Public Speaking & Presentation Skills for Nazarbayev Univ. Women - - PowerPoint PPT Presentation

Elicia Blumberg

Public Speaking & Presentation Skills for Nazarbayev Univ. Women

Fear is normal

2 Jan 2019

Why we are here

• Have a strategy
• Feel more confident
• Connect with audience
• Convey key messages
• Affect change

3 Jan 2019

• Remove d

e distractio ions ns. . Leave cellphones and computers to the side.

• Th

This is a is a crit iticism- free zo

• zone. We will offer ONLY encouraging,

respectful and helpful feedback to one another.

• Try s

something ng n new. . This is in a safe space to get out of your comfort zone.

• Be o
• pen.
• en. Everyone, no matter what level of presentation

proficiency, can always find something to learn.

• Partic

icip ipate.

• e. Your colleagues are depending on you!

Ground rules

4 Jan 2019

Tim Time Sessi ssion T Title a and Desc scription Sp Speak eaker 11:0 1:00 - 11:1 1:15 Opening remarks and introductions Short presentation of the USAID Power the Future Regional Program and Gender Action Plan Welcoming the speaker - Elicia Blumberg Ayaulym Tleubaldy, USAID Power the Future Communications & Gender Specialist 11:1 1:15- 12:1 12:15 Effective communication skills as a tool for women’s leadership in the energy sector Elicia Blumberg, USAID Power the Future Training Specialist 12:15 15 - 12:30 30 Coffee break 12:3 12:30- 13 13:00 00 Practical exercise: Your elevator pitch 13 13:00 00- 13 13:30 30 Team Presentations and Feedback: Stop, Start, Continue 13 13:30 30- 13 13:40 40 Final Q&A 13 13:50 50 – 14:0 4:00 Closing remarks & Group photo

Schedule

5 Jan 2019

Group brainstorm

• Characteristics of a poor

presenter:

• 1. X
• 2. Y
• 3. Z
• Characteristics of a good

presenter:

• 1. X
• 2. Y
• 3. Z

6 Jan 2019

Group brainstorm

Why are public speaking skills important for women in technical fields?

7 Jan 2019

Rule #1 of Public Speaking: Mind the Gap

Your self-perception How you appear to others

8 Jan 2019

The 3 C’s of presenting (A. Hoffler)

How we give the audience information: the channel.

• Posture
• Eye contact
• Pauses
• Facial expressions
• Gestures
• Vocal variety
• Movement/ room logistics

9 Jan 2019

Cond

• ndui

uit

The 3 C’s of presenting (A. Hoffler)

What do we have to say, and how do we present it?

• Organization
• Length
• Emphasis
• Repetition
• Context
• Applicability to audience
• What will they remember?

10 Jan 2019

Cont

• ntent

nt

The 3 C’s of presenting (A. Hoffler)

We are talking to humans! There must be some emotion.

• Stories
• Humor
• Powerful images
• Probing questions
• Common ground with your

audience

11 Jan 2019

Conne

• nnection
• n

All three C’s are required for success

12 Jan 2019

Condu duit it Connectio ion Cont ntent nt

SWEET S SPO POT!

• Conduit= channel that transmits items of importance
• Your conduit= your body and voice

The first “C”-- Conduit

13 Jan 2019

Conduit

Desired audience interpretation

• Confidence
• Passion
• Master of Logistics
• Poise/ Posture
• Pause
• Eye contact

14 Jan 2019

Body posture or poise

Quest stio ion: What does your body posture convey to your audience?

Jan 2019 15

Group exercise: What do these poises say?

• Hands clasped at chest
• Hands in prayer position
• Arms crossed at chest
• Fig leaf
• Hands in pockets
• Hands on hips
• Hands clasped behind back
• What’s left???

16 Jan 2019

Other physical attributes

Stop

• Rocking
• Fidgeting
• Leaning
• Grabbing lectern

Start

• Plant feet firmly/ balanced
• Return to resting position
• Keep weight off of furniture
• Use neutral posture

17 Jan 2019

Speaking tips

• Running sentences together
• Using filler words (um, er,

like) or connector words (so, and)

• Pausing! Honor punctuation.
• Pause before you use them;

watch or listen to yourself to spot trouble areas.

18 Jan 2019

All about your EYES

19 Jan 2019

Passion

• Facial expression
• Gestures
• Vocal variety

20 Jan 2019

Facial expression

“Mind the gap” between your feelings….and your expression! P.S. Most people err by NOT showing enough emotion!

21 Jan 2019

Gestures

22 Jan 2019

Go big!!! And then rest.

23 Jan 2019

Analysis of politicians' body language Body language of leaders

Gestures to avoid

24 Jan 2019

Crossed arms Arm flapping Tiny gestures Hint: V : Video eo y yoursel elf a and play b back a at 2x o

• r 4
• 4x. W

. What h happen ens???

Your voice

• Tone
• Volume
• Speed
• Monotone or poly-tone?
• Soft or loud?
• Fast or slow? Pauses??

25 Jan 2019

Master your logistics

• Visit the room beforehand
• Bring your own equipment
• Test everything
• Have backup
• Start and end on time
• Don’t talk about time
• Move (towards, not away)
• Have a glass of water!

26 Jan 2019

What to do if there’s a glitch

FIX IX: Quie uietly r reso esolve iss issue

27 Jan 2019

FEATU TURE: E: Draw a attent entio ion t n to the p e problem em FORGET GET: Ig Igno nore t the iss e issue

Personal appearance

• Better to be overdressed

than under...

• If they’re paying more

attention to your outfit than to your presentation, you may need a fashion consultant.

28 Jan 2019

Summary: Your Conduit

• Confidence-

Cont ntrol

• Poise
• Pause
• Eye contact

29 Jan 2019

• Passion-

En Energy

• Facial expressions
• Gestures
• Vocal variety
• Professionalism-

Logis istic ics

• Use the space
• Manage time
• Handle the

unexpected

• Personal

appearance

Tips and tricks

• Strive to be competent as
• pposed to confident
• Goal is to DISPLAY as opposed

to BECOME (that follows later)

• Power poses:

https://blog.ted.com/10-examples-of- how-power-posing-can-work-to-boost-your- confidence/

30 Jan 2019

• What will your audience repeat, remember, act upon?
• Interesting, creative and timely

The second “C”-- Content

31 Jan 2019

Conte tent

What makes good content?

• Simple– suited to audience
• Memorable- what they

need to hear

• Repeatable- this is your

measure of success

• Segmented- see graph to

right

32 Jan 2019

Process of content development

1.

• 1. Why

hy are we speaking?

▪ What is the issue that sharing of information can help solve?

2.

• 2. Who

ho we are speaking to?

▪ Their objective(s) ▪ What they need to hear

3.

• 3. What

at we will say

▪ (Only after steps 1 & 2)

33 Jan 2019

• Why is this topic important?
• What is the best/ worst outcome of giving the presentation?
• Why is the audience there?
• Why are you giving the presentation (as opposed to someone

else)?

• What is it like to be in the audience (listening to you)?

▪ Anything you might need to do to better meet the needs of your audience?

Digging into the “Why”

34 Jan 2019

Digging into the “Who”

• Step 1: Who are the

subgroups?

• Step 2: Mapping each

subgroup:

• Job title
• Seniority
• Knowledge of topic
• Attitude towards topic
• Demographics
• What resonates with this

sub-group?

• What questions might they

have on the topic?

35 Jan 2019

KAP Analysis

Knowle ledge Attitudes es Prac actice

36 Jan 2019

KAP analysis walk through

What does your target audience know about the topic? Is the knowledge accurate? Where does the info come from? How does the sub-group feel about this topic? Support/ resist/ neutral/ concerns/ hopes/ fears/ social norms, etc.? What is the behavior they currently exhibit? What is the desired behavior?

37 Jan 2019

Knowle ledge Attitudes es Prac actice

38 Jan 2019

Speaker’s objectives

• What do we want to happen

DURING the presentation?

• What do we want to happen

AFTER the presentation? This is the “Call to Action”.

• Mea

easur urable o e objec ectiv ives es:

• Make decision
• Sign up
• Visit website
• Approve request
• Buy product
• Participate in program
• Adopt new technology
• Change policies

39 Jan 2019

Finally, the “What” of the presentation

• What is ESSENTIAL?

▪ What is your presentation in one sentence? ▪ “If you don’t remember anything else I say, remember this.”

• Structure:

▪ Time ▪ Alliteration (the 3 C’s) ▪ Acronym ▪ Questions ▪ Ordered list ▪ Component ▪ Pro/Con

40 Jan 2019

• Match the information to audience level- what do they need to

know?

• Highlight what is important to the audience/ exclude what is

not

• Verify your facts
• Get their attention, give them a reason to listen, remove
• bstacles

Tips for the “What”

41 Jan 2019

• Why

hy? Your objectives and theirs.

• Who

ho? Target audience ID and analysis. Where are they in KAP spectrum?

• What

at? Get your messages across in a way that is convincing to your audience.

Summary: Planning Your Presentation

42 Jan 2019

How to start? Your opening block:

• Tell a story
• Amazing fact
• Inspiring quote
• Connect to current event
• Ask a question
• Telling everyone how

important you are

• Overdo logistics
• Apologizing (late)
• What I’m NOT covering

43 Jan 2019

Tips for managing the group

• Take questions throughout

and at the end

• Pause for understanding
• Don’t allow hijacking by

dominant participants

• Get everyone involved
• Take breaks
• Work the room
• Manage the time

44 Jan 2019

Tips for slides

• Not too many words
• Spell check/ fact check
• Format
• Visual images
• For anything: in moderation
• Break it up (remember human

attention span)

45 Jan 2019

Great example from Tetra Tech presentation

46 Jan 2019

OPEN B N BLOCK Attention Reas ason t to Lis isten Remove O Obst bstacle les C1: C : COND NDUIT Confidence Energy Master of Logistics C2: C : CONT NTENT NT Empathy Essential Entertaining C3: C : CONNE NNECTION Engagement Visuals Q&A CLOSE B BLOCK Summarize ze Call t l to Ac Action Wr Wrap U Up

Tips for finishing

47 Jan 2019

1: 1: C CLAI AIM 2: A ACTIO TION 3: RES RESULT

Statemen ement o t of Per ersonal E Expe perien ence. The R Reques est. t. The R e Res esult t the e Action wil ill b brin ing. “I “I b bel elieve…” “I ha have f fou

• und…”

“ I’v ’ve re reali lized….” .” “What I I am a asking y you t u to do is is….” o

• r “Your m

mis ission, shou hould y you

• u choo

choose t to

• accept i

it…” …” “What y you w wil ill f fin ind is is…” “The he con consequences of

• f

doi

• ing (or

(or not d doi

• ing) thi

his ar are…” No one e can d dispu pute t e this! What e exactly y you a u are asking ng th the a aud udience t to d do. Int ntended t to motivate a and nd in inspire y your au audie ience t to act. t.

A strong finish

48 Jan 2019

• If you started with a quote, finish with one that

ties in, or repeat earlier quote.

• If you started with a story, finish that story.
• If you began with a fact, bring people back to

that fact.

• Repetition helps them to remember!!!

Final wrap up

49 Jan 2019

• Creating a link or bond with audience,
• An association or relationship

The third “C”-- Connection

50 Jan 2019

Connect ction

Ways to connect

• Storytelling
• Humor
• Clear, understandable

language

• Involving the audience
• Using visuals
• Engaging through Q&A

51 Jan 2019

• Time
• Place
• People
• Series of events
• Surprise
• Relevance
• Emotion
• Structure- Ex.: monomyth or hero’s story

Storytelling

52 Jan 2019

• Your body and voice are your COND
• CONDUIT. Practice posture,

gestures, eye contact, voice modulation and pausing.

• The CONTENT

TENT should be tailored for your audience, and move them along the KAP chain (knowledge, attitudes, practices).

• Ultimately we should CONN

CONNECT CT with the audience through humor, storytelling and dialog.

Summary of 3 C’s

53 Jan 2019

Questions?

Let’s Break: See you in 15 minutes

54 Jan 2019

Exercise: Your elevator speech

Imagine you are in an elevator with an important person whom you need to

• impress. Using skills acquired, prepare a

speech about “what you do”.

• Who are you in the elevator with?
• What do you want to achieve?

This speech should last about one m e min inute. Pay attention to the 3 Cs’s. Rehearse your speech before presenting and adjust as necessary. We will share these with our colleagues for feedback.

55 Jan 2019

Feedback Guidelines

Help your colleagues:

• What would you recommend to

START doing?

• To STOP or minimize?
• To CONTINUE to do???

56 Jan 2019

1. When we say Mind the Gap, what does that refer to? 2. What are the 3 C’s of presenting? 3. True or false: Conduit refers to wha hat you are saying. 4. Should we analyse the audience be befor

• re developing the presentation? Why
• r why not?

5. What does KAP stand for? 6. True or false: Presentations are NOT meant to change behavior. 7. What are the 2 segments that frame your content called? 8. True or false: For technical audiences, you should fill your slides with as much material as will possibly fit. 9. True or false: It is essential to connect with your audience.

• 10. What is a power pose and why is it relevant for presentations?
• 11. True or false: With pr

h pract ctice ce, every pe person can b beco come me an excellent pu public c sp spea eaker.

Final Quiz

57 Jan 2019

Questions?? Thank you! Elicia.B .Blu lumberg@T @Tetra ratech.c h.com

• m

58 Jan 2019