were not always focused on the right priorities, hitting billable projects and shipping (project completion) against deadlines

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Resource

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Accountability Score Card

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Business Challenge

We had an effective and predictable roadmap, then a global crisis hit. How can we plan and work together toward a future we can’t predict?

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Scenario Planning

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Examples of Huddles

Matching objectives to activity. Measuring what matters.

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