Spring 2010 SOS Responses Genesee Community College SOS - - PowerPoint PPT Presentation

Summary of Spring 2010 SOS Responses

Genesee Community College

SOS Administration

• Administered in February 2010
• 65 Classes selected (random)
• 1351/1224 students (duplicated and

unduplicated)

• 65 Classes completed surveys
• 1,061 surveys completed
• 987 valid responses scored by ACT

Demographics of Respondents

• 31% were under age 20
• 31% were between 20 and 24
• 66% were female
• 39% took college courses in HS
• 30% had a dependent child/children

Demographics of Respondents

• 10% live on-campus
• 40% live w/parents or relatives
• 36% live w/partner, children
• 56% were receiving PELL
• 48% had an education loan

Demographics of Respondents

• 44% were not employed
• 30% work >20 hrs per week
• 85% were taking 12 or more credit hrs
• 34% spend 1-5 hrs/wk on homework
• 28% spend 6-10 hrs/wk on homework

Peer-Group

The following community colleges were identified by SUNY as our Medium-Sized SUNY Peers

• Cayuga
• Corning
• Dutchess
• Finger Lakes
• Mohawk Valley
• Niagara
• Orange
• Rockland
• Schenectady

Sections of The SOS

• College Impressions & Plans
• College Services & Programs
• College Environment, Experience, Outcomes

– Satisfaction Questions – Barriers to Success Questions – Frequency of Academic Experiences – Contribution to Growth & Learning

• Personal Background Information
• Genesee-Specific Questions

College Impressions and Plans

Primary Educational Goal

Find a job 42%

Other 5% Undeci ded 9% Undecided 9%

Find a job 25%

Other 7% Undeci ded 9%

Transfer 58% GCC Peers Transfer 44%

Undecided 9%

GCC Student Impressions Before & After

9% 32% 54% 4% 1% 17% 47% 34% 2% 0%

Very High High Average Low Very Low Impression Before Impression After

+ 8% + 15%

• 20%
• 2%
• 1%

Peer Impressions Before & After

7% 29% 55% 8% 1% 14% 47% 35% 3% 1%

Very High High Average Low Very Low Impression Before Impression After

+ 7% + 18%

• 20%
• 5%

0 %

College Services and Programs

College Services & Programs

• On average – students were satisfied

with all services and facilities

• On a scale of 1(very dissatisfied) to 5

(very satisfied), average scores ranged from 3.33 to 4.19

• Students rated 34 different services in

this category

College Services & Programs

• Rated 4.0 or higher:

– Web & E-Mail 4.19 – Availability of Online Courses 4.16 – Online Ease of Use 4.14 – Library Resources 4.14 – Library Services 4.13 – Library Facilities 4.10 – Buildings & Grounds 4.09 – Registration Process 4.06 – Classrooms 4.04 – Availability of Computers 4.02

College Services & Programs

• NO Services were rated below 3.3!

College Services & Programs … Compared to SOS 2006

Internet/E-mail, Library, Buildings & Grounds, Classrooms, and Registration process ranked HIGHEST in both surveys

College Services & Programs … Compared to SOS 2006

• Increases of >.10 in Average Score:

Service

2010 2006 Diff Availability of online courses & services 4.16 3.84 + .32 Availability of computers 4.02 3.80 + .22 Computer Support Services 3.95 3.75 + .20 Internet Access, incl. wireless 4.19 4.05 + .19

College Services & Programs … Compared to SOS 2006

• Decreases of >.10 in Average Score:

Service

2010 2006 Diff Financial Aid Services 3.76 3.87

• .11

College Services & Programs …

Comparative Strengths (GCC Ranks 1 or 2 out of 10)

• 34 Rated Services
• GCC ranked # 1 across ALL SUNY CCs in 4 areas

– Computer Support Services – Internet Access (including wireless) – Campus Center – Student Union – Security Services

• Ranked 1st or 2nd compared to Medium

Peers

– GCC ranked #1 in14 services – GCC ranked #2 in 5 services

College Services & Programs … Comparative Strengths

3.3 3.9 4.0 4.1 4.0 4.1 2.6 3.5 3.6 3.8 3.6 3.7

1 2 3 4 5

Parking Student Union Avail Computers Buildings Grounds Computer Support Course Registration

GCC Peers

Order: Greatest Difference to Least Difference 0.69 0.41 0.38 0.34 0.33 0.32

College Services & Programs … GCC Comparative Strengths

4.2 4.1 3.9 3.6 3.8 4.2 3.9 3.9 3.7 3.4 3.6 4.0

1 2 3 4 5

Internet Access Online ease

• f use

Avail academic advisors Career planning svc Security Services Avail online crs & svc

GCC Peers

0.28 0.27 0.22 0.21 0.20 0.19

College Services & Programs … GCC Comparative Strengths

3.6 4.1 3.9 3.8 3.9 4.1 4.1 3.4 4.0 3.7 3.6 3.7 4.0 4.0

1 2 3 4 5

Transfer Planning Library Services Info from Advisors Health Services Billing & Payment Process Library Resources Library Facilities

GCC Peers

.19 .17 .17 .17 .16 .14 .14

College Environment Experiences Outcomes

Satisfaction Questions

• Considered student satisfaction with

– Academic Environment 8 items (3.47 to 4.12) – College Information 4 items (3.82to 4.07) – Student Life 11 items (3.37 to 3.92) – Sense of Campus 9 items (3.83 to 4.00)

• Scale:

– 1( Very Dissatisfied) to 5 (Very Satisfied)

College Environment, Experiences, Outcomes

College Environment, Experiences, Outcomes

• Rated 4.0 or higher:

– Quality of Instruction 4.12 – Class Size 4.10 – Website ease of use 4.07 – Clarity of Instruction 4.03 – Website Information Provided 4.02 – Faculty Respect for Students 4.00

College Environment, Experiences, Outcomes

• NO Services

were rated below 3.4!

College Environment, Experiences, Outcomes… Compared to SOS 2006

College Website, Quality of Instruction, Faculty Respect for Students, Class Size, and Campus Acceptance of Differences ranked HIGHEST in both surveys

College Environment, Experiences, Outcomes … Compared to SOS 2006

• Increases of >.10 in Average Score:

Service

2010 2006 Diff Quality of Instruction 4.12 4.01 + .11 Communication of News 3.82 3.71 + .11

• Decreases of >.10 in Average Score:

Service

2010 2006 Diff Availability of Internships 3.47 3.62

• .15

College Environment, Experiences, Outcomes … Comparative Strengths (GCC Ranks 1 or 2 out of 10)

• 33 Rated Areas
• GCC ranked # 2 across ALL SUNY CCs in 1 area

– Satisfaction with Use of Student Activity Fees

• Ranked 1st or 2nd compared to Medium Peers

– GCC ranked #1 in 8 areas – GCC ranked #2 in 9 areas

College Environment, Experiences, Outcomes … GCC Comparative Strengths

3.37 3.59 3.4 3.41 4.02 3.47 3.04 3.35 3.17 3.19 3.82 3.27

1 2 3 4 5

Use of activity fees Courses- times needed Student input Student newspaper Website info Avail internships

GCC Peers

Order: Greatest Difference to Least Difference 0.33 0.24 0.23 0.22 0.20 0.20

College Environment, Experiences, Outcomes … GCC Comparative Strengths

3.82 3.92 4.07 3.76 3.86 3.48 3.62 3.73 3.89 3.59 3.72 3.34

1 2 3 4 5

Comm news, info Campus safety, security Website ease of use Avail courses to grad Comm student rules & regs Oppotun comm svc

GCC Peers

0.20 0.19 0.18 0.17 0.14 0.14

College Environment, Experiences, Outcomes … GCC Comparative Strengths

3.63 4.03 4.12 3.4 3.96 3.49 3.90 4.00 3.28 3.91

1 2 3 4 5

Honors

• pptunty

Clarity Instruction Quality instruction Student Govn't Catalog

GCC Peers

0.14 0.13 0.12 0.12 .05

College Environment Experiences and Outcomes

Barriers to Success

College Environment Experiences &

Outcomes – Barriers to Success

• Considered 7 Barriers to Success
• Scale:

1 - Not a Problem 2 - Minor Problem 3 - Moderate Problem 4 - Major Problem

• GCC Average scores ranged from 1.28 to 2.09
• Peer average scores ranged from 1.33 to 2.21

College Environment Experiences & Outcomes – Barriers to Success

BARRIER to SUCCESS GCC Peers Job responsibilities 2.09 2.21 Paying for college 2.03 2.11 Family responsibilities 2.03 2.00 Finding child care 1.55 1.47 Transportation to college 1.49 1.58 Health problems 1.41 1.44 Disability issues 1.28 1.33

Barriers to Success … Compared to SOS 2006

• Rank order was identical to 2006
• Increases of >.10 in Average Score

(became more of a barrier)

–Family Responsibilities (+.16)

• Decreases of >.10 in Average Score

(became less of a barrier)

–Finding Child Care (-.25)

College Environment Experiences and Outcomes

Frequency of Academic Experiences

College Environment Experiences & Outcomes… Frequency of Academic Experiences

• Considered 13 items
• Scale:

1 – Never; 2 – Rarely; 3 – Occasionally; 4 – Frequently; 5 – Very Frequently

• GCC Average scores ranged from:

– 1.72 (Involvement in Community Service) to – 4.29 (Came to class with assignments completed)

• Peer average scores ranged from 1.60 to 4.27

– Same high and low experiences as GCC!

Frequency of Academic Experiences

• Rated 4.0 or higher:

–Gone to Class with Readings & Assignments Completed 4.29 –Worked Hard to Meet Instructor's Expectations 4.27 –Required to Think Critically in Completing Assignments 4.16

Frequency of Academic Experiences

• Rated 3.0 or lower:

– Had discussions, conversations, meetings w/instructors outside of class 2.75 –Experienced Disruptive Classroom Behavior by Other Students (low is a positive) 2.67 –Observed Student Dishonesty in Assignments or Exams (low is a positive) 2.06 –Been involved in community service through a program at GCC 1.72

Frequency of Academic Experiences… Compared to SOS 2006

• No Increases of >.10 in Average Score

Service

2010 2006 Diff Out-of-Class Assignments that Required a Written Response 3.55 3.90 -.35 Discussions, Meetings, Conversations w/Instructors Outside of Class 2.75 3.01 -.26 Observed Student Dishonesty in Exams,

• Assignments. This is a positive drop!

2.06 2.25 -.19

• Decreases of >.10 in Average Score:

Frequency of Academic Experiences …

Comparative Strengths (GCC Ranks 1 or 2 out of 10)

• 13 Rated Areas
• GCC ranked # 1 across ALL SUNY CCs in 1 area

– Faculty Used Innovative Technology to Aid Learning

• Ranked 1st or 2nd compared to Medium Peers:

– GCC ranked #1 in 5 areas – GCC did not rank #2 in any area – GCC ranked 9 of 10 in observation of student dishonesty indicating less dishonesty than peers

Frequency of Academic Experiences … GCC Comparative Strengths

3.4 3.8 4.3 4.2 1.7 2.1 3.0 3.6 4.1 4.0 1.6 2.2

1 2 3 4 5 Faculty use innovative technology Intellectually stimulated by class material Worked hard to meet faculty expectations Thought critically to complete assgnmnts Involved in comm svc thru GCC Observed student academic dishonesty GCC Peers

Order: Greatest Difference to Least Difference 0.3 0.2 0.1 0.1 0.1

• 0.1

College Environment Experiences and Outcomes

College Contribution to Growth& Learning

College Environment Experiences & Outcomes

College Contribution to Growth& Learning

• Considered 16 items
• Scale: Level of College contribution

1 – None; 2 – Small; 3 – Moderate; 4 – Large; 5 – Very Large

• GCC Average scores ranged from:

– 2.63 (Understanding artistic expression) to – 3.75 (Acquire knowledge/skills for a career)

• Peer average scores ranged from 2.58 to 3.57

– Same high and low experiences as GCC!

College Contribution to Growth& Learning

• Rated 4.0 or higher:

– Students did not rate any items at or above 4.0 level

• Rated 3.0 or lower:

– Speaking Clearly & Effectively

3.00 – Understanding & Appreciating Ethnic, Cultural Diversity & Individual Differences 2.98 – Developing Leadership Skills 2.94 – Understanding your Rights & Responsibilities as a Citizen 2.67 – Understanding Political & Social Issues 2.67 – Understanding Artistic Expression 2.63

College Contribution to Growth& Learning … Compared to SOS 2006 Service

2010 2006 Diff

Developing Self-Understanding 3.45 3.34 +.11

• Increases of >.10 in Average Score:

College Contribution to Growth& Learning … Compared to SOS 2006 Service

2010 2006 Diff

Speaking Clearly & Effectively 3.00 3.31

• .31

Writing Clearly & Effectively 3.19 3.43

• .24

Understanding Political & Social Issues 2.67 2.89

• .22

Working with Others 3.15 3.30

• .15

Understanding Your Rights & Responsibilities as a Citizen 2.67 2.82

• .15

Acquiring Information, Ideas, & Concepts 3.48 3.61

• .13
• Decreases of >.10 in Average Score:

College Contribution to Growth& Learning …

Comparative Strengths (GCC Ranks 1 or 2 out of 10)

• 16 Rated Areas
• GCC ranked # 1 across ALL SUNY CCs in 1 area

– Using Computers & Information Technology Effectively

• Ranked 1st or 2nd compared to Medium Peers:

– GCC ranked #1 in 3 areas – GCC ranked #2 in 4 areas

College Contribution to Growth& Learning …

GCC Comparative Strengths

3.31 3.75 3.45 2.94 2.97 3.57 3.3 2.81

1 2 3 4 5

Using IT Computer Effectively Knowledge, Skills for Career Develop Self- Understanding Developing Leadership Skills

GCC MED

Order: Greatest Difference to Least Difference 0.34 0.18 0.14 0.13

College Contribution to Growth & Learning …

GCC Comparative Strengths GCC Ranks 1 or 2 out of 10

3.43 3.42 3.51 3.32 3.34 3.44

1 2 3 4 5

Analytical Thinking Skills Knowledge & Skills for Intellectual Growth Throughout Life Knowledge & Skills for Further Academic Study

GCC MED

0.11 0.08 0.07

Comparative Weaknesses?

• There were no areas in which GCC scored

significantly below peers using the following definition:

– Ranked 9 or 10 out of ten with a mean difference that was found to be statistically significantly lower at least the .05 level.

Genesee-Specific Questions

# Times I Changed My Major

69.5%

21.5%

6.3%

Never

Once Twice More Than Twice

# Times I Met With My Advisor Last semester

34% 27% 21% 18%

Never Once Twice >Twice

Describe Relationship w/Advisor

39% 20% 18% 11%

8%

2% 2% OFTEN provides info that helps me succeed SOMETIMES provides info that helps me succeed Don't know advisor Don't need advisement RARELY provides info that helps me succeed Doesn’t listen Office hours conflict w/my schedule

Opinion of College Village (CV)

46% 22% 11%

10%

4% 3% 3%

1%

Don’t live at CV; hear little

• r nothing

Never heard of CV

Don’t live at CV; hear mostly negative comments Don’t live at CV; hear mostly positive comments Live at CV; satisfied Live at CV; very dissatisfied Live at CV; dissatisfied Live at CV; very satisfied

Greatest influence on leaving before graduating

28% 25% 20% 17% 10%

Academic issues Courses, Major Financial Personal or family Campus Climate, Services

Best Way to Communicate

44% 15% 13% 10%

8% 6%

GCC E-mail

Genesis Text message “My Courses" Other E-mail Cell phone call US mail

Home (land-line) call

Social network site

Meeting Expectations

71% 24% 5% Met

Surpassed Below

The Entire Survey is Available on the Institutional Research and Assessment Website in Genesis