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3/9/2020 The Virtual The Virtual The Virtual The Virtual Certification Certification Certification Certification Interview Interview Interview Interview NACC Initial Certification Webinar for a Zoom Conference Interview 1

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3/9/2020 1

The Virtual The Virtual The Virtual The Virtual Certification Certification Certification Certification Interview Interview Interview Interview

NACC Initial Certification Webinar for a Zoom Conference Interview

Louise Eggen BCC, Children’s Chaplain, Mercy Hospital and Michael C. Onuoha BCC, Manager of Spiritual Care, St. Michael’s

Introductions

Objectives

Clarify expectations.
Understand the procedures of the certification

interview

Assist in seeing if this is the right fit for you
Discuss requirements of technology

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Presenter’s Report Part I Procedures Procedures Procedures Procedures

One hour before your scheduled interview time, your PRPI with questions that need to be addressed in the interview will arrive in your

mailbox. You have 50 minutes to

prepare your answers to these questions.

Procedures

You should arrive into your interview Zoom room about 5-10 minutes before the interview is scheduled to begin and wait for your interviewers to arrive.

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Procedures

There will be three interviewers: One of your interviewers will begin the introduction of the members and will keep track of time as you have only 50 minutes to answer the questions thoroughly from the PRPI. Expectations of a Professional Interview:

Create a free account on Zoom.us.

In order to be an active participant in this process, if you do not

currently have a Zoom account, you will need to set up an account using an email address and individual password on Zoom.us. The account is free. You will need to login for the interview using the information you created.

Dress appropriately for the interview.

Do not assume that interviewers can only see what you wear

above the waist. It may be tempting to wear loungewear but remember this is a professional interview.

Eye contact is important.

Although you may want to read your answers to the PRPI from

the screen, it would not be recommended because it will make things appear rehearsed and unnatural. Best to put your authentic self forward. You may use notes and refer to them; however, we advise to not read answers directly from the screen.

Expectations

Professional Interview

Select a location where you will not

be interrupted.

Check Wi-fi signal, it should be at

the strongest level.

Check background so that it is free

from distracting images or objects.

Make sure that the lighting is good,

there is no glare on the screen and that you are centered in the screen. Location

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Expectations

The interview process will last approximately

3 ½ to 4 hours.

Although the interview lasts for 50 minutes,

the interviewers exit into another room to prepare their recommendations toward your certification.

That process takes 100-minutes and the

team will return to the interview room to discuss the results with you.

You need to be present and professional

after 90-minutes (arriving 10 minutes early) to complete the interview.

This Photo by Unknown author is licensed under CC BY-SA.

Is the Virtual Interview the Right Fit for You?

Only you can determine if this is the best way to interview for certification. The benefits are that it is cost-effective for you because there is no traveling

involved. You will be interviewing in a room that is

familiar to you which can provide comfort. Zoom is an easy interface. You will need an

account. You will need to sign in and join the meeting

with a code that will be provided prior to your scheduled interview. If you can feel comfortable with a camera and computer, this should be an effective way for you to interview with a team. It can be the same personal experience that you would have if you were in a face to face interview.

This Photo by Unknown author is licensed under CC BY-SA-NC.

AN INTERNET CONNECTION – BROADBAND WIRED OR WIRELESS (3G OR 4G/LTE) SPEAKERS AND A MICROPHONE – BUILT-IN OR USB PLUG-IN OR WIRELESS BLUETOOTH A WEBCAM OR HD WEBCAM - BUILT- IN OR USB PLUG-IN OR, A HD CAM OR HD CAMCORDER WITH VIDEO CAPTURE CARD

Equipment Check!

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Supported Supported Supported Supported Operating Operating Operating Operating Systems: Systems: Systems: Systems:

Windows Operating Systems

Windows 10 Windows 8 or 8.1 Windows 7 Windows Vista with SP1 or later Windows XP with SP3 or later

Apple Macintosh

Mac OS X with MacOS 10.7 or later

Supported Supported Supported Supported Mobile Mobile Mobile Mobile Devices and Devices and Devices and Devices and Browsers Browsers Browsers Browsers

 Any device running Windows 8.1 or Windows 10  iOS and Android devices  Blackberry devices  Supported Browsers  Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+  Mac: Safari 7+, Firefox 27+, Chrome 30+  Linux: Firefox 27+, Chrome 30+

Other Systems that Work with Zoom.us

Ubuntu 12.04 or higher
Mint 17.1 or higher
Red Hat Enterprise Linux 6.4 or higher
Oracle Linux 6.4 or higher
CentOS 6.4 or higher
Fedora 21 or higher
OpenSUSE 13.2 or higher
ArchLinux (64-bit only)

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Use Zoom’s Test Site

Use this test site: https://zoom.us/test
Utilize the Zoom tutorials if needed:

https://support.zoom.us/hc/en-us

These links can also be found on NACC.org website

How to handle a technical glitch?

If your screen freezes or your computer crashes, do

not let this cause unnecessary anxiety. Zoom is available through a phone.

If the computer audio is not working, call in on your

phone.

If the computer freezes, wait and ask the team to

reclarify the question.

Testing your equipment is IMPERATIVE to make sure

that you don’t lose out on time. A technical glitch will not be grounds for an appeal if you are not recommended or certified.

Extra Resource Links

Virtual Interviewing Tips:

https://bit.ly/2tsPTfC
https://youtu.be/qRQDL9HQErk

Information on how to use Zoom:

https://www.youtube.com/embed/vFhAEoCF7jg?rel=0&autoplay=1&cc_load_policy=1
https://youtu.be/fGbpwZNW3oI

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Questions?? ?? ?? ??

Call the NACC office and speak with the Administrative Specialist/Certification if your equipment does not meet requirements or if you have other questions.

3/9/2020 1

The Virtual The Virtual The Virtual The Virtual Certification Certification Certification Certification Interview Interview Interview Interview

Louise Eggen BCC, Children’s Chaplain, Mercy Hospital and Michael C. Onuoha BCC, Manager of Spiritual Care, St. Michael’s

Introductions

Objectives

1 2 3

3/9/2020 2

Presenter’s Report Part I Procedures Procedures Procedures Procedures

One hour before your scheduled interview time, your PRPI with questions that need to be addressed in the interview will arrive in your

prepare your answers to these questions.

Procedures

You should arrive into your interview Zoom room about 5-10 minutes before the interview is scheduled to begin and wait for your interviewers to arrive.

4 5 6

3/9/2020 3

Procedures

There will be three interviewers: One of your interviewers will begin the introduction of the members and will keep track of time as you have only 50 minutes to answer the questions thoroughly from the PRPI. Expectations of a Professional Interview:

Create a free account on Zoom.us.

Dress appropriately for the interview.

Eye contact is important.

Expectations

Professional Interview

be interrupted.

the strongest level.

from distracting images or objects.

there is no glare on the screen and that you are centered in the screen. Location

7 8 9

3/9/2020 4

Expectations

3 ½ to 4 hours.

the interviewers exit into another room to prepare their recommendations toward your certification.

team will return to the interview room to discuss the results with you.

after 90-minutes (arriving 10 minutes early) to complete the interview.

Is the Virtual Interview the Right Fit for You?

Only you can determine if this is the best way to interview for certification. The benefits are that it is cost-effective for you because there is no traveling

familiar to you which can provide comfort. Zoom is an easy interface. You will need an

with a code that will be provided prior to your scheduled interview. If you can feel comfortable with a camera and computer, this should be an effective way for you to interview with a team. It can be the same personal experience that you would have if you were in a face to face interview.

Equipment Check!

10 11 12

3/9/2020 5

Supported Supported Supported Supported Operating Operating Operating Operating Systems: Systems: Systems: Systems:

Windows Operating Systems

Apple Macintosh

Supported Supported Supported Supported Mobile Mobile Mobile Mobile Devices and Devices and Devices and Devices and Browsers Browsers Browsers Browsers

Other Systems that Work with Zoom.us

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3/9/2020 6

Use Zoom’s Test Site

https://support.zoom.us/hc/en-us

How to handle a technical glitch?

not let this cause unnecessary anxiety. Zoom is available through a phone.

phone.

reclarify the question.

that you don’t lose out on time. A technical glitch will not be grounds for an appeal if you are not recommended or certified.

Extra Resource Links

Virtual Interviewing Tips:

Information on how to use Zoom:

16 17 18

3/9/2020 7

Questions?? ?? ?? ??

Call the NACC office and speak with the Administrative Specialist/Certification if your equipment does not meet requirements or if you have other questions.

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