Student (Tech) Needs Survey April 23, 2020 12345 El Monte Road - - PowerPoint PPT Presentation

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Student (Tech) Needs Survey April 23, 2020 12345 El Monte Road - - PowerPoint PPT Presentation

Student (Tech) Needs Survey April 23, 2020 12345 El Monte Road Los Altos Hills, CA 94022 foothill.edu Its a Virtual World What do students need to be successful in online learning? What do students say? All enrolled students


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12345 El Monte Road Los Altos Hills, CA 94022 foothill.edu

Student (Tech) Needs Survey

April 23, 2020

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It’s a Virtual World

  • What do students need to be

successful in online learning?

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What do students say?

  • All enrolled students (11,100)
  • April 7 to April 17
  • Online survey
  • Incentive offered
  • 1,739 students participated
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Familiarity with online learning

71%

Enrolled in at least ONE Foothill online course before Spring 2020

N=1,707

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It’s all about the laptop

81%

Primary device

N=1,707

78%

Available when needed and will work when needed

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What’s on that laptop?

49%

Running the latest

  • perating system
  • r latest version of

software

N=1,707

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What up with the internet?

56%

Available when needed and will work when needed

N=1,707

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What students say they want

  • Get what they need for success
  • Laptop access
  • Internet resources
  • Get help when needed
  • Tech troubleshooting w/live person
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What concerns students

N=1,739

Technology troubleshooting Place to study Mental Health Issues related to course success

1/3

At least

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When might help be sought?

  • Weekdays
  • Monday to Thursday
  • Time of day
  • 1 pm to 5 pm
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Our POV

  • In what ways can we facilitate
  • nline student success?
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In what ways can we support students?

  • With what they need
  • Laptop access
  • Internet resources
  • Technology support
  • Where they need it
  • Place to study
  • Tutoring
  • Why they need it
  • Mental health
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Elaine W. Kuo College Researcher kuoelaine@fhda.edu 649.949.6198 If you have any additional questions or comments please contact me.