Presented by: Neil Hair Interim Executive Director Innovative - - PowerPoint PPT Presentation

presented by neil hair interim executive director
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Presented by: Neil Hair Interim Executive Director Innovative - - PowerPoint PPT Presentation

1 Rochester Institute of Technology About ILI | TLS Services | RIT Online Services | ILI Website We are so pleased to meet with you to fjll you in on our progress and discuss possible collaborative opportunities. We value your time and


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We are so pleased to meet with you to fjll you in on our progress and discuss possible collaborative opportunities. We value your time and your input.

Presented by: Neil Hair Interim Executive Director Innovative Learning Institute

About ILI | TLS Services | RIT Online Services | ILI Website

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Mission of the Innovative Learning Institute (ILI)

The ILI is committed to the University’s mission to provide a broad range of career-oriented educational programs with the goal of producing innovative, creative graduates who are well- prepared for their chosen careers in a global society. We support this mission by leveraging new technologies and innovative pedagogies to enhance curricular fmexibility and strengthen RIT’s brand presence globally. The ILI coordinates the development, adoption, and promotion of effective teaching and learning in higher education at RIT.

About ILI | TLS Services | RIT Online Services | ILI Website

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About the ILI

Through its two entities—the Teaching & Learning Services (TLS) and RIT Online—the ILI anticipates, assesses and responds to current trends in higher education by: supporting faculty experimentation across disciplines exploring fmexible learning options leveraging new technologies and pedagogies to strengthen RIT’s global presence to ultimately provide exceptional learning experiences for

  • ur students
  • About ILI | TLS Services | RIT Online Services | ILI Website
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About the ILI Units

Through TLS, the ILI encourages innovative teaching and learning projects in all RIT Colleges, including technology- enhanced and online course formats. TLS supports faculty in designing courses, applying appropriate academic technologies, developing media, and using classroom technology resources. Through RIT Online, the ILI provides students with a robust, engaging, success-oriented experience; a growing portfolio of demand-based online products; and exceptional social and academic support. RIT Online’s system of modular courses, stackable credentials and accelerated options allows students to effjciently and affordably pursue an RIT degree, certifjcate or a new competency.

About ILI | TLS Services | RIT Online Services | ILI Website

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Execu&ve ¡Director, ¡ILI (Neil)

  • Exec. ¡Admin

(Dawn ¡S.) Finance (Lea) ¡ Instruc&onal ¡Design ¡ Researcher/Consultant (Michael) Mul&media ¡Developer (Chris) ¡ ¡ Manager ¡Classroom ¡ Technology (Aaron) Online ¡Learning ¡ Support ¡Specialist (Jackie) Data ¡Analyst (Raychel) Social ¡Media ¡ Community ¡Specialist (Dan) Director, ¡RIT ¡Online (Thérèse) Manager ¡AT ¡ ¡Systems (Ken) Assistant ¡Director ¡ILI ¡ TLS ¡Opera&ons (Ian) SoNware ¡Engineer (Open) Manager ¡Instruct ¡Tech ¡ Prod ¡ (Joe) AT ¡Support ¡Specialist ¡ (David ¡Z.) Opera&ons/Support ¡ Supervisor (Sherry) Recruitment ¡and ¡ Reten&on ¡Specialist (Open) Instruc&onal ¡Design ¡ Researcher/Consultant (Rebecca ¡J.) Instruc&onal ¡Design ¡ Researcher/Consultant (Marty) Opera&ons ¡Systems ¡ Engineer ¡ (MaR) Learning ¡Environment ¡ Engineer ¡and ¡Designer (ScoR) Instruc&onal ¡ Technologist (Marybeth) ID ¡Program ¡ Coordinator (Jeremiah)

Student Experience Instructional Design Classroom Technology Instructional Tech./Production AT Systems

About ILI | TLS Services | RIT Online Services | ILI Website

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Teaching and Learning Services (TLS), a unit of the Innovative Learning Institute (ILI) at RIT, furthers faculty teaching effectiveness and student learning.

TLS Support Desk Instructional Design Classroom Technology Instructional Technology Media Production myCourses LMS

About ILI | TLS Services | RIT Online Services | ILI Website

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About Teaching & Learning Services (TLS)

TLS partners with RIT faculty to improve and expand their students’ learning experience with on-campus, online, and blended courses. TLS supports faculty in designing courses, applying appropriate academic technologies, developing media, and using classroom technology resources. Partner with us to: discover, design, develop, deliver, diagnose, disseminate & deliberate to create exceptional student experiences.

About ILI | TLS Services | RIT Online Services | ILI Website

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01

Discover Design

02

Develop

03 04

Deliver Diagnose

05 06

Disseminate

07

Deliberate

Following the 7 D’s

Draw on literature, conferences, the new ways of enabling your students to achieve course objectives. Envision your class: how you will work with your students and how they will work with each

  • ther to learn.

Create the components

  • f your course: lectures,

media, assignments, and assessments for students to gain knowledge and practice skills. Engage your students using various delivery methods and activities in the learning process. Assess what worked and what didn’t: what helped students learn and where you need to course-correct. Share what you have done with colleagues so they your creativity and experience. based on results, continually looking for ways to improve student outcomes and satisfaction.

7 D’s

About ILI | TLS Services | RIT Online Services | ILI Website

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Bloom’s Taxonomy

About ILI | TLS Services | RIT Online Services | ILI Website

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Course Design Course design consultations Course design learning events Course planning tools Online course design Flipped classroom ideas Course Development Course development support Online course materials support Course media captioning Video recording & editing Multimedia development myCourses consultations Academic technology consultation myCourses & academic technology learning events Facilities TLS Media Studio Faculty Computer Lab

TLS Services Breakdown

Course Delivery Teaching & Learning Support Desk Classroom technology training Classroom technology delivery Equipment loans Classroom event support Online course exam proctoring Other Faculty Services Teaching & learning research & development projects Grant-funded project support Faculty Learning Communities Classroom Observation Classroom technology usage resources Learning space design consultation Policies Instructional Design Classroom Technology Studio and Lab Support Academic Technology Media Production

About ILI | TLS Services | RIT Online Services | ILI Website

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Flipped Classroom

About ILI | TLS Services | RIT Online Services | ILI Website

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TLS Updates

Revised PLIG process – fmipped and learning analytics Completed LMS review – faculty satisfaction high Completed fjrst 8 of RIT Online accelerated courses using the new design and development process Launched new TLS website – student support website soon to follow Created 3 new innovative learning spaces – Steelcase, T.I.L.E and TLT Studio

  • About ILI | TLS Services | RIT Online Services | ILI Website
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Custom Research & Demand Reporting for Online Opportunities Marketing Support for Online Courses & Programs Online Student Tracking Reporting and Support

RIT Online provides marketing support; offers incentives to help refresh existing content; and provides customized research analyzing market demand for online courses.

About ILI | TLS Services | RIT Online Services | ILI Website

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About RIT Online

RIT Online will build and maintain a demand based portfolio of

  • nline products by identifying sustainable market opportunities in

the online space and aligning them with college programs. RIT Online will provide marketing for online courses & programs. RIT Online will provide tracking & reporting of online performance including regular outcome assessments of growth, retention and attrition in order to measure and improve online learning at RIT. RIT Online will provide a superior co-curricular online student experience through the Virtual Campus and other support tools.

About ILI | TLS Services | RIT Online Services | ILI Website

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Custom Demand Reporting Preliminary Consultations New Online Course Opportunity Reporting New Online Program Opportunity Reporting Existing Online Course Demand Reporting Existing Online Program Reporting Online Competitive Landscape Analysis New Online Course/Program Proposal Support Demand Assessment Assistance Vetting Process Assistance Financial Incentive Assistance Proposal Review Process Assistance Online Performance Reporting Online Student Enrollments by Program Online Student Enrollments by Course Online Course Offerings Online Outcome Assessments

RIT Online Services Breakdown

Design & Marketing Support RIT Online Website Highlight Features Target Audience Identifjcation Online Course Messaging Online Program Messaging “Try Before You Buy” Course Modules PR Strategy Planning and Execution Online Promotional Campaigns (Print & Web) Design of Digital Marketing Collateral Virtual Campus Highlight Features Social Media Planning and Marketing Virtual Campus Support Non-Degree Seeking Student Support Assistance with Online Orientation (TLS) Assistance with Online Resources (TLS) Virtual Campus Online Program Custom Feeds Virtual Campus Custom Messaging Virtual Campus Message Board Feedback

About ILI | TLS Services | RIT Online Services | ILI Website

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Custom Demand Reporting

RIT Online is a member of the Continuing and Online Education (COE) Forum, a program of the Education Advisory Board. As a COE Forum member, we can request demand reports exploring the viability of online course & program concepts. Burning Glass, a COE partner, uses an artifjcial intelligence engine to mine over 80 million unique online job postings for intelligence on titles, skills, educational requirements, etc.. We use this data to gauge the size of occupational markets, align curriculum, defjne career paths, expand geographies and tap new student segments.

About ILI | TLS Services | RIT Online Services | ILI Website

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2445 M Street NW ● Washington, DC 20037 6400 ● Facsimile: 202 5700 ● www.educationadvisoryboard.com

Changes in Jobs Postings Requiring Digital Marketing Skills

Between January 2010 and December 2012 1,009 1,962 3,320 3,365 4,989 4,643

1,000 2,000 3,000 4,000 5,000 6,000 1/2010 - 6/2010 7/2010 - 12/2010 1/2011 - 6/2011 7/2011 - 12/2011 1/2012 - 6/2012 7/2012 - 12/2012

2445 M Street NW ● Washington, DC 20037 6400 ● Facsimile: 202 5700 ● www.educationadvisoryboard.com

Demand for Marketing and Digital Marketing Jobs are Projected to Expand in the Next Eight Years

An analysis of job postings records that traditional marketing job postings include requirements for digital marketing skills, which is consistent with contact observations that traditional marketers require higher data proficiency. However, students with digital marketing skills may find specialized digital marketing jobs such as a digital marketing manager, specialist, and strategist or a digital advertising account executive, digital media planner, or social media specialist.1 Traditional marketing and advertising jobs expect a 14 percent growth rate in the next eight years, (same as average).2 However, analytics marketing jobs such as market research analysts expect a 41 percent growth rate in the next eight years, which is much faster than average.3 (Chart 10 in Appendix II lists further occupations for digital marketing jobs).

Number of Postings for Digital Marketing Jobs by Occupation

Between February 2012 and February 2013 203 204 265 392 1,024 1,235 3,262

Industrial Production Managers Search Marketing Strategists Web Developers General And Operations Managers Public Relations Specialists Market Research Analysts Marketing Managers

and ployer and

2445 M Street NW ● Washington, DC 20037 6400 ● Facsimile: 202 5700 ● www.educationadvisoryboard.com

Chart 9: Number of Postings for Digital Marketing Jobs by Desired Skill

Between February 2012 and February 2013 1,725 1,735 1,740 1,832 2,625 5,551

nt t s m) g rm) t s arch ) g t t Electronic Commerce Market Strategy Web Analytics Online Marketing Marketing Social Media ts rs s rs ts ts rs s ts ts rs ts s s ts rs

Education Advisory Board 2445 M Street NW ● Washington, DC 20037 Telephone: 202-266-6400 ● Facsimile: 202-266-5700 ● www.educationadvisoryboard.com

Methods to Align Program Curricula with Employer Demand and Industry Practices

The curriculum at University of Pittsburg includes client projects with nearby companies. Students form relationships with potential employers, employers identify top talent through review of the projects, and program administrators identify skills sets that employers desire through employer feedback on projects. Program administrators at University of Pittsburg ask employers in the surrounding area to modify syllabi to reflect current skill requirements for job openings. The program director at University of Minnesota requests professionals from their partner, the Sustainable Design Institute, to serve on their advisory board. Contacts observe advisory boards consist of industry leaders and faculty, but often remain inactive unless program directors actively solicit input and participation. Program administrators at Duquesne University analyzed postings for jobs requiring web design and development skills in career search tools such as Monster, higheredjobs.com, and websites of program area organizations, such as interactive design. Burning Glass Labor/InsightTM, analyzed in this report, compiles similar information across job posting websites. Project management programs partner with the Project Management Institute (PMI), which researches industry trends, projections for project management jobs, and desired skill sets. The director of the project management program at UT-Dallas hosts two on-campus events per year for alumni to return to campus, share experiences, and suggest areas for modification to the program curriculum. The project management program director at Western Carolina University surveys students on usefulness of curricula and effectiveness of instructors and pedagogy.

Form partnerships with industry professionals Ask employers to review syllabi Form an advisory board Analyze job postings Join professional memberships Connect with alumni Survey students

About ILI | TLS Services | RIT Online Services | ILI Website

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College Identified Opportunity

  • r Other (EMCS, RIT Online...)

Demand Report

Draft

Program Action Plan New Credential Opportunity

  • 5. Write and Sign

Documentation Dean Approved?

  • 1. Identify Market

Demand Sub-Process Review Demand Report with Provost

  • 2. Identify RIT

Campus Programs Provost Approved? List of Potential Credential Programs

  • 3. Discuss

Credential w/ Dean No No Credential Agreement (Provost, Dean, Dept.) NYSED Approval Process Yes Yes Credential Approved

  • 6. Program

Planning/Review RIT Process within Academic Affairs

  • 4. Action Plan

Development

New Online Course/Program Proposal Support

Once an online opportunity is identifjed through demand research, it is then aligned with college programs (draft of process below).

About ILI | TLS Services | RIT Online Services | ILI Website

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Design & Marketing Support

RIT Online is the outward facing unit that will be responsible for the marketing of the online courses and programs at RIT. RIT Online marketing tools and services to promote online courses and programs include: RIT Online Website, Virtual Campus, PR Campaign Strategy, Social Media Marketing, “Try Before You Buy” Course Modules, Brand Messaging, Design of Digital Promotional Materials RIT Online will work cooperatively with the Offjce of Part-time & Graduate Enrollment Services to ensure an integrated approach.

About ILI | TLS Services | RIT Online Services | ILI Website

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Change Agent Snapshot: Kevin Surace

“I believe at the heart of our economic future lies creativity and disruptive innovation. So inspiring, encouraging, and rewarding creativity is a huge part of being a change agent in the world today.” Career highlights: Surace, who has been awarded 23 U.S. patents, was named Inc. magazine’s Entrepreneur of the Year in 2009. The following year, CNBC named him one of 15 Leading Innovators for the Next Decade, and the World Economic Forum named him a Tech Pioneer. Current position: CEO of Appvance (www.appvance.com), a provider of web app validation software and
  • services. Appvance’s technology drives scalability and performance in business and consumer websites and
apps. Career path: Surace served as chairman, CEO and president of Serious Energy (formerly Serious Materials) from 2002 to 2012. The company received widespread acclaim for developing innovative, energy-effjcient building materials and software and completed some 70,000 projects including the Empire State Building. Before joining Serious Materials, Surace held executive and technical positions with Perfect Commerce, General Magic, Air Communications, National Semiconductor, and Seiko-Epson. RIT Degree: BSET Electrical Engineering Technology (1985) plus a concentration in music. What led you to choose RIT? As a kid, I was really interested in electronics. I started my career in consumer electronics and saw the
  • pportunity in business applications. I wanted a deep understanding about the technology to be effective
in marketing and sales roles. What attracted to me to RIT is that the RIT course offered practical, hands-on experience — and placed less emphasis on the theoretical aspects of electronics. I was interested in designing things, so this was a perfect fjt. Tell us about your experience at RIT It was an incredibly rigorous program — I think the attrition rate in my program was 50% because the courses were so demanding. We were all surprised by how hard it was. But I think the way the courses were designed challenged us to think through problems and approach them from different angles — a skill I was able to apply later to develop solutions at a broad scale. I was also lucky enough to be able to combine the EET degree with a concentration in music — this was a perfect balance for me. In fact, many of the creative thinking skills that I learned with my music professor have continued to be useful in my professional life. How did RIT prepare you for early changes in you professional career? As a newly minted RIT graduate, I already had fjve years’ sales experience in electronics plus co-op at IBM. That, coupled with my technical training at RIT was a great combination in Silicon Valley in the late ’80s. It’s certainly true that RIT gave me core skills and knowledge that I could instantly apply to solving problems, and I think this skill, above all, has helped me to advance and to be an active and vocal contributor at National Semi, General Magic and Serious Energy. In terms of attributes that helped advance me from sales engineer to CEO, I think the most valuable skills I learned at RIT were team-building and interpersonal skills developed through team study. You often hear that it’s important to build teams of independent thinkers — and I agree with that. But I think it’s equally true that a good leader will help lead team members to great ideas by inspiring confjdence and risk-taking. A good team can build on those ideas and solve big problems. I’ve seen this over and over again. What are the key ingredients to enable change? I believe that creativity — inspiring and encouraging people and teams to be creative and think out of the box —is a huge part of being a change agent. But when you think about it, creativity is really about taking risks. In
  • ther words, change agents have to be risk-takers. The problem I’ve seen in companies that struggle with the
creative process is that people are afraid to take risks. For many of us, that’s outside our comfort zone and that stagnates innovation. Having the audacity to stand up, say what you think, and suffer the potential shame and ridicule: that’s hard. In this age of fast-changing complexity, a great risk-taker is not necessarily braver; he or she is just better informed about the consequences of his or her choices. KEVIN SURACE “If you don’t disrupt your
  • wn business today, you’ll
probably be out of business tomorrow.”

Tell us about your experience at RIT: It was an incredibly rigorous program. But I think the way the courses were designed challenged us to think through problems and approach them from different angles—a skill I was able to apply later to develop solutions at a broad scale.

About ILI | TLS Services | RIT Online Services | ILI Website

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OPPORTUNITY At RIT, we have the expertise to help you upgrade your career. We understand the tragedy of being stuck, and we’re here to point you in the right direction. We believe in a design-centric approach while creating the framework to help you create, critique, and pitch your ideas. Front-end design is the fjrst point-of-contact with the end user. It’s critical that the interface makes sense—why do a button? We help defjne the problem, use current principles, customize, and defend the solutions. You will develop a critical eye while learning the importance of design and

  • aesthetics. Visual design is the cornerstone of our program, and you will

learn how to refmect the brand and provide a clear message. From designers to programmers, directors to CEOs, there are many within the organization who touch the user experience. This course will provide a huge boost in acceleration of understanding, creating a fast track to better UX capabilities. BIG PICTURE The user experience design and development advanced certifjcate is based

  • n a concept that UX and UI design is NOT platform-agnostic. In fact, we

believe that each platform has its own design principles and guidelines that need to be followed. We introduce a whole new set of skills, giving you a new process and vocabulary while focusing on a mobile-fjrst strategy. The course content fosters research, critical thinking, problem solving, and creativity across a full spectrum of media. Your enhanced critical eye will lead you to new places and create new designs. You will develop the skills to achieve job mobility in the fjelds of digital design from the user experience to computer application, web and mobile design and development, marketing, and advertising. FACULTY According to Adam, moving to mobile is key. “Stop resizing your desktop for

  • mobile. It is about having a mobile-fjrst strategy.”

WHY CHOOSE RIT ONLINE At RIT, we create experience directors. We help you defjne a vision, bring it to life, critique it, rework it, and pitch it. We examine all sides, and if it’s round, we reach the center. Our alumni work at Google, Apple, RGA, Crispin Porter + Bogusky, IDEO, Tesla, Ogilvy & Mather, IBM, Kleiner Perkins, Yahoo!, and startup design incubators.

User Experience Design & Development - New Messaging About ILI | TLS Services | RIT Online Services | ILI Website

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Virtual Campus Support

A Virtual Campus experience comparable to the on-campus experience which includes multiple levels of social interaction and feedback mechanisms for adult online learners. The Virtual Campus features include: Dynamic Student Profjle, Resources, RSS Feeds from Program, Virtual Concierge, Student Network Map, Technical Support, Student Search, RIT Online Channel, Message Board, Idea Factory, Program Messaging, Hot Courses and much more Virtual Campus (beta) launches in October & goes live in January.

About ILI | TLS Services | RIT Online Services | ILI Website

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RIT Online Updates

The Best Schools ranked RIT Online the #1 online college in New York State. Their selection of schools was based on: academic excellence, faculty strength, online teaching methods, reputation, awards & number of online degree programs offered. RIT Online ranked 11th out of the 30 Best Online Colleges for 2014 by The Best Schools. RIT ranked as one of the nation’s best online colleges for 2014 by U.S. News and World Report.

About ILI | TLS Services | RIT Online Services | ILI Website

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RIT Online by the Numbers

20% growth in graduate online course enrollments since fall last year 35% growth in graduate online course enrollments since fall 2012 29% growth in online course enrollments (graduate and undergraduate) since Fall 2012 Identifjed & supported 2 new online programs Identifjed & supported 21 new online courses Researched & produced 12 custom demand reports

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RIT Online Updates

Created process for the identifjcation of online students Created prospective online student workfmow (non-degree seeking student gap) Built infrastructure for online 8-week class scheduling Won 5 awards for the RIT Online website including a gold Addy Award Worked on RIT awareness & online marketing campaign with Match CMO Developed social media & PR strategies

  • About ILI | TLS Services | RIT Online Services | ILI Website
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Teaching Elements Grants & Awards Online Innovation

The ILI coordinates the development, adoption, and promotion of effective teaching and learning in higher education at RIT. Learn more at rit.edu/ili

Flipped Classroom Teaching Strategies Faculty Commons The ILI Poll Video Newsletter

About ILI | TLS Services | RIT Online Services | ILI Website

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Thank you for your time.

For More Information Please Contact: Neil Hair Interim Executive Director ILI Ian Webber Assistant Director TLS Thérèse Hannigan Interim Director RIT Online

About ILI | TLS Services | RIT Online Services | ILI Website

Download the ILI Presentation: www.rit.edu/ili/press-and-documents/presentations