Winning Employee Retention Strategies for Today Fortify Conference - - PowerPoint PPT Presentation

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Winning Employee Retention Strategies for Today Fortify Conference - - PowerPoint PPT Presentation

Winning Employee Retention Strategies for Today Fortify Conference November 7, 2018 52 27 59 Visit www.menti.com and use the code 52 27 59 Visit www.menti.com and use the code 52 27 59 BC Unemployment Rates (3 Month Moving Average as of


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Winning Employee Retention Strategies for Today

Fortify Conference November 7, 2018

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52 27 59

Visit www.menti.com and use the code 52 27 59

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Visit www.menti.com and use the code 52 27 59

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BC Unemployment Rates

(3 Month Moving Average as of October 2018)

Northeast 4.3% North Coast/ Nechako 4.7% Vancouver Island/Coast 4.5% Mainland/Southwest 4.2% Cariboo 4.7% Thompson Okanagan 5.5% Kootenay 6.2%

British Columbia 4.5%

Source: BC Stats Monthly Labour Force Survey

Below 5.0% 5.0-9.9% Above 10.0%

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British Columbia Outlook (2018-2028)

106,000 Total Job Openings 57,800

Replacement Jobs Due To Retirement

48,200

Openings Due To Growth + 2018 Tourism & Hospitality Jobs: 302,700

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Top Demand Occupations by Sector

Tourism & Hospitality

Job Openings (2018 – 2028) 106,000 Management and Supervisory Restaurant and Food Service Managers 7,600 Chefs 2,700 Food Service Supervisors 1,600 Skilled Occupations Cooks 9,800 Bus Drivers 3,800 Front Line/ Entry Level Food Counter Attendants & Kitchen Helpers 11,500 F&B Servers 8,100

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Top Demand Occupations by Sector

Farms (includes Wine Grape / Hop Production)

Job Openings (2018 – 2028) Managers in agriculture 2,747 General farm workers 1,192 Nursery and greenhouse workers 559 Harvesting labourers 384 Managers in horticulture 187

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Top Demand Occupations by Sector

Food & Beverage Manufacturing

Job Openings (2018 – 2028) Labourers in food, beverage and associated products processing 1,944 Process control and machine operators, food, beverage and associated products processing (includes brewers and winemakers) 1,053 Manufacturing managers 856 Supervisors, food, beverage and associated products processing 468 Retail salespersons 381 Material handlers 336 Sales and account representatives - wholesale trade (non-technical) 303 Senior managers - construction, transportation, production and utilities 230 Construction millwrights and industrial mechanics 210 Janitors, caretakers and building superintendents 183

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Changing Demographics

0% 10% 20% 30% 40% 50% 1985 1990 1995 2000 2005 2010 2015 2020 2025 2030

% of population by age group

15 to 24 years 45+ years

Source: BC Stats, 2017

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Youth Population (15-24 year olds)

480 500 520 540 560 580 600 620 2016 2020 2024 2028 2032 Thousands 480 500 520 540 560 580 600 620 2016 2020 2024 2028 2032 Thousands

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Filling BC Job Openings 2018-2028 (All Industries)

New Entrants Age 15 to 29 (1st time in workforce) 50% International Immigrants 27% From other provinces 8% Other supply needed 15%

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Employees Meet Employer’s Needs Employers Meet Employee’s Needs Passive/Just-in-Time Hiring Active Hiring Minimum Wage Competitive Wage Fixed Schedule for

Employer Convenience

Flexible Schedule

Old Paradigm / New Paradigm

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Technical Managers People Managers Direct & Control Employee Engagement Minimal Training Personal Growth Accept Turnover Employee Loyalty

Old Paradigm / New Paradigm

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PERKS

INVESTMENT IN TRAINING WORK LIFE BALANCE CAREER GROWTH WORK ENVIRONMENT

SELL IT!

Employer Branding

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Application Process:

Submission of resume does not guarantee an interview. Only qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. *Applications will not be accepted via email or in person.* **We thank all applicants for their interest in Career opportunities with us, however,

  • nly those applicants we wish to interview

will receive a reply to their application.** ***ABSOLUTELY NO PHONE CALLS PLEASE***

Job Description: The Grill is looking for a senior level cook Job Description: Ski and Lodge Assistant Job Description: The Head Housekeeper is ultimately responsible for

  • verseeing all cleaning operations at the Lodge

Would You Apply?

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Would You Apply?

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Job posting Interview Job offer Paperwork/Handbook First day First 90 days On the job training External training Coaching Clear expectations Manager support Wages & benefits Work tasks & responsibilities Co-workers Employee engagement Leadership style Organizational culture What do you say about that job now? Do you share the experience?

8 6 9 7 5 10 8 6 7 9 7 8 6 8 7 6 6

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EMPLOYEE JOURNEY MAP - Activity

Think about a job you had in the past. Identify the touchpoints along your employment journey and rate how you felt about each of them. In a group, discuss your journey maps and choose one experience to share with the group.

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Health & Safety = Retention

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Training & Development

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Training & Development

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www.SuperHost.ca

Customer service training for front-line employees

Quality customer experiences await at

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go2hr.ca/WorkplaceSafety

(Includes WHMIS)

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HR Resources

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thank you!

go2HR.ca

Ginger Brunner Regional HR Specialist gbrunner@go2hr.ca 778-721-5523

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