SLIDE 1
Primary Care engagement
- Clinical and Practice engagement
- Facilitating quality improvements in
primary care
- Commissioning of local primary care services
Steve McInnes Primary Care Relationship Manager NHS Portsmouth CCG - - PowerPoint PPT Presentation
Steve McInnes Primary Care Relationship Manager NHS Portsmouth CCG - - PowerPoint PPT Presentation
Steve McInnes Primary Care Relationship Manager NHS Portsmouth CCG Primary Care engagement Clinical and Practice engagement Facilitating quality improvements in primary care Commissioning of local primary care services Patient
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SLIDE 3
Patient survey results
October/November 2014
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Locally Commissioned Services
- Phlebotomy
- Wound care
- Leg ulcer management
- Shared Care Prescribing
SLIDE 5
Phlebotomy – date/time of app.
Very Satisfied Fairly Satisfied Not Specified Not Satisfied
90% 8% Sample size = 741 patients
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Phlebotomy – waiting time in surgery
Very Satisfied Fairly Satisfied Not Specified Not Satisfied
6% Sample size = 741 patients 92%
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Phlebotomy – treated with dignity & respect
Yes Not Specified No
4%
95%
Sample size = 741 patients
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Phlebotomy – communication from healthcare professional
Very Satisfied Fairly Satisfied Note Specified Not Satisfied 5% 4%
90%
Sample size = 741 patients
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Phlebotomy – would you recommend this practice to friends + family?
Extremely Likely Likely Neither Likely or Unlikely Don't Know Unlikely
75% 20%
Sample size = 741 patients
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Any Questions?
SLIDE 11
GP Practice performance
Facilitating quality improvements in primary care
Reducing “unwarranted variation”
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NATIONAL PATIENT SURVEYS HEALTH & SOCIAL CARE INFO CENTRE CQC NHS Choices Friends + Family Test PRACTICE INFORMATION LOCAL PATIENT SURVEYS ACTIVITY DATA PRESCRIBING DATA PATIENT PATIENT
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