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Records Guidance January 2012 Records guidance project Objective: - - PowerPoint PPT Presentation
Records Guidance January 2012 Records guidance project Objective: - - PowerPoint PPT Presentation
Records Guidance January 2012 Records guidance project Objective: Improve the access to the guidance on our website www nationalarchives gov uk www.nationalarchives.gov.uk Records guidance project Records guidance project What we did: What
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Records guidance project
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Records guidance project
What we did: What we did: 1. Audit across all guidance
Scope and prioritise work What should be kept, deleted, rewritten or merged? What titles are unclear/vague? What content can be moved?
2. Created a new content structure 2. Created a new content structure
Incorporate all guidance Grouped into meaningful categories Improved titles and headings Improved titles and headings Comprehensive A-Z listing
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Records guidance project
What we did: What we did: 3. Tested our new structure
Online testing Users given tasks to find guidance 75 people completed all tasks Detailed analysis: completion rates, journeys Specific recommendations: headings and content placement
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Records guidance project
Test Results: Test Results:
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Records guidance project
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Records guidance project
What we did: What we did: 4 Improved the new content structure 4. Improved the new content structure
Prioritise and incorporate recommendations from user testing Create roadmap for continual improvement
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Records guidance project
What we did: What we did: 4 Improved the new content structure 4. Improved the new content structure
Prioritise and incorporate recommendations from user testing Create roadmap for continual improvement
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