SLIDE 1 Presented by: Dr. Betty Radier
Chief Executive Officer - Kenya Tourism Board
THE ROLE OF KTB IN THE REBRANDING OF THE TOURISM INDUSTRY
SLIDE 2 THE JOURNEY YESTERDAY
TOMORROW
TODAY
SLIDE 3
ROLE OF DMOs
SLIDE 4
WHERE WE HAVE BEEN
SLIDE 5
WHERE WE HAVE BEEN
Products Vs. Experiences
SLIDE 6 THE JOURNEY
YESTERDAY
TOMORROW
TODAY
SLIDE 7
Shared Learning: Peru
A Case Study
SLIDE 8
Peru needed a strong and positive country brand that stood out, drew attention, and was able to transmit a clear promise.
THE CHALLENGE
SLIDE 9
THE BRAND IDENTITY
Built around the word “Peru”, the brand name was kept simple since the brand needed to be used within a variety of sectors (tourism, gastronomy, investments…)
SLIDE 10
To create competitive advantage for Peru to not only gain international exposure for tourism and exports, but also to attract investors.
THE OBJECTIVE
SLIDE 11 The new brand identity was built around Peru’s flavors, colors and living
attract more tourists to both the new and the modern Peru, mirroring all its beauty, diversity and generosity.
BRANDING STRATEGY
SLIDE 12
Phase 1: Domestic campaigns (to get buy in and support of Peruvians) Phase 2: International campaigns (key markets to communicate new positioning)
RE-BRAND LAUNCH CAMPAIGNS
SLIDE 13 RESULTS: IMPACT ON TOURISM
2,600,000 3,164,000 3,456,000 4,032,000 4,419,000
2011 2012 2013 2014 2015 2016 2017 2018
INTERNATIONAL ARRIVALS
*2011, Peru Re-Branded
SLIDE 14
2011 2012 2013 Awareness 33.6% 56.8% 83% Familiarity 7.13% 10.30% 23% Advocacy 76.38% 91.30% 84%
RESULTS: COUNTRY BRAND INDEX
93% public acceptance rate according to a survey a few months after the launch.
SLIDE 15
RESULTS: IMPACT ON EXPORTS
2011 Target. To achieve US $41 billion in exports 2011: US $46.33 billion 2012: US $45.52 billion 2013: US $41.511 billion
SLIDE 16
RESULTS: IMPACT ON INVESTMENT
2011 Target. FDI flows of US $ 8 billion 2011: US $7.65 billion 2012: US $12.24 billion 2013: US $12 billion
SLIDE 17 THE JOURNEY
YESTERDAY TOMORROW
TODAY
SLIDE 18
REFINING WHAT WE STAND FOR
SLIDE 19
EMBRACE THE MAGIC
SLIDE 20
RATIONALE FOR THE RE-BRAND
Kenya is a diverse land of beautiful contrasts. Under the Kenyan sun, Kenya is known for its lush plains, awe-inspiring mountain ranges, beautiful warm weather, great coastal regions and friendly people - a sparkle of that Kenyan magic. The Magical Kenya logo is synonymous with our international image and serves to bring every facet of this beautiful country to life.
SLIDE 21 Personality
Traits that could be attributed to the brand
Culture/values
The value system by which the actions are driven enhancing differentiation points
Self-image
Target’s own internal mirror
Physique
The tangible attributes of the destination
Relationship
The brand’s style
emerges from how the brand acts, delivers services and relates to customers
Reflection
Image of the target that the brand offers to the public
Picture of the sender (brand) Picture of the receiver (target) Brand essence
Experience beyond imagination *
Social aspects (external) Brand spirit (internal)
SLIDE 22
RE-BRANDED MAGICAL KENYA LOGO
SLIDE 23
THE BRAND ARCHITECTURE
Clarity on the Master Brand and the Sub-Brands
SLIDE 24
SAMPLE (CORPORATE BRAND)
Monolithic Brand Architecture
SLIDE 25
SAMPLE (DESTINATION BRAND)
SLIDE 26
THE KENYA TOURISM BRAND ARCHITECTURE
SLIDE 27
EXISTING DIVERSE PLACE BRANDS
SLIDE 28
PROPOSED RELATIONSHIP & APPLICATIONS MASTER BRAND & SUB-BRAND
SLIDE 29
PROPOSED RELATIONSHIP & APPLICATIONS MASTER BRAND & SUB-BRAND
SLIDE 30
PROPOSED RELATIONSHIP & APPLICATIONS MASTER BRAND & SUB-BRAND
SLIDE 31
Embrace the Magic