Commission Briefing on Human Capital and Equal Employment - PowerPoint PPT Presentation

Commission Briefing on Human Capital and Equal Employment Opportunity (EEO) Office of Human Resources Office of Small Business and Civil Rights June 2, 2011

Agenda • Human Capital Overview – Maintaining a High Performing Workforce • Equal Employment Opportunity Updates 2

Human Capital Overview – Maintaining a High Performing Workforce Miriam L. Cohen, Director Office of Human Resources 3

Human Capital Overview • Maintaining a High Performing Workforce • Training and Development • Worklife and Job Satisfaction 4

Training and Development Jody Hudson, Associate Director for Training and Development Office of Human Resources 5

Professional Development • Developmental opportunities are a major driver of employee engagement • Highly engaged employees are more productive • Wide array of development opportunities available at NRC 6

Professional Development • Leaders Academy – Leadership development for all segments of NRC workforce – Supervisors curriculum complete – Among highest rated courses at NRC 7

Using Technology iLearn User Satisfaction Percent of Employees Satisfied 100 89.3 85.9 90 76.6 80 70 59 60 50 40 30 20 10 0 Dec 2009 Apr 2010 Sep 2010 Mar 2011 8

Using Technology Growth in On-Line Courses Number of On-Line Courses 1400 1250 1200 1000 800 600 600 400 200 90 0 2009 2010 2011 9

Using Technology Growth in On-Line Course Completions Course Completions (thousands) 40 35.0 35 30 25 21.1 20 16.0 15 11.9 11.8 11.3 10 5 0 2008 2009 2010 Instructor Led Online 10

Using Technology • Assess effectiveness of courses • Create electronic dashboard for training programs • Reduce costs 11

Efficiency Initiatives • Review of NRC Training Expenditures • Reveals Savings Opportunities – Seat Management – Eliminate redundant procured training 12

Worklife and Job Satisfaction Jeri Buchholz, Associate Director for HR Policy and Operations Office of Human Resources 13

Feedback and Outreach • Benchmarking • Employee Surveys • Take Action • Close the Loop 14

Employee Empowerment • Maximize Your Potential • Internal Career Fair • Telework Day • Financial Planning Fair 15

Future Direction • Transform the Workforce • Address Uncertainty • Sustain Employee Engagement 16

Equal Employment Opportunity Corenthis B. Kelley, Director Office of Small Business and Civil Rights 17

Mentoring Program Goals • Enhance Productivity • Support Recruitment and Retention • Support Leadership Academy Objectives • Enhance Knowledge Transfer and Career Development • Participant Demographics 18 18

Minority Serving Institutions (MSI) • MSI Boot Camp • White House Initiatives • Entry Level, Cooperative Education (co-op) and Summer Hires 19 19

External Awards • Leadership in EEO and Diversity Management • Federal Executive Board: Gold, Silver, Bronze Achievements • Engineer of the Year • Employee of the Year • Career Achievements • Patriot Support to Navy Reserve 20

Closing 21