Presented by Angela Albin, EBT Program Manager-SNAP/TANF Indiana - - PowerPoint PPT Presentation

Presented by Angela Albin, EBT Program Manager-SNAP/TANF Indiana Family & Social Services Administration Division of Family Resources

▪To assist farmer’s markets and direct market farmers in

accepting SNAP EBT.

▪Currently, States and the SNAP EBT Free Equipment

Program receive funding from United States Department of Agriculture, Food & Nutrition Service (USDA/FNS) to provide free equipment. These funds also cover other costs associated with the POS equipment.

START BY BECOMING AUTHORIZED TO ACCEPT SNAP:

▪Find info on how to apply here:

http://www.fns.usda.gov/snap/retailer-apply

• 1. Get a USDA account by going to:

https://identitymanager.eems.usda.gov/registration/se lfRegistrationForm.aspx?level=1

• 2. Complete the online application:

http://www.fns.usda.gov/snap/retailer-apply

▪Applications to become a SNAP retailer can take up to 45

days to be processed.

▪Indiana’s EBT contractor, Conduent, is notified of newly

authorized SNAP retailers. Conduent will contact the retailer to provide free equipment options, which includes equipment from Conduent and the USDA FNS SNAP EBT Equipment Program

▪The various types of equipment ▪Contract cancellation fees. ▪Which company is providing the wireless service. ▪The fees and services that are provided at no cost

under the various plans.

CONDUENT and the USDA FNS SNAP EBT EQUIPMENT PROGRAM are authorized to

▪USDA FNS SNAP EBT

Equipment Program:

▪Electronic Commerce ▪Merchants Bancard

Network

▪Conduent:

▪FIS Government Solutions

WIRED EQUIPMENT: WIRELESS EQUIPMENT:

USDA FNS SNAP EBT Equipment Program

▪ Wireless equipment ▪ Get information and check to see if you

qualify: mysnapebtequipment.com. Also, call 844-762-7328 or email info@mysnapebtequipment.com

▪ Apply at: mysnapebtequipment.com ▪ Federally funded program

Conduent

▪ Wired or wireless equipment

▪ Wired equipment can process only EBT

transactions, not debit or credit. Wireless can process EBT, debit and credit.

▪ Call Conduent Retail Operations

Support at 800-222-7757 for information and to apply

▪ Federal and state funds are used ▪ Conduent is the state’s EBT system

• vendor. Their contract includes

providing free POS equipment to farmer’s markets.

Conduent: Verizon Electronic Commerce: AT&T Merchants Bancard Network:Your choice, as you use your own smart device.

USDA FNS SNAP EBT Equipment Program

▪3 year contract which

includes:

▪Equipment ▪Set-up costs

Conduent

▪3 year contract which

includes:

▪Equipment ▪Set-up costs ▪Monthly service fees ▪Wireless fees ▪Statement fees ▪Data plan fees ▪EBT transaction fees

USDA FNS SNAP EBT Equipment Program

▪ Transaction costs for SNAP EBT, credit & debit

transactions

▪ Credit card payment processing network fee ▪ Monthly service fees ▪ Statement fee ▪ Data plan fee ▪ Seasonal fee ▪ Early termination fee ▪ Wireless Fees

Conduent

▪ Transaction costs for credit & debit

transactions

▪ Credit card payment processing

network fee

Wireless- FIS (Conduent) Electronic Commerce (FNS) Merchants Bancard Network (FNS) Wired- FIS (Conduent)

Equipment

VeriFone Vx610 with internal

• printer. Includes terminal, case, 2

batteries, initial training, download, activation. Terminal repairs are covered for 3 years. EXADIGM G3 GSM Wireless terminal with Wi-Fi, EMV and NFC capabilities. Includes an internal printer MIURA Shuttle M006 Wi-Fi or Bluetooth card reader (compatible to use with your own smart device) VeriFone Vx510 with internal printer

Contract Length

3 years 3 years 3 years No contract. Wired devices are not purchased by the retailer, but are provided at no charge. They are returned when the retailer is no longer authorized to accept SNAP.

Cancellation Fee

none None $99.00 N/A

Warranty

Three years- shipping fees apply One year manufacturer's

• warranty. Replacement

assistance program for terminal swap outs. One year manufacturer's

• warranty. Replacement

assistance program for terminal swap outs. N/A

Data Breach Insurance

none $100,000 Liability Insurance (Not applicable to EBT-only

• ption)

$100,000 Liability Insurance (Not applicable to EBT-only option) N/A

Wireless Service Provider

Verizon AT & T Bring Your Own N/A

Transaction Fees- Per swiped transaction: EBT

$0 $0.00 $0.00 $0

Credit

Subject to fees and conditions set forth in separate agreement with credit sponsor 1.69% + $0.15 1.69% + $0.19 N/A-Can only process EBT

Debit

$0.40 1.59% + $0.15 1.59% + $0.19 N/A-Can only process EBT

Conduent- VeriFone Vx610 Conduent- VeriFone Vx510 (Wired) FNS- Electronic Commerce-EXADIGM G3

Wireless Options Wired Option

FNS- MIURA Shuttle M006

CONDUENT: 800-222-7757 USDA FNS SNAP EBT EQUIPMENT PROGRAM: WWW.MYSNAPEBTEQUIPMENT.COM OR CALL 844-762-7328

▪ What if I need help setting up my equipment? All equipment providers have

help lines and customer service reps who can assist.

▪ How and when will I be billed for transaction charges? Charges are

automatically debited from your bank account the month following the month the transactions occurred.

▪ If we have a few stands throughout the area, can we get free equipment for each

stand? Only one free POS device can be allowed per FNS#.

▪ How long does the equipment last? How often will I need to replace it? A POS

device can last for several years if properly taken care of.

▪ If my equipment breaks or needs repair, how soon can I get a

repair/replacement? This can be anywhere from overnight to 2 days, depending

• n the circumstances and the equipment provider.

• How long will free equipment be available? USDA FNS SNAP EBT Equipment

Program funding is limited. Contracts will cover 3 years, regardless of when they started. Indiana FSSA will continue to provide free equipment and service contracts through Conduent as long as this effort is supported by FNS. If the state’s EBT vendor changes to someone other than Conduent, FSSA will work with the new vendor to provide a free equipment and service contract

• ption.

Angela Albin EBT Program Manager-SNAP/TANF Indiana Family & Social Services Administration Division of Family Resources angela.albin@fssa.in.gov 317-232-7645