Presentation to Executive 17 August 2004 Department of Regeneration - - PowerPoint PPT Presentation

Presentation to Executive 17 August 2004

Department of Regeneration and Environment Key PIs

DRE - Recycling & CA Site BVPI 82a - Total tonnage of household waste arisings - %age recycled (cumulative)

8.08% 7.91% 1.96% 1.81% 4.06% 8.34% 5.77% 2.92% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 end Dec 2004

Redbridge Havering Newham Barking & Dagenham Government Target Top 25% - London Top 25% - National Position Last Year

☺

CPA

GOOD BAD

DRE - Recycling & CA Site BVPI 82b - Total tonnage of household waste arisings - percentage composted (cumulative)

5.61% 0.74% 0.90% 4.93% 0.46% 5.48% 0.29% 0.43% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 00/01 01/02 02/03 03/04 Apr May Qtr 1 Qtr 2 Qtr 3 04/05

Redbridge Havering Barking & Dagenham Top 25% - London Top 25% - National Position Last Year

GOOD BAD

☺

CPA

Newham have not been reporting any figures for composting.

DRE - Fleet & Waste Management BV84 - kg of household waste collected per head (cumulative)

150.49 53 154 102 542 671 620

100 200 300 400 500 600 700 800 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Local Target Top 25% - London Top 25% - National Position Last Year GOOD BAD

• CPA

DRE - Planning & Building Control BV106 - Percentage of new homes built on previously developed land

100% 100% 100% 100% 100%

100%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05

Redbridge Havering Newham Barking & Dagenham Target 02/03 Top 25% - National Top 25% - London Position Last Year

GOOD BAD

☺

DRE - Planning & Building Control BV109a - The percentage of applications determined in line with the Government's new development control targets to determine: 60%

• f major applications in 13 weeks (cumulative)

42% 78% 75.0% 0.00% 54.55% 54.55% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham

• Govt. Target

Top 25% - London Top 25% - National Position Last Year GOOD BAD

☺

CPA

There were no cases in April 04.

DRE - Planning & Building Control BV109b - The percentage of applications determined in line with the Government's new development control targets to determine: 65% of minor applications in 8 weeks (cumulative) 25.0% 80.70% 77.80% 62.50% 43.27% 52.85% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham

• Govt. Target

Top 25% - London Top 25% - National Position Last Year GOOD BAD

☺

CPA

DRE - Planning & Building Control BV109c - The percentage of applications determined in line with the Government's new development control targets to determine: 80% of other applications in 8 weeks (cumulative)

59.70% 98.31% 97.70% 94.10% 68.76% 76.53% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham

• Govt. Target

Top 25% - London Top 25% - National Position Last Year GOOD BAD

☺

CPA

DRE - Street Scene BV178 - Percentage of total length of footpaths and other rights

• f way that were easy to use by members of the public

93% 93% 98.33% 100% 100% 98.33%

98.33%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 99/00 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position Last Year GOOD BAD

PSA Targets

PSA Target 9 (1) - Percentage of abandoned vehicles removed within 5 working days of the report to the Council

70.25% 61.79% 48.00% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target

GOOD BAD

PSA

☺

PSA Target 9 (2) - Number of unlicensed vehicles for which revenue is recovered by DVLA as a result of action by Barking & Dagenham Council

730 1272 1126 200 400 600 800 1000 1200 1400 1600 1800 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target

GOOD BAD

PSA

☺

PSA Target 12 (1) - Improving the natural environment Number of hectares of woodland cover in the Borough

5.65 5.65 5.65 1 2 3 4 5 6 7 8 9 10 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target

GOOD BAD

PSA

☺

PSA Target 12 (2) - Improving the natural environment Number of parks achieving the National Green Flag Park Standard

2 2 1 1 2 3 4 5 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target GOOD BAD

PSA

PSA Target 12 (3) - Improving the natural environment Number of hectares of Local Nature Reserves designated by English Nature

126 126 48 50 100 150 200 250 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target GOOD BAD

PSA

☺

PSA Target 12 (4) - Increasing awareness & use of the natural environment - Number of pupils completing a study course at the Millennium Centre

694 2425 2310 1000 2000 3000 4000 5000 6000 7000 8000 9000 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target GOOD BAD

PSA

PSA Target 12 (5) - Increasing awareness & use of the natural environment - Number of pupils completing an educational course in Parks and Green Spaces

193 193 100 200 300 400 500 600 700 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target GOOD BAD

PSA

☺

PSA Target 12 (6) - Increasing awareness & use of the natural environment - Number of participants in Healthy Lifestyle programmes and practical environmental projects in parks

730 2,464 903 1000 2000 3000 4000 5000 6000 02/03 03/04 Quarter 1 Quarter 2 Quarter 3 04/05 05/06

Barking & Dagenham PSA Target GOOD BAD

PSA

☺

Department of Education, Arts & Libraries Key PIs

DEAL - Lifelong Learning and Inclusion BV 43a - Percentage of statements prepared within 18 weeks excluding those involving other agencies (cumulative)

100%

100% 86% 67% 95% 100% 100% 100% 36%

0% 20% 40% 60% 80% 100% 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position Last Year

☺

GOOD BAD

High Risk

DEAL - Lifelong Learning and Inclusion BV 43b - Percentage of statements prepared within 18 weeks including those involving other agencies (cumulative)

95% 38% 39% 63% 78.62% 100% 93% 15% 85% 0% 20% 40% 60% 80% 100% 99/00 01/02 03/04 May Qtr 2 04/05

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position Last Year

GOOD BAD

High Risk

☺

DEAL - Lifelong Learning and Inclusion BV 44 - Number of pupils permanently excluded during the year from all schools maintained by the local education authority per 1,000 pupils at all maintained schools (cumulative)

0.42 0.23 1.24 1.05 0.74 0.79 0.98 0.10 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Target National Average Top 25% - London Top 25% - National

• BAD

GOOD

DEAL - Lifelong Learning and Inclusion BV 159a - The Percentage of Permanently Excluded Pupils Provided with Alternative Tuition of 5 hours or less

34.7% 0.0% 17.3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National BAD GOOD

DEAL - Lifelong Learning and Inclusion BV 159b - The Percentage of Permanently Excluded Pupils Provided with Alternative Tuition of 6 - 12 hours

40.0% 7.0% 9.3%

0% 10% 20% 30% 40% 50% 60%

02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National BAD GOOD

DEAL - Lifelong Learning and Inclusion BV 159c - The Percentage of Permanently Excluded Pupils Provided with Alternative Tuition of 13 - 19 hours

1.3% 25.0% 20.0%

0% 10% 20% 30% 40% 50% 60%

02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National BAD GOOD

DEAL - Lifelong Learning and Inclusion BV 159d - The Percentage of Permanently Excluded Pupils Provided with Alternative Tuition of 20 hours or more

41.3% 68% 36% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National GOOD BAD

DEAL - Literacy and Cultural Services BV 170a - Number of visits to/usage(s) of museums per 1,000 population (cumulative)

86 60 30 353 205 189 173 245 73 100 200 300 400 500 600 700 800 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Newham Barking and Dagenham Target Top 25% - London Top 25% - National Position last year

GOOD BAD

☺

Havering do not have any museums

DEAL - Literacy and Cultural Services BV 170b - Number of visits to/usage(s) of museums per 1,000 population that were in person (cumulative)

38 12 25 138 125 162 166 129 36 100 200 300 400 500 600 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 Redbridge Newham Barking and Dagenham Target Top 25% - London Top 25% - National Position last year GOOD BAD

☺

Havering do not have any museums

DEAL - Literacy and Cultural Services BV 170c - Number of pupils visiting museums and galleries in organised school groups (cumulative)

493 539 312 30 1802 888 654 2271

500 1000 1500 2000 2500 3000 3500 4000 4500 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Newham Barking and Dagenham Target Position last year National figures not available GOOD BAD

☺

Havering do not have any museums

PSA Targets

PSA Target 6 (i) [BVPI 46] - Percentage of half days missed due to total absence in primary schools

5.9% 5.9% 6.74% 7.0% 7.4% 5.9% 0% 2% 4% 6% 8% 10% 12%

Summer 2001 (01/02) Summer 2002 (02/03) Summer 2003 (03/04) Spring 2 Summer 1 Qtr 1 Summer 2004 (04/05) Summer 2005 (05/06) Summer 2006 (06/07)

Redbridge Havering Newham Barking and Dagenham PSA Target National figure Target without PSA Top 25% - London Top 25% National

BAD GOOD

PSA

PSA Target 6 (ii) - Percentage of half days missed due to unauthorised absence in primary schools 1.3% 1.3% 1.4% 1.5% 1.4% 1.2% 0.0% 0.5% 1.0% 1.5% 2.0%

Summer 2001 (01/02) Summer 2002 (02/03) Summer 2003 (03/04) Spring 2 Summer 1 Qtr 1 Summer 2004 (04/05) Summer 2005 (05/06) Summer 2006 (06/07)

Redbridge Havering Newham Barking and Dagenham PSA Target Target without PSA Top 25% London Top 25% National

PSA

• BAD

GOOD

PSA Target 6 (iii) [BVPI 45] - Percentage of half days missed due to total absence in secondary schools

8.7% 9.01% 10.7% 10.4% 9.44% 8.7%

0% 2% 4% 6% 8% 10% 12%

Summer 2001 (01/02) Summer 2002 (02/03) Summer 2003 (03/04) Spring 2 Summer 1 Qtr 1 Summer 2004 (04/05) Summer 2005 (05/06) Summer 2006 (06/07)

Redbridge Havering Newham Barking and Dagenham PSA Target National figure Target without PSA Top 25% National Top 25% - London

PSA

☺

BAD GOOD

PSA Target 6 (iv) - Percentage of half days missed due to unauthorised absence in secondary schools 2.43% 2.43% 1.9% 2.0% 1.9% 2.6% 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0%

Summer 2001 (01/02) Summer 2002 (02/03) Summer 2003 (03/04) Spring 2 Summer 1 Qtr 1 Summer 2004 (04/05) Summer 2005 (05/06) Summer 2006 (06/07) Redbridge Havering Newham Barking and Dagenham PSA Target Target without PSA Top 25% National Top 25% London

PSA

• BAD

GOOD

Department of Housing & Health Key PIs

HOUSING & HEALTH - Housing Strategy BV 62 - Proportion of unfit private sector dwellings made fit or demolished as a direct result of action by the authority (cumulative)

0.15% 2.31% 2.56% 1.64% 1.34%

0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 00/01 01/02 02/03 03/04 Qtr1 Qtr2

Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National GOOD BAD

CPA

HOUSING & HEALTH - Housing Strategy BV 64 - The number of private sector vacant dwellings that are returned into occupation or demolished during 2002/03 as a direct result of action by the local authority (cumulative) 16 61 20 50 100 150 200 250 300 350 400 02/03 03/04 Qtr1 Qtr2 Qtr3 04/05 05/06 Redbridge Havering Newham Barking & Dagenham Local Target Top 25% - London Top 25% - National Position Last Year

GOOD BAD

☺

GOOD BAD

HOUSING & HEALTH - Housing Landlord Services BV 183(a) - Average length of stay in bed and breakfast accommodation (weeks)

4.1 5.1 4.1 3.7 6.9 5.15 5 10 15 20 25 30 35 40 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National P iti L t Y

☺

CPA

Redbridge - 0.

HOUSING & HEALTH - Housing Landlord Services BV 183(b) - Average length of stay in hostel accommodation (weeks)

5.2 5.0 3.5 3.3 5.4 4.84 50 100 150 200 250 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07 Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year

☺

GOOD BAD

CPA

Redbridge now 0.

HOUSING & HEALTH - Council House Maintenance & Improvement BV 185 [AC-D2] - The percentage of repair appointments made and kept by the authority

36.4% 88% 93% 85% 31.5% 94% 90% 87.9% 92% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position Last Year GOOD BAD

• CPA

Havering do not make appointments.

• HOUSING & HEALTH - Housing Needs & Advice

PSA Target 10 - Average time taken to relet dwellings available for letting or awaiting minor repairs (calendar days) [cumulative]

60.3 49.0 42.0 70.7 74.2 60.9 46.6 47.0 47.0

10 20 30 40 50 60 70 80 90 100

97/98 99/00 01/02 03/04 May 04/05

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target

PSA

BAD GOOD

HOUSING & HEALTH - Allocations Average relet times in calendar days - YTD performance

20 40 60 80 100

HAE 46 49 52 57 Abb Gasg Tham 42 50 40 43 Wellgate 84 50 58 59 ELM 51 50 49 44 Bec Pars Val 40 18 45 37 Dagenham Gateway 38 51 44 48 Overall 47 47 47 49 Target 42 30 30 30 30 30 30 30 30 30 30 30 30 03/04 apr may jun jul aug sep

• ct

nov dec jan feb mar

Department of Social Services Key PIs

SOCIAL SERVICES - Children & Families Services BV 163 [PAF C23] - Adoptions of children looked after (cumulative)

1.31% 2.21% 6.5% 3% 4% 3% 4% 1% 0% 5% 10% 15% 20% 25% 30% 98/99 99/00 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06

PAF Good Performance Redbridge Havering Newham Barking and Dagenham Target England Outer London Position Last Year

.

High Risk

SOCIAL SERVICES - Adults & Older People's Services BV 52 [PAF B12] - Cost of intensive social care for adults and older people

£352 £370 £467 £503 £523 £525 £525 £523 £0 £100 £200 £300 £400 £500 £600 98/99 99/00 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06

PAF Good Performance Redbridge Havering Newham Barking and Dagenham Local Target Top 25% - London Top 25% - National Position Last Year

SOCIAL SERVICES - Children & Families Services BV 51 [PAF B8] - Cost of services for children looked after

£406 £479 £545 £697 £706 £706 £506 £506 £519

£0 £100 £200 £300 £400 £500 £600 £700 £800 £900 £1,000 97/98 98/99 99/00 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06 PAF Good Performance Redbridge Havering Newham Barking and Dagenham Target Top 25% London Top 25% National Position Last Year

• SOCIAL SERVICES - Childre n & Familie s Servic e s

BV 161 [P AF A4] - Emplo yment, Educ atio n and training fo r care le ave rs [jo int wo rking] 38.0% 66.6% 69.4% 30% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06

P AF Go o d P e rf o rm a n c e Re d b rid g e Ha v e rin g Ne wh a m Lo c a l Ta rg e t To p 2 5 % - Ou t e r Lo n d o n To p 2 5 % - En g la n d B a rk in g a n d Da g e n h a m P o s it io n La s t Ye a r

• SOCIAL SERVICES - Children & Families Services

BV 49 [PAF A1] - Stability of placements of children looked after (cumulative) 0.57% 0.27% 2.1% 1.08% 15.0% 13.7% 15.5% 9.0% 0% 5% 10% 15% 20% 25% 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

PAF Good Performance Redbridge Havering Newham Barking and Dagenham Local Target Top 25% - London Top 25% - National Position Last Year

• SOCIAL SERVICES - Older People's Services

BV 54 [PAF C32] - Older people helped to live at home per 1,000 population aged 65 or over (cumulative) 81.3 87.03 88.1 60 184 213 71 60 81.3 63 142 50 100 150 200 250 300 350 97/98 98/99 99/00 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr3 04/05 05/06

PAF Good Performance Redbridge Havering Newham Barking and Dagenham Target Top 25% - Outer London Top 25% - England Position Last Year

• SOCIAL SERVICES - Adult & Older Peoples Services

BV56 [PAF D54] - Percentage of items of equipment delivered within 7 working days (cumulative)

91% 88% 90% 88% 88% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

PAF good performance Redbridge Havering Newham Barking and Dagenham National Target Position Last Year As this definition has changed - There is no up to date data for England or outer London Targets on the new definition - This will be available in October 2004.

High Risk

• SOCIAL SERVICES - Adult & Older Peoples Services

BV58 [PAF D39] - Percentage of people receiving a statement of their needs and how they will be met (aged 65 or over) (cumulative)

82% 91% 91% 94% 94% 70% 91% 94% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

PAF good performance Redbridge Havering Newham Barking and Dagenham Target Outer London England Position Last Year

High Risk

• SOCIAL SERVICES - Children & Families Services

BV 162 [PAF C20] - Reviews of child protection cases (cumulative) 100% 97% 98% 95% 95% 100% 100% 89.8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 00/01 01/02 02/03 03/04 Apr May Qtr 1 Qtr 2 Qtr 3 04/05 05/06

PAF Good Performance Redbridge Havering Newham Barking and Dagenham Local Target Outer London England Position Last Year

PSA Targets

PSA Target 1 - The number of children leaving care aged 16 or over achieving 5 or more passes at GCSE grades A* to C, or GNVQ equivalent (cumulative over the three years)

2 2 1

1

2 4 6 8 10 12 14 16 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Barking and Dagenham PSA Target GOOD BAD

PSA

PSA Target 7(i) - The number of children aged 10 or over who had been looked after continuously for at least 12 months, who were given a final warning / caution or convicted during the year for an

• ffence committed whilst they were looked after

8 9 8

14

2 4 6 8 10 12 14 16 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Barking and Dagenham PSA Target BAD GOOD

PSA

PSA Target 7(ii) - The average of the %'s of children looked after at 30 Sept. who had been looked after continuously for at least 12 months, had their teeth checked by a dentist, had an annual health assessment during the previous 12 months (cumulative)

68% 85.5% 89% 45% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06

Barking and Dagenham PSA Target

GOOD BAD

PSA

☺

PSA Target 11 - The rate of re-offending of young offenders aged 10 to 17, as measured by data specified by the Youth Justice Board and collected by the Youth Offending Team (cumulative)

15.85% 34% 32% 0% 5% 10% 15% 20% 25% 30% 35% 40% Dec-02 Dec-03 Qtr 1 Qtr 2 Qtr 3 Dec-04 Dec-05

Barking and Dagenham PSA Target

BAD GOOD

PSA

Finance Key PIs

FINANCE - Business Services BV 8 - The percentage of invoices for commercial goods and services which were paid by the authority within 30 days of such invoices being received by the authority - time is calculated in calendar days (cumulative) 89.13% 93.85% 93.3% 88.16% 88.14% 83.00% 93.08% 93% 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking and Dagenham

• Gov. Target

Top 25% - London Top 25% - National Position last year

☺

CPA

GOOD BAD

BV 8 – Breakdown by Departments

100% 100% 100% 100% 100% 100% 100% 100% 0.8 0.0 0.9 2.8 0.6 1.6 1.1 0.4 > 90 DAYS 1.1 0.0 1.4 4.3 0.6 1.4 1.4 0.5 61-90 DAYS 5.1 0.0 7.4 14.6 4.4 9.5 6.9 1.2 31-60 DAYS 93.0 100.0 90.3 78.3 94.5 87.5 90.6 97.9 0-30 DAYS % % % % % % % % TOTAL AUTOMATED SOCI AL SERVI CES REGENERATI ON & ENVI RONMENT HOUSI NG & HEALTH EDUCATI ON, ARTS & LI BRARI ES CORPORATE STRATEGY FI NANCE 2003/ 04

DEPARTMENTAL I NVOI CE PAYMENT PERFORMANCE APRI L 2004 TO JUNE 2004

BV 8 – Breakdown by Departments Additional analysis of those invoices paid in 31 to 60 days

3588 919 1245 54 1079 141 150 505 126 174 3 143 21 38 51-60 DAYS 971 223 378 19 261 50 40 41-50 DAYS 2110 570 693 32 675 70 72 31-40 DAYS TOTAL AUTOMATED SOCI AL SERVI CES REGENERATI ON & ENVI RONMENT HOUSI NG & HEALTH EDUCATI ON, ARTS & LI BRARI ES CORPORATE STRATEGY FI NANC E 2004/ 05

DEPARTMENTAL I NVOI CE PAYMENT PERFORMANCE APRI L 2004 TO JUNE 2004

Note that these figures relate to invoice numbers, as it is felt that this will assist TMT and Members in understanding the volume of transactions that are in the first category beyond the 30 day payment target. By getting this number paid on time will improve our performance to about 97%

FINANCE - Council Tax BV 9 - Percentage of Council Tax collected (cumulative)

92.2% 91.99% 91.8% 7.2% 17.5% 26.7%27.70%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 01/02 02/03 03/04 Apr May Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Target Position Last year

GOOD BAD

• CPA

FINANCE - National Non-Domestic Rates BV 10 - The percentage of business rates which should have been received during the year that were received (cumulative)

98.2% 94.2% 98.4% 31.3% 99.4% 15.0% 22.9% 34.8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Target Position last year

GOOD BAD

☺

CPA

FINANCE - Business Services BV 14 - The percentage of employees retiring early (excluding ill- health retirements) as a percentage of the total work force 0.53% 0.61% 0.05% 0.0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 0.7% 0.8% 0.9% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06 06/07

Redbridge Havering Newham Top 25% - National Top 25% - London Govt Aspirational Target Local Target BAD GOOD

• CPA

Position last year not shown as there was a clean up of the data and the way it was collected at the end of last year.

FINANCE - Business Services BV 15 - The percentage of employees retiring on grounds of ill health as a percentage of the total workforce 0.64% 0.38% 0.14% 0.0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 0.7% 0.8% 0.9% 1.0%

02/03 03/04 Qtr 1 Qtr 2 Qtr 3 Qtr 4 04/05 05/06 06/07

Redbridge Havering Newham Govt Aspirational Target Top 25% - London Top 25% - National Local Target

BAD GOOD

• CPA

Position last year not shown as there was a clean up of the data and the way it was collected at the end of last year.

FINANCE - Rent Accounting & Recovery BV 66a - Local authority rent collection and arrears : proportion of rent collected (cumulative)

94.58% 95.97% 96.10% 96.30% 96.67% 97.30% 97.74% 96.76%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking and Dagenham Local Target Top 25% - London Top 25% - National Position Last Year

GOOD BAD

• CPA

FINANCE - Housing Benefit & Council Tax BV 76(1) - The number of claimants visted per 1,000 case load (cumulative) 24.90 45.20 50.97 240.34 55.44 0.00 100.00 200.00 300.00 400.00 500.00 600.00 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year GOOD BAD

FINANCE - Housing Benefit & Council Tax BV 76(2) - The number of fraud investigators employed per 1000 caseload (cumulative) 0.20 0.20 0.15 0.19 0.18 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year GOOD BAD

FINANCE - Housing Benefit & Council Tax BV 76(3) - The number of fraud investigations, per 1000 caseload (cumulative) 0.75 1.42 1.51 13.55 4.34 10 20 30 40 50 60 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year

GOOD BAD

FINANCE - Housing Benefit & Council Tax BV 76(4) - The number of Prosecutions and sanctions per 1000 caseload (cumulative) 0.05 0.20 0.00 0.30 0.24 0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year

GOOD BAD

FINANCE - Housing & Council Tax Benefit BV 78a - Average time for processing new claims (cumulative) 46.46 39.30 51 52.69 45.76 43.07 53.29 46.33

20 40 60 80 100 120 140 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07 Redbridge Havering Newham Barking & Dagenham Target Top 25% - London Top 25% - National Position Last Year

BAD GOOD

• This indicator has been qualified in

02/03. So have the previous two years data

High Risk

FINANCE - Housing & Council Tax Benefit BV 78b - Average time for processing notifications of changes of circumstances (calendar days) (cumulative)

22.53 31.46 31.17 33.96 32.63 33.43 37.51 22.65

5 10 15 20 25 30 35 40 45 50 00/01 02/03 Apr 04 Qtr 1 Qtr 3 05/06

Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National Position Last Year BAD GOOD

• This indicator has been qualified in 02/03.

So have the previous two years data

FINANCE - Housing & Council Tax Benefit BV 79a - % of cases for which the calculation of the amount of benefit due was correct on the basis of the info available to the determination, for a sample of cases checked post-determination 99.2% 99.0% 99.2% 99.0% 99.4% 98.40% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07 Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Target Position Last Year

GOOD BAD

☺

FINANCE - Housing & Council Tax Benefit BV 79b - Percentage of recoverable overpayments (excluding Council Tax) that were recovered in the year (cumulative) 9.21% 9.97% 17% 35% 39% 22% 24.69% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 99/00 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking and Dagenham Top 25% - London Top 25% - National Local Target Position Last Year

• High Risk

GOOD BAD

Corporate Strategy Key PIs

CORPORATE STRATEGY - OD&ER BVPI 11a - The percentage of top 5% of earners that are women (cumulative)

30.26% 47.95% 38.51% 43.48% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position last year

GOOD BAD

CPA

CORPORATE STRATEGY - OD&ER BVPI 11b - The percentage of top 5% of earners from black and minority ethnic communities (cumulative)

10.44% 6.32% 10.00% 10.67%

0% 5% 10% 15% 20% 25% 30% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position last year GOOD BAD

CPA

☺

CORPORATE STRATEGY - OD&ER CS 19a (BV 12) - The number of working days / shifts lost to sickness absence (days) (cumulative)

9.37 10.88 2.75 3.10 9.21 9.62 2.00 3.42

2 4 6 8 10 12 14 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06

Redbridge Havering Newham Top 25% - National Top 25% - London Local Target Barking and Dagenham Position last year

BAD GOOD

• CPA

CS 19a/BV12 cont...

• No. of Days lost due to Sickness

1 April – 30 June Average F.T.E staff 1 April – 30 June 2003 2004 2003 2004 19,184 17,970 5,609 5,792 These figures breakdown across departments as follows:

• No. of Days Lost

Average F.T.E Dept. 2003 2004 2003 2004 CS 450 148 (3.04 days) FD 1009 475 469 (2.15 days) 342 (1.39 days) EAL 8026 6942 3143 (2.55 days) 3267 (2.12 days) DHH 2105 1431 485 (4.32 days) 409 (3.50 days) DRE 3982 4000 769 (5.18 days) 891 (4.49 days) DSS 4062 4672 740 (5.49 days) 732 (6.38 days)

CORPORATE STRATEGY - OD&ER BV 16a - The number of staff declaring that they meet the Disability definition as a percentage of the total workforce (cumulative)

0.85% 1.48% 1.51% 1.48% 1.63% 1.56% 1.52%

0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Top 25% - National Top 25% - London Local Target Position last year GOOD BAD

There are 17.13% of economically active disabled people in the authority area.

• CPA

BV16a cont/...

• No. of Disabled Staff as at 30 June

Staff who have answered the question as at 30 June 2003 2004 2003 2004 76 81 4987 5485 These figures breakdown across departments as follows:

• No. of Disabled Staff
• No. of staff who have answered the

question Dept. 2003 2004 2003 2004 CS 2 70 (2.86%) FD 5 4 165 (3.03%) 118 (3.39%) EAL 38 42 2751 (1.38%) 3032 (1.39%) DHH 9 15 196 (4.59%) 259 (5.79%) DRE 12 11 963 (1.25%) 1113 (0.99%) DSS 12 7 912 (1.32%) 893 (0.78%) 1 Lew isham

11.21%

2 Haringey

6.01%

3 Brent

3.90%

4 Tow er Hamlets

3.89%

5 Bromley

3.00%

Top 5 performers - London Barking & Dagenham currently 27

• ut of 33 London Boroughs

CORPORATE STRATEGY - OD&ER BVPI 17a - Minority ethnic community staff as a percentage of the total workforce (cumulative)

9.93% 11.28% 11.16% 11.03% 11.05% 6.2% 3.2% 10.38%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 00/01 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position last year

GOOD BAD There are 15.51% of economically active minority ethnic community population in the authority area.

• CPA

BV17a cont/...

• No. of BME Staff as at 30 June

Staff who have answered the question as at 30 June 2003 2004 2003 2004 729 944 7021 8367 These figures breakdown across departments as follows:

• No. of BME Staff
• No. of staff who have answered the

question Dept. 2003 2004 2003 2004 CS 22 147 (14.97%) FD 66 50 515 (12.82%) 346 (14.45%) EAL 294 436 4035 (7.29%) 5070 (8.60%) DHH 58 73 367 (15.80%) 413 (17.68%) DRE 124 161 1186 (10.46%) 1482 (10.86%) DSS 187 202 918 (20.37%) 909 (22.22%)

CORPORATE STRATEGY - Community Safety BV 127e(i) - Robberies per 1,000 population (cumulative)

6.10 0.92 4.79 4.18 0.97

2 4 6 8 10 12 14 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Metropolitan Police Target Top 25% - London Top 25% - National Position last year GOOD BAD

☺

CORPORATE STRATEGY - Community Safety BV 128 a - Vehicle crimes per 1,000 population (cumulative)

35.60 4.81 32.9 19.78 20.3 4.98

5 10 15 20 25 30 35 40 45 50 00/01 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Metropolitan Police Target Position last year GOOD BAD

CORPORATE STRATEGY - Community Safety BV 174 - The number of racial incidents recorded by the authority per 100,000 population (cumulative)

73.20 20.92 74.72 73.02 19.72 20 40 60 80 100 120 140 160 180 200 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 Newham Redbridge Havering Barking & Dagenham Top 25% - London Top 25% - National Position last year Havering only started recording incidents in 03/04.

CORPORATE STRATEGY - Community Safety BV 175 - The percentage of racial incidents that resulted in further action (cumulative)

99% 90% 100% 100%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 01/02 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Newham Redbridge Havering Barking & Dagenham Top 25% - London Top 25% - National Local Target

BAD GOOD

☺

BVPI 174 Actual Per 100,000 Actual Per 100,000 Actual Per 100,000 Actual Per 100,000 Actual Per 100,000 Actual Per 100,000 Actual Per 100,000 Quarter 1 0.00 0.00 0.00 26 15.54 1 0.60 8 4.78 0.00 35.00 20.92 Quarter 2 0.00 0.00 15.54 0.60 4.78 0.00 0.00 20.92 Quarter 3 0.00 0.00 15.54 0.60 4.78 0.00 0.00 20.92 Quarter 4 0.00 0.00 15.54 0.60 4.78 0.00 0.00 20.92 Year Total 0.00 0.00 0.00 26 15.54 1 0.60 8 4.78 0.00 35 20.92 BVPI 175 The % number of cases that resulted in further action. Further % Further % Further % Further & Further % Further % Further % Quarter 1 0.0% 0.0% 26 100.0% 1 0.0% 8 100.0% #DIV/0! 35 100.0% Quarter 2 0.0% 0.0% #DIV/0! 0.0% #DIV/0! 0.0% #DIV/0! Quarter 3 0.0% #DIV/0! #DIV/0! #DIV/0! #DIV/0! 0.0% #DIV/0! Quarter 4 0.0% 0.0% #DIV/0! 0.0% #DIV/0! 0.0% #DIV/0! Year Total 0.0% 2 #DIV/0! 26 100.0% 2 200.0% 8 100.0% #DIV/0! 35 100.0% Year Total Corportate Strategy Finance Education DRE Housing & Health Social Services Year Total The number of racial incidents recorded by the authority per 100,000 population Corporate Strategy Finance Education DRE Housing & Health Social Services

CORPORATE STRATEGY-Land & Property Information BV177 - Percentage of authority expenditure on legal and advice services which is spent on services that have been awarded the Quality Mark and meet a priority legal need identified in the CLSP strategic plan

19% 100% 63.35% 22.5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Qtr 1 Qtr 2 Qtr 3 04/05 05/06 06/07

Redbridge Havering Newham Barking & Dagenham Top 25% - London Top 25% - National Local Target Position last year GOOD BAD

☺

CORPORATE STRATEGY – Legal Services BV179 – Performance Counts - The % of “Standard Searches” turned around within 10 working days

100% 100% 100% 100% 99.51% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06 06/07 Redbridge Havering Newham Barking and Dagenham Target Top 25% - London Top 25% - National

GOOD BAD

☺

PSA Target 3 - Number of domestic burglaries (cumulative)

1306 309 216 103 1262 1274 308 209 104

200 400 600 800 1000 1200 1400 01/02 02/03 03/04 Apr 04 May 04 Qtr 1 04/05 05/06

Barking and Dagenham PSA Target Position last year BAD GOOD

PSA