TIMES HAVE CHANGED LETS DEVELOP A PLAN -The Importance of Adapt - - PowerPoint PPT Presentation
TIMES HAVE CHANGED LETS DEVELOP A PLAN -The Importance of Adapt - - PowerPoint PPT Presentation
TIMES HAVE CHANGED LETS DEVELOP A PLAN -The Importance of Adapt & Change -The Social Media Revolution -New Media VS Old Media -The Worm vs The Octopus The Value Ladder -Multi-Services Value Ladder -The Customer Journey -The
TIMES HAVE CHANGED… LET’S DEVELOP A PLAN
- The Importance of Adapt & Change
- The Social Media Revolution
- New Media VS Old Media
- The Worm vs The Octopus
The Value Ladder
- Multi-Services Value Ladder
- The Customer Journey
- The 8 Core Disciplines of Modern Digital Marketing
- Understanding the Customer Journey
- The Problem - The Solution
- Email Marketing Tutorial
REMEMBER THESE GUYS?
THEY THOUGHT “FILM” WOULD LAST FOREVER…
FAST FORWARD… HOW MANY DIGITAL CAMERAS DO YOU SEE THESE DAYS ?
TIMES CHANGE. WE MUST AS WELL.
REMEMBER THE GOOD OLD DAYS… OUR FAVORITE NEIGHBORHOOD VIDEO STORE
AND THEN “THESE GUYS” CAME ALONG
HAPPY TIMES!!!
OUT WITH THE OLD, IN WITH THE NEW.
DO YOU KNOW THIS MAN?
REED HASTING - FOUNDER - NETFLIX MAY NOT RECOGNIZE THE FACE, BUT YOU DEFINITELY KNOW THE COMPANY!
A SO THE STORY GOES…
The Tax Preparation Industry
Who are the Wolves that want to Eat your Lunch?
How do We Compete Against the BIG BOYS?
We Need to Outsmart them by using all of the Tools and Resources that are Available in Todays Marketplace.
OLD MEDIA VS NEW MEDIA
The WORM vs. THE OCTOPUS
WORM Marketing
Referrals - Direct Mail
OCTOPUS Marketing
Postcards & Direct Mail Yelp Google Search Telephone Calls Office Signage Facebook You Tube Referrals Referral Partners Email Marketing
BEFORE
Customer List: 45,000 New subscribers: 0 Emails monthly: 15,000
I transformed my business within 5 years with no formal training. YOU CAN TOO! Faster, Easier and with Less $$$ Invested!
AFTER
Customer List: 800,000 New subscribers: 500 Mo Emails monthly: 1.8 million
www.infinityschools.com
CASE STUDY
VALUE LADDER
THE
THE VALUE LADDER
- 1. WHO ARE THEY?
- 2. WHERE CAN YOU FIND THEM?
- 3. WHAT BAIT WILL YOU USE TO ATTRACT THEM
- 4. WHAT RESULT WILL YOU GIVE THEM?
IDEAL CLIENTS = Those clients that will walk up your Value Ladder
The Importance of Developing a Multi-Services Business Model
Sample Multi-Services Business Lines
Tax
Individual Return Identity Theft Protection Audit Protection Tax Resolution Credit Repair Business/Corporate Return Bookkeeping Payroll Services Business Entity Set-Up Tax and/or Audit Representation Instructor - Tax Preparation Business Advisory
IDP
Citizenship Class Fingerprinting Replace Green Card Background Checks Translation Services Citizenship I-130 Package
Insurance
Travel Insurance - Mexico Health Life Commercial
Investments
Annuity IRA Wills Trusts Mutual Fund Estate Planning
Consulting
Business Creation Branding Automation Strategy Expansion Ideal Clients Value Ladder Mentoring Mastermind
VALUE PRICE $
Individual Tax Preparation
$$$$$
$200
Business Tax Preparation
$500
Life Insurance $800 Investments Financial Planning Estate Planning
$3500
Consulting $5000
Ideal Client
Business Entity Formation Immigration Services - Green Card Package
Multi-Services Value Ladder
LEAD MAGNET (BAIT) FREE OFFER
$600
Identity Theft Protection $100 Commercial Insurance $1200
$1800
Immigration Services - Provisional Waiver $3000 Credit Repair $600
Ideal Client
The Importance of Continuing Increase your Qualifications & Expertise
Are you licensed as an Enrolled Agent?
Are you licensed as an Insurance Professional ?
- LIFE & HEALTH LICENSE
- PROPERTY & CASUALTY
- ENROLLED AGENT
CONTINUING EDUCATION PRE-LICENSE TRAINING
- INSURANCE
- TAX PREPARATION
- ENROLLED AGENTS
www.infinityschools.com
Prospect sees an ad Prospect reads blog post or watches a video Prospects opts in to receive gated content Prospect makes a small purchase/schedules demo Customer gets value from initial transaction Customer makes larger/ additional purchases Successful customer gives a testimonial/case study Successful customer tells friends about your brand
http://digitalmarketdesigns.com/wp-content/uploads/2016/10/Essential-Rules.pdf
Digital Marketing & WHY ITS A MUST
- Why you need an in-house digital marketing team
(even if it’s a “Team of 1”)
- 8 critical skills that every marketing team must have in 2017
- The 4 roles that make up the modern “Growth Team”
- How to structure your team to maximize communication
and accountability
- How you can use online training courses, tools and
resources s to train your own team of marketing rockstars from scratch
SO YES…THINGS HAVE CHANGED.
If marketing and sales have changed, shouldn’t your marketing and sales STRATEGIES change reflect those changes?
QUESTION
THE POWER OF KNOWLEDGE AND IMPLEMENTING DIGITAL MARKETING STRATEGIES
YOU MUST BEGIN TO LEARN NEW SKILLS & TEACH YOUR STAFF NEW SKILLS
Four “Roles” On Every Growth Team
- 1. Content (blog posts, videos, search, lead magnets)
- 2. Acquisition (traffic campaigns, landing page
- ptimization, email promotions)
- 3. Monetization (sales, copywriting, partners/affiliates,
ecommerce, business development)
- 4. Success (customer support, account management)
THE GROWTH TEAM ISN’T JUST IN CHARGE OF GROWING REVENUE…
…THEY OWN THE ENTIRE CUSTOMER JOURNEY!
CONVERSION FUNNELS CONTENT MARKETING CUSTOMER ACQUISITION EMAIL MARKETING DATA & ANALYTICS SOCIAL MEDIA SEARCH MARKETING TESTING & OPTIMIZATION
THE 8 CRITICAL CORE DISCIPLINES OF MODERN DIGITAL MARKETING
PROBLEM:
I DON’T HAVE THE KNOWLEDGE OR SKILLS
Commit To Training YOURSELF and YOUR TEAM
SOLUTION:
BAD NEWS:
GOOD MARKETERS DON’T COME CHEAP…
SOLUTION:
- 1. TRAIN YOURSELF
- 2. TRAIN WHO YOU HAVE
- 3. HIRE SOMEONE TO TRAIN
WHAT IS THE FASTEST, EASIEST AND MOST INEXPENSIVE WAY TO LEARN?
BOOKS & AUDIO BOOKS
ONLINE TRAINING COURSES
CONVERSION FUNNELS CONTENT MARKETING CUSTOMER ACQUISITION EMAIL MARKETING DATA & ANALYTICS SOCIAL MEDIA SEARCH MARKETING TESTING & OPTIMIZATION
YOUR COMPETITION IS BEGINNING TO LEARN IMPLEMENT THESE SKILLS.
Don’t let them beat you. It’s time to invest in yourself, in your business and in your team.
HERE IS A LOOK AT THE DIGITAL MARKETING TRAINING DASHBOARD
WWW.DIGITALMARKETER.COM
Recommended Training Topics - Intro Level
FREE 14 DAY TRAIL
http://a.digitalmarketer.com/aff_c?offer_id=14&aff_id=1056
UNLIMITED ACCESS TO ELEVEN DIFFERENT TRAINING CLASSES
CERTIFICATION UPON EACH COMPLETION
Kimberly Nunez
The Ultimate Marketing Plan Checklist For Tax Season
Prior Customer Checklist Plan Aggressive campaign for the highest customer retention possible. You cannot afford to be lax on this. Be sure your service is at the highest quality and that your are earning the business of your customer each and every year. Do not assume that they are just going to stay with you forever without you showing then each year that you value and deserve their business because you are going to take care of them better than anyone else will. Postcards Direct Mail Letters Free Gift Offers Contest Give-Aways Email Campaigns Outbound Phone Calls
Digital Marketing Checklist Plan All of your digital communications need to be reviewed and you need a plan for moving forward this coming season. This means you need to look at the following: If you don’t have a website, GET ONE & NOW If you have a website - Be sure its follows the “STORY BRAND” TEMPLATE Google Analytics Installed Get YELP Listing Submitted Get GOOGLE Regional Search Listing Submitted Create Blog and a write content for Regular Blog Posts Create Lead Magnet Create Email campaigns, plan out your strategy & write the copy Be sure you are marketing your “Virtual Tax Service” offerings Facebook Ads with following the “Customer Journey” Content marketing strategies Study your Data and Analytics Test and Optimize
Social Media Checklist Plan
Social media can really help build awareness of your business. You should be using it on a regular basis throughout the year and have a plan to really ramp it up around the holidays when tax season is closer. Regular Facebook Posts Other Social Media if your Ideal Clients are on that platform Have graphics created for social media posts Flesh out Contest and Give-Away ideas and begin posting them Create your YouTube Channel and make at least 5 Short Interesting Videos Customer Testimonial Videos for Website, Facebook and YouTube Be sure your personal LinkedIn page is current and up to date Be sure your LinkedIn company page is up to date and has reviews Have all tax preparers update up their LinkedIn profiles and be sure that their current position is listed and linked to your company
Print Advertising Checklist Plan Print advertising is not dead!!! You should consider the following: Ads in local papers Ads in local magazines Flyers and brochures Direct mail for new home buyers or a targeted area Post cards for previous clients who did not return this year
Create your Customer Culture Create your “Customer Culture” and have fun with it! Social Media T-Shirts Stickers Videos Branding and Brand Signature should have CONTINUITY across all of your marketing and advertising platforms
EMAIL MARKETING SET-UP WWW.MAILCHIMP.COM