the Internet's Most Unruly Gaming Communities Mike Drach - - PowerPoint PPT Presentation

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the Internet's Most Unruly Gaming Communities Mike Drach - - PowerPoint PPT Presentation

Nov 25, 2022 127 likes •654 views

Like Herding LOLcats: Managing the Internet's Most Unruly Gaming Communities Mike Drach Writer/Producer, Forumwarz What is Forumwarz? Finding an audience Finding an audience The troll reigns supreme shocking! (not really though) Perma-

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Like Herding LOLcats: Managing the Internet's Most Unruly Gaming Communities

Mike Drach Writer/Producer, Forumwarz

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What is Forumwarz?

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Finding an audience

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Finding an audience

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The troll reigns supreme — shocking!

Perma- noob 1% Emo Kid 22% Hacker 30% Troll 47% Camwhore 21%

(not really though)

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Role-play spices things up

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Lesson learned #1

Never take it personally

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Never take it personally

poop.

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Lesson learned #2

Show no weakness

(but don’t show off)

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Show no weakness (but don’t show off)

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Have you hugged a troll today?

Photo by tlcohio on Photobucket

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Lesson learned #3

Choose your mods wisely

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Choose your mods wisely

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Lesson learned #4

Have the right tools

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Have the right tools

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Have the right tools

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Lesson learned #5

Be timely, but not too timely

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Be timely, but not too timely

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Lesson learned #6

Be human, but present a unified front

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Be human, but present a unified front

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Lesson learned #7

Let the haters hate

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Let the haters hate

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Let the haters hate

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Lesson learned #8

Throw the book at them

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Throw the book at them

Forumwarz’s TL;DR rules: 1,850 words!

Image by Arabidopsis on DeviantART

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Throw the book at them

  • Frequently add, update and append rules
  • Be transparent about rulemaking
  • Know your own rules!
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Lesson learned #9

Keep your enemies close

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Keep your enemies close

  • Ignore/Reply/Ban? Meditate on it
  • Community/hellbans/disenvowelment can

be better

  • Sometimes it pays to simply reach out
  • Permanent or long bans can lead to
  • ffsite trolling, which is harder to control
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Lesson learned #10

Don’t underestimate your users

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What’s the worst they can do?

  • Posting shock
  • Posting illegal content
  • Orchestrating hacks or scams
  • Posting personal information (“doxing”)
  • Attacking your reputation on other sites
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What’s the worst they can do?

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Balancing player energies

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Trolls can be your friends!

  • Trolls are just the most visible, vocal

minority

  • Try to “jiu-jitsu” their energies
  • Your community can be your most

valuable resource

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This is a pony that shoots chainsaws from its mouth.

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Community management FTW!

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A mod-est proposal

  • Let’s wikify a game

community code of conduct

  • Adapt it to fit your site
  • Hit up mike@forumwarz.com

for details!

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K? Thanks! Bye!

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Find us on the webs: www.forumwarz.com And on the Twitters: @forumwarz @mikedrach