The Journey to Transformation a View of Progress To Date - - PowerPoint PPT Presentation

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The Journey to Transformation a View of Progress To Date - - PowerPoint PPT Presentation

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The Journey to Transformation a View of Progress To Date Information Technology Association of Canada (ITAC) - Executive Breakfast November 5, 2013 Benot Long Senior Assistant Deputy Minister Transformation, Service Strategy and Design

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The Journey to Transformation – a View of Progress To Date

Information Technology Association of Canada (ITAC) - Executive Breakfast

November 5, 2013 Benoît Long Senior Assistant Deputy Minister Transformation, Service Strategy and Design

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Outline

  • Progress and status update on the Transformation
  • SSC New Realities
  • What’s next and how the ICT sector needs to prepare

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A New Organization with an IT Focus

CONSOLIDATE STANDARDIZE RE-ENGINEER

Raison d’être

 Reduce costs  Improve security  Maximize efficiencies  Minimize risks

Shared Services Canada

Background / Context

Budget 2011

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EMAIL

  • Transformed the procurement process
  • Completed the procurement process with industry
  • June 25, 2013: contract awarded to Bell and CGI

Systems

  • June 2013: Cabinet support

for Transformation Plan

  • Hosted industry engagement day on data centre platforms
  • Developed consensus between SSC and industry on fundamental

directions on technology, and service orientation

  • Centre de Données l’Ouest du Québec: created horizontal teams

across SSC; opening of first development data centre

  • June 2013: Cabinet support for Transformation Plan
  • Hosted Industry engagement days for GC Network and

Wide-Area network, converged communications

  • Implemented Government Enterprise System (GENS)

in 130 of 3850 buildings

  • Internet Interconnection Services (IIS) procurement
  • January 2013: launched two-step

procurement process to strengthen supply chain integrity

  • Managed Security Services (MSS)

DATA CENTRES TELECOMMUNICATIONS CYBER AND IT SECURITY

A Year in Review

WORKPLACE TECHNOLOGY DEVICES

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Cyber Threats

Target End State

Target end state: Streamlined networks

  • Connecting 377 000

public servants to each

  • ther and to Canadians
  • Linking 3 580 GC-
  • ccupied buildings

Key components include:

  • Single enterprise-wide

network with enhanced capacity and robustness

  • Ultra high-speed, no fail

connectivity between data centres

  • Greater, more secure

Internet connectivity

  • Streamlined and

wireless telecom infrastructure inside buildings

  • Voice services (VoIP)

(wired and wireless)

  • More desktop

videoconferencing services

  • Contact Centre

Infrastructure Services

  • Enhanced security

through consolidated security services and increased perimeter security

GC Network

Regional and International Carriers (377 000 users; 3,580 buildings)

Internet

Public Servants GC Offices Businesses Governments Canadians

Virtual Private Cloud

Development 1& 2

Sensitive Data Enclaves

Allies

(+International)

Business Continuity Supercomputers Production 1 & 2 Production 3 & 4 Target end state: Less than 10 data centres

  • Established in pairs for

redundancy

  • Mostly private sector-
  • wned
  • Most outside of the

National Capital Region First pair: Development data centres

  • GC-owned Macdonald-

Cartier in Ottawa

  • Bell Canada in Gatineau

Second pair: First set of production data centres

  • GC-owned facility on the

Canadian Forces Base (CFB) Borden

  • Site located within 100 km
  • f Borden

Next pair(s): Next set of production data centres

  • If /as required (to be

confirmed)

  • Located outside of NCR

and ON High Performance computing - specialized supercomputing facility Enhanced Enterprise Security

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GC Cloud Conceptual (updated July 2013)

SSC Partner Department GC other Gov’t Depts

GCnet

GC-Community GC-Public

GCTravel

Public-facing web sites

GCdrive Pay Pension Collab Intranet sites

Canada.gc.ca

Jobs GEDS Directory GCDocs MySchool

GC Community Cloud

  • Internal services for GC community
  • SSC-provided cloud services to the GC
  • Secured perimeter
  • Multi-Domain (Protected B to Secret)

GC-SRA

GC Public Cloud

  • Some public-facing GC presence
  • Limited Development / Test capacity

GC Hybrid Cloud

  • Secured extension of GCNet to vendor
  • Vendor-provided cloud services to the GC

Directory Free / Busy Mobile Integration

GC-Hybrid

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Storage Server HW Network Servers Virtualization Runtimes Applications Security & Integration

Managed by shared services providers

Storage Server HW Network Servers DBMS Virtualization Runtimes Applications Security & Integration Storage Server HW Network Servers Databases Virtualization Runtimes Applications Security & Integration

IaaS PaaS SaaS

CIO managed CIO managed

DBMS

ICT Deployment Models and Evolving Degrees of Accountabilities

  • IaaS: Infrastructure

as a Service

  • PaaS: Platform as a

Service

  • SaaS: Software as a

Service (non Dept/Agency program Applications)

Managed by shared services providers Managed by shared services providers

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Phased Implementation

  • SSC will implement the Data Centre and Telecommunications Transformation Plan in three phases.
  • Full consolidation of data centres and networks will take seven years to complete.
  • Savings, security enhancements and service improvements will be realized from the outset.

Phase 1 (2013–2014): Foundational infrastructure

  • First development pair
  • f data centres
  • First production pair
  • f data centres
  • Contract(s) for

enterprise network Phase 2 (2014–2015): Services sourcing Phase 3 (2015–2017): Final data centre infrastructure By 2020: Full Implementation

  • Procure data

centre and network services

  • Final pair(s) of

production data centres (if/as required)

  • Complete the

migration and close the last legacy data centre Migration (2013–2020): Migrate applications to the new data centres and GC-occupied buildings to the new network, and close legacy data centres

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Fiscal Year (FY) 13/14 FY 14/15 FY 15/16 FY 18/19 FY 19/20

NETWORKS EMAIL & BB10

Wave 0 complete Wave 1 complete Wave 2 complete Wave 3 complete Migration Complete

DATA CENTRE

Centre de Données l’Ouest du Québec/Development 1 Complete Production 2 Established Mcdonald Cartier Data Centre / Development 2 Refurbishment Complete Borden / Production 1 Expansion Complete Borden / Production 1 Interim Established Production 4 Established Production 3 Established Building-by-building migration begins

CYBER & IT SECURITY WORKPLACE TECHNOLOGY DEVICES

Pilot Business Case Software Service Design Hardware Service Design Software Sourcing Strategy Hardware Sourcing Strategy

FY 16/17 FY 17/18

Security Operations Centre Release 1 Network Security Transformation Plan Identity Credential Access Mgmt Release 1 Security Operations Centre Release 2 Security Operations Centre Release 3

EMAIL BB10

Pilot (SSC, TBS, Foreign Affairs and Trade Development Canada Execute Wave 1

PRODUCTION DEVELOPMENT SCIENTIFIC

Science Data Centre Replacement Complete

GCNET WAN WIFI / LAN VIDEO-

CONFERENCE

GC Service Established Strategy for Multi-Tenant buildings & trusted source guests Pilot Managed Security Service Contract Award & Migration Release 2 / Initiate Consolidation Consolidate / Migrate

CYBER SECURITY IT SECURITY GC SECURE INFRASTRUCTURE PROVISIONING SERVICES SUPPORT SERVICES CONTACT CENTRE

  • HOST. IP - VOICE

Transformation Timelines

BB10 rollout complete Supercomputing Consolidation Complete Migration Complete Building-by-building migration begins Consolidation Complete Migration Complete Migration to enterprise services (Contact Centre Infrastructure and Toll Free Services Migration Complete Building-by-building migration begins Pilot Contract Award Contract Awards Contract Award Contract Award(s) Industry Day

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

FY 13/14 FY 15/16 FY 14/15

Transformation Timelines – Email and BB10

EMAIL & BB10

EMAIL

Wave 0 complete Wave 1 complete Wave 2 complete Wave 3 complete

BB10

Pilot (SSC, Treasury Board Secretariat

  • f Canada,

Foreign Affairs and Trade Development Canada) Execute Wave 1 BB10 rollout complete

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DATA CENTRE

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

DEVELOPMENT PRODUCTION SCIENTIFIC

Centre de Données de l’Ouest du Québec / Development 1 Complete Borden / Production 1 Interim Established Production 2 Established FY 13/14 FY 15/16 FY 14/15

Transformation Timelines – Data Centre

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NETWORKS

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

GCNET WAN WIFI/LAN VIDEO-

CONFERENCE

CONTACT CENTRE HOSTED IP - VOICE

Building-by-building migration begins Strategy for Multi-Tenant buildings & trusted source guests Pilot GC Service Established FY 13/14 FY 15/16 FY 14/15

Transformation Timelines - Networks

Migration to enterprise services

(Contact Centre Infrastructure and Toll Free Services)

Building-by- building migration begins Building-by-building migration begins Contract Award (s) Contract Award

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

CYBER SECURITY IT SECURITY GC SECURE INFRASTRUCTURE

CYBER & IT SECURITY

Security Operations Centre Release 1 Security Operations Centre Release 2 Security Operations Centre Release 3 Managed Security Service Contract Award & Migration Release 2 / Initiate Consolidation FY 13/14 FY 15/16 FY 14/15

Transformation Timelines – Cyber and IT Security

Network Security Transformation Plan

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Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

WORKPLACE TECHNOLOGY DEVICES

PROVISIONING SERVICES SUPPORT SERVICES

Pilot Business Case Enterprise Business Case Software Service Design Hardware Service Design Software Sourcing Strategy FY 13/14 FY 15/16 FY 14/15

SSC Transformation Timelines – Workplace Technology Devices

Hardware Sourcing Strategy Pilot Contract Award Industry Day

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  • Governance
  • Timeliness
  • Complexity
  • IT

Infrastructure Roundtable

ENGAGEMENT COLLABORATION TRANSFORMATION

  • Procurement
  • Smart Sourcing
  • Solution & Outcomes

Focused

  • Innovation
  • Change Management
  • Architecture

Framework Advisory Committee

  • Consolidation
  • Standardization
  • Operational continuity

Forums / Events:

  • CIO Council, Public Sector CIO Council
  • CIO Forum
  • Government Technology Exhibition and Conference (GTEC)
  • Executive Summit, Developing Professionalism in Informatics

(DPI)

  • Public Sector Chief Information Officers Council (Canada)

SSC Consults:

  • SSC’s 43 Partner departments/agencies
  • Industry

– Industry Engagement Days – IT Infrastructure Roundtable and Advisory Committees

  • Bargaining Agents

SSC hosts multiple engagement activities with partner organizations and industry which help review and refine its transformation plans

Shared Services Canada – New Realities

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  • Mobility
  • Agility
  • New services

– Videoconferencing (VC) – Voice over IP (VoIP)

  • Availability: many times

performance improvements

  • Accessibility: simpler email, etc.
  • Capacity on Demand
  • Cost
  • Agility

GOVERNMENT CIOS CANADIANS

  • Renewed IT Infrastructure
  • Modern Platform

What Is In It For…

at lower costs

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CIVIL SERVANTS

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What To Expect Over The Next Year

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  • Wave 0 and Wave 1 departments are migrated to new Email and Blackberry 10

services

  • Transformation of the current hardware/software/network supply arrangements to

support platform standardization

  • DEV 1 and PROD 1 and 2 come online – migrations begin
  • Sourcing
  • GCNet is procured and detailed implementation planning and execution begins
  • VC services established; Contact Centre enterprise technology services and hosted IP

service procured

  • Security Operations Centre release 2
  • Plan for consolidation of secure infrastructure developed
  • Industry engagement (industry days and Architecture Framework Advisory Committee)
  • Pilots selected and procured
  • Software and hardware standardization and provisioning services begin

To be replaced by WTD icon

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Thank you!

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