Predicting Acceptance of Novel Technology from Social Network Data - - PowerPoint PPT Presentation

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Predicting Acceptance of Novel Technology from Social Network Data - - PowerPoint PPT Presentation

Predicting Acceptance of Novel Technology from Social Network Data Andr Calero Valdez Martina Ziefle Human-Computer Interaction Center, RWTH-Aachen University The unprepared transformation Industrie 4.0 and SMEs A large amount of SMEs


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SLIDE 1

Predicting Acceptance of Novel Technology from Social Network Data

André Calero Valdez

Martina Ziefle

Human-Computer Interaction Center, RWTH-Aachen University

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SLIDE 2

The unprepared transformation Industrie 4.0 and SMEs

  • A large amount of SMEs are

are not making progress

  • Where to start?
  • Technology infrastructure
  • Cybersecurity
  • Required Capabilities
  • Lack of Talents
  • Technological and social

resources

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SLIDE 3

The Industrie 4.0 worker and engineer A complex set of attributes

  • Attitude towards digitization
  • High level of skills with IT
  • in cybersecurity
  • in network and decentralized

thinking

  • in technology frameworks and

dynamics

  • Etiquette of ICT
  • Culture of digitization
  • Acceptance of novel technology

What drives acceptance? How can we predict acceptance?

Photo Credit: Alamy

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Technology Acceptance Research Theories and models since the 60s

  • Technology Acceptance Model - TAM (1-3)
  • Unified Theory of acceptance and use of Technology - UTAUT (1-2)
  • Theory of reasoned action, theory of planned behavior
  • Theory of Diffusion of Innovations (Rogers 1962)
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UTAUT vs. Diffusion of Innovations (DOI) Static vs. dynamic model

UTAUT Focus on individual acceptance DOI Focus on societal acceptance

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Bring both models together for prediction Static traits vs. context dependent perceptions

  • Some characteristics are relatively stable, others change with context
  • Static traits can be measured once
  • Context dependent perceptions need constant reevaluation
  • Social Influence changes most drastically with context
  • ”People that are important to me, also use the software/tool/etc.”
  • Social structure of an organization can be inferred from proxy data
  • Shared projects, shared offices, shared authorship
  • Experiment:
  • Can we measure static traits once and predict behavior using simulated context

dependent perceptions from proxy data?

  • Can we predict whether people use a software from common co-authorships?
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Agent-based modelling Modelling user behavior individually

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Batch-Simulation 161,051 Randomized local start conditions

True mean of sample +1 standard deviation −1 standard deviation

2500 5000 7500 10000 1 2 3 4 5 6

Predicted behavioral intention Frequency Histogram of mean behavioral intention of all runs (n=161,051)

Average simulated mean is lower than true mean

Data is based on full range of path−coefficients [0;1]

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True model parameters help Integrating model parameters from previous research

M +1 SD −1 SD

20 40 60 80 1 2 3 4 5 6

Predicted behavioral intention Frequency Histogram of mean behavioral intention (n=539)

True coefficients match better

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Using larger scale artificial data Prediction of 500 employee company

25 50 75 100 25 50 75 100

Density of network Percentage of people reaching a BI > 3.5

Effect of Network Density on Diffusion

Network size=500 Simulations = 91000

No ground truth

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Discussion Agent-based modelling as a means to predict acceptance

  • Agent-based models help with individual differences in prediction
  • Allow identification of gate-keepers for acceptance
  • Data proxies can differ in quality w.r.t. true social relations
  • Storing personal data has strong regulations (GDPR)
  • Ethical and legal considerations
  • Digital Human Modelling of individuals
  • Anonymization of data
  • Loss of competitiveness if ignored
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Thank you for your attention Predicting Acceptance of Novel Technology from Social Network Data

  • Technology Acceptance models suffer from

static limitations

  • Agent-based models can combine static and

dynamic aspects

  • Prediction quality is high

M +1 SD −1 SD

20 40 60 80 1 2 3 4 5 6

Predicted behavioral intention Frequency Histogram of mean behavioral intention (n=539)

True coefficients match better

  • Dr. André Calero Valdez

RWTH Aachen University calero-valdez@comm.rwth-aachen.de