Leadership Development Understanding Behavioral Styles November 2, - - PowerPoint PPT Presentation

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Leadership Development Understanding Behavioral Styles November 2, - - PowerPoint PPT Presentation

Leadership Development Understanding Behavioral Styles November 2, 2017 Transmission Roundtable Facilitator: Jack Darrough Eleven years with Atmos Energy Held variety of positions: IT, Program Management, Business Analysis and


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Leadership Development

Understanding Behavioral Styles

November 2, 2017 Transmission Roundtable

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Facilitator: Jack Darrough

Eleven years with Atmos Energy Held variety of positions: IT, Program Management, Business Analysis and currently Learning Management System Specialist Culture & leadership development facilitator since 2011

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Energy

Handshake Mill

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About Atmos Energy

  • 3.2 million customers
  • 6 operating divisions
  • 1,400 communities
  • 76,000+ miles of

pipeline

  • $1+ billion annually

capital investment

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Vision and Strategy

Vision

Safest provider of natural gas services

Recognized for:

Exceptional Customer Service Being a Great Employer Achieving Superior Financial Results

Strategy

Operate our Business exceptionally well Invest in our People and Infrastructure Enhance our Culture

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We Are Intentional About:

Shaping our culture. Developing our employees and growing leaders.

(You will experience a small part of what we do during our time together)

Who we hire. What we expect of ourselves and others. Being highly collaborative.

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Desired Outcomes for Today

Recognize how energy and moods can impact results. Gain insights about your own behavioral style. An awareness of the implications of the blend of behavioral styles on the teams you lead and people you work with. Introduce the importance of behavioral style flexing and how it makes your more effective as a leader.

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Leadership

Starts with Self Awareness Stay physically, emotionally and mentally healthy when: I show up for work each day at my best. I work with team members. I focus on the Vision so that Atmos Energy can achieve being the Safest provider of natural gas services.

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Awareness of Self

energy level

Managing personal energy is a key to healthy, high performance.

energy = our inner feelings

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types of energy (feelings)

high positive - energetic, enthusiastic low positive – reflective, grateful high negative – angry, hostile low negative – worried, depressed passive-aggressive

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Awareness of Self

moods

Our state of mind (reflected in our moods) determines:

  • ur effectiveness as a leader
  • ur quality of life
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Mood Elevator

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Awareness of Self

power of thought

Our thinking drives our behaviors. Our thoughts determine our moods

and our moment-to-moment experience of life.

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grateful wise, insightful creative, innovative resourceful hopeful, optimistic appreciative patient, understanding sense of humor flexible, adaptive curious, interested impatient, frustrated irritated, bothered worried, anxious defensive, insecure judgmental, blaming self-righteous stressed, burned-out angry, hostile depressed

results behaviors thinking

up down

Results Cone & Mood Elevator

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Awareness of Self

List of strengths and challenges

Strengths

List three or more traits that are your greatest strengths:

characteristics that help you achieve results and be effective with people and teams.

Challenges

List three or more traits that reduce your effectiveness in

achieving results or working with people.

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Behavioral Styles

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Behavioral characteristics

disciplined structured logical reserved

  • rganized

precise task-focused shows less emotion

formal

less disciplined more impulsive more intuitive more approachable less organized approximate relationship-oriented shows more emotion

informal

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Behavioral Characteristics

forceful more certain takes charge emphatic direct impatient challenges states information

dominant

less forceful more flexible less directive thoughtful indirect more patient supportive asks questions

easy going

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Behavioral Styles

Exercise #2

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typical characteristics

controlling style

strengths takes charge decisive bottom-line focused potential liabilities impatient insensitive autocratic

analyzing style

strengths thorough

  • rganized

good planner potential liabilities indecisive too detailed risk averse strengths stimulating inspirational idea generator potential liabilities impulsive poor follow-through poor planning

promoting style

strengths team player consensus builder relationship oriented potential liabilities too agreeable avoids conflict not assertive enough

supporting style

formal informal easygoing dominant

Each style gets results!

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supporting promoting analyzing know feel about bottom-line results in control the impact on people included that it will be exciting inspired

wants to…

that it is fact- based certain controlling

Style Flexing

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Lessons From the Styles Exercise

Diversity brings strength to a team. There is no one “right” style:

All styles get results All styles have strengths and weaknesses

Value your style, but lean toward your

  • pposite/complementary style.

We can connect to and influence others better by being aware of their style.

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Questions

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