Steven W. Jennings CIO, Harris County Texas UNDERSTAND: Technical - - PowerPoint PPT Presentation

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Sep 25, 2022 20 likes •63 views

Steven W. Jennings CIO, Harris County Texas UNDERSTAND: Technical Innovation can be very exciting if you are willing to take risks and be allowed to fail. There has to be a balance between Technical Innovation, people and Process.

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Steven W. Jennings CIO, Harris County Texas

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UNDERSTAND:

Technical Innovation can be very exciting if you are willing to take

risks and be allowed to fail.

There has to be a balance between Technical Innovation, people and

Process.

A common misconception is that technology can fill the void for an

inefficient process or lack of staff.

The internet evolution (web 2.0) will redefine citizen interfaces and

interoperability, allowing more direct contact by citizens with

Government. Are we ready for that?
Blogs,
wikki’s
SOA
2nd life
social networks
U-Tube

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Will require officials to rethink the way that

they make information and services accessible to citizens.

The concept of a one-stop-shop government

portal will be seriously challenged, with citizens and businesses electing virtual communities, online banks and media portals as their preferred points of contact for a variety of information and service needs.

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Collaborative approach to service development can

be very productive, effective and reduce development costs.

Technical innovation requires:

New skill sets
Expanded infrastructure
Increased capacity
New, expanded governance structure
Effective Trust relationships that allow information sharing

but provide security from desperate repositories.

It’s the start of a brave new world, where norms of

rganization, information structure and personnel