Welcome Centre Immigrant Services (Ajax) Hermia Corbette, Ajax - - PowerPoint PPT Presentation

Welcome Centre Immigrant Services (Ajax)

Hermia Corbette, Ajax Welcome Centre Manager International Soft-landing “Touchdown” program May 16, 2016

Ajax Welcome Centre

• Overview – Why Durham Region
• Welcome Centre Immigrant Services -

Service Delivery Model

• Ajax Welcome Centre - Programs and Services

WHY DURHAM

• HOME

Durham Welcome Centres seek to provide a welcoming, positive and inclusive environment that addresses and supports the complex and changing needs of newcomers by providing integrated services through community alliances

• 458 Fairall St
• 1400 Bayly St

• 1. Language
• 2. Employment
• 3. Lack of knowledge on accessing accurate and

useful information

• 4. Geographic strain
• 5. Mobility
• 6. Accessibility
• 7. Childcare
• 8. Cultural, personal and environmental factors
• 9. Financial constraints

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• Case

Management

Language Assessments Language Classes Employment Help Resource Centre Settlement Services

1. Settlement & Orientation

• Settlement Workers in Schools (SWIS)
• Settlement & Integration Services (ISAP & NSP)
• Community Connections Program
• 97% of the Settlement Services clients reported, they received the information

they needed during case management and the information was easy to understand.

• 100% of Settlement Services clients rated the program as either very good or

excellent.

• 100% of Community Connections participants indicated, being a part of the

group activities made adjusting to life in Canada easier.

2. Language Instruction & Assessment

• Language Instruction for Newcomers (LINC)
• English As a Second Language (ESL)
• English Language Training (ELT)
• Centre for Education & Training (CET)- Language Assessments

Core Services

• 3. Employment Related Services
• The Mentoring Partnership (TMP)
• Job Search Workshop (JSW)
• Employment ON/ Durham Region Unemployed Help Centre (DRUHC)
• AGELIC – JSW for youth at AWC
• 98% of Job Search Workshop (JSW) participants rated the program as either very good
• r excellent
• 100% of participants would recommend the program to a family member or friend
• 72% of JSW clients accessed employment support within 1 year of landing in Canada
• 76% clients completing employment program found employment within 6 months
• 4. Access to Interpretation Service
• Bridge Translations

Core Services

Local Diversity & Immigration Partnership Council (LDIPC) Durham Immigration Portal www.durhamimmigration.ca WES (World Education Services) Durham Region’s Intimate-relationship Violence Empowerment Network (DRIVEN) Kinark Child & Family Services Aids Committee of Durham Region (ACDR) Canadian Mental Health Association Durham (CMHA Durham) Service Canada John Howard Society of Durham Region Youth Centre AGILEC (formerly Northern Lights Canada) Congress of Black Women Pickering Public Library Ajax Public Library Durham Region Transit Toastmasters Herizon House

* List is not all inclusive Additional programs and supports onsite, provided by local partners based on the unique needs of the community in Durham Region

Settlement Statistics, March 2016 Ajax Welcome Centre

4% 4% 9% 3% 3% 2% 3% 2% 2% 2% 2% 2% 10% 2% 50%

Top Languages

Arabic Dari English Farsi/Persian Malaylam Mandarin Pashto Sinhalese Spanish Tagalog Tamil Tigrigna Urdu Other Females 56% Males 44%

Gender

Under 16 13% 17 to 24 11% 25 to 34 31% 35 to 44 21% 45 to 59 16% Over 60 8%

Age

Independent Class 18% Family Class 21% Convention Refugee Protected Persons 22% Canadian Citizen 19% Live in Caregiver on Temporary Work Permit 2% Others 10% Status

Programs and services were assessed 45,100 times

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Community Garden Newcomer Kitchen Women’s Group Welcome Centre Associate Partner Potluck Family Fun Day Doors Open Ajax Explore Ajax Bus Tour

Black History Month Proclamation Cultural Day Black History Month Youth Trivia Chinese Dragon Boat Festival Town Hall meeting Purple Day – Epilepsy Awareness

Hours of Operation

Ajax Monday – Thursday 8:30am-9:00pm Fridays 8:30am-4:30pm 2 Saturdays monthly 9:00am-1:30pm

www.welcomecentre.ca 1-877-761-1155 Thank you

• Welcome Centre Immigrant Services are funded by: