FEBRUARY 2016 WEBINAR Quality Assurance Visit Information Critical - - PowerPoint PPT Presentation

FEBRUARY 2016 WEBINAR

Quality Assurance Visit Information Critical Elements 1-3 Re-Accreditation Planning

Danielle Morago HFO QA/TA Specialist

AGENDA

• 2016 Quality Assurance Visits
• Self-Study Reminders
• Critical Element 1
• Critical Element 2
• Critical Element 3

 Annual Training Pla lans are due by Feb 29th  March Webinar: : Family Retention  Need topics for webinars in April and June for Home Visitors  Long-term home vis isit itor recognition in information!

2016 HFO Quality Assurance Visit

Family ily Fil ile Revi view (using HFO checklists) Ple lease in inclu lude:

• A creative outreach file
• A file that tracks a developmental delay
• Files on level one, two, and three
• A recently closed file

Su Supervis isio ion Fil ile Revie view (using HFO checklists) Ple lease remember r to in inclu lude:

• All supervision documentation including QA activities

2016 HFO Quality Assurance Visit

Train inin ing Documentatio ion Revie view

• Training documentation for staff hired in and after 2014
• Ongoing training logs for all other staff showing required

training for the past 2 years St Staff f and Part rtic icip ipant In Interv rvie iews

• Program manager, assistant program manager, supervisors,

home visitors, screeners

• 2 families participating in Healthy Families

2016 HFO Quality Assurance Visit

• Agenda will be sent with directions on

amount of files to be pulled.

• Use Agenda to sign up staff and

families for interviews.

• Please have completed Agenda and

local PPPM available for visit.

• Exit Meeting at the end of the day:
• Recognize all of your site strengths!
• Discuss areas that can be strengthened for

re-accreditation.

RE-ACCREDITATION PLANNING

Received Flash Drive Started Reviewing BPS Started Inserting Policies

SELF-STUDY REMINDERS

• HFA now calls the Site Self Assessment

(SSA) the Se Self lf-Study.

• The specific policy to paste onto Self-

Study is listed on the submission guideline for each area.

• Please wait to paste local policies until

you have updated your local PPPM with changes from the feedback form, if applicable.

PROGRAM MANAGER QUESTIONS

Refle lectiv ive Consult ltatio ion Groups

 2 or more hours  Can count as 1 supervision a month after the staff has been employed over a year

• nly with staff proficiency

 IMH Endorsement (Level III or Level IV) and/or Master’s degree in counseling or related field, with two years post education, specialized work experience providing culturally sensitive, relationship- focused infant mental health services with infants and toddlers and their families  Or N/A

PROGRAM MANAGER QUESTIONS

REPORTS

 Within a month of submitting the Critical Element that is due.  If it asks for the last quarter, submit the last quarter that has been completed.

STAFF RESUMES

 Resumes submitted need to be current to reflect the position that the staff is holding at the time of submission.

CONTINUOUS QUALITY IMPROVEMENT

Reviewing the standards, assessing our outcomes, asking

• urselves and staff questions, improves the quality of the

program and the quality of services that families are receiving… It does not mean perfection!

CRITICAL ELEMENT 1

• Do you have comprehensive and up-to-date data

regarding your target population?

• Have you clearly identified your community

partners? Would you be rated a 2 or 3?

• Are you following your local screening process

listed in your PPPM?

• Are at least 80% of your screens occurring either

prenatally or within the first two weeks after the birth of the baby?

• Are at least 80% of first home visits occurring

prenatally or within the first three months after the birth of the baby? Initiate services prenatally or at birth.

CRITICAL ELEMENT 2

• Is the NBQ being completed uniformly at your site

clearly showing eligibility for HFO?

• When you are at capacity, are you utilizing your

service priorities as stated in your PPPM? Use standardized screening to systematically identify and assess families most in need of services.

CRITICAL ELEMENT 3

• Is your site following the procedure of offering

families the program on a voluntary basis?

• Are you following your local procedure for

families involved with Child Welfare?

• Is your site utilizing a variety of positive methods

to engage families in services, build trust and keep families involved? How would you know?

• Are you placing families on creative outreach any

time after a first home visit when disengaging from services, conducting activities during the course of creative outreach and continuing creative outreach for at least three months? Offer services voluntarily and use positive, persistent

• utreach efforts to build

family trust.