Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 1
Objectives Mission to Care FHA HIIN 1 Chasing Zero Infections - - - PDF document
Objectives Mission to Care FHA HIIN 1 Chasing Zero Infections - - - PDF document
Chasing Zero Infections - Connecting the Dots to Thursday, May 25, 2017 Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship HOSPITAL IN ACTION SUCCESSFUL STRATEGIES FOR REDUCING C. DIFF Cathy Jaco, RN, MSN, CPHQ, HACP,
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 2
What we are all about……
Florida Hospital-Heartland Medical Center
- Two campuses in Southeastern Florida: Sebring (147 beds); Lake Placid
(50 beds)
- Seasonal Patients (October-April) with average age >60+ years
- 1,412 Employees
- 285 physicians on the medical staff-23 Clinics
- 43,136 Emergency Room Visits-County’s busiest ER
- 920 Births
- 56% Market Share in South Florida
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 3
Creating Urgency
Creating a Sense of Urgency
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 4
Establish a Sense of Urgency
- February 2015, PCR Test initiated at FHHMC. This graph
depicts the December AHS Dashboard with 50% increase noted in Hospital-Onset C-Diff cases.
- April 2016, EIA – 2 Step Test begins.
- June 2016, C-diff Urgency Taskforce starts.
1 Establish a Sense of Urgency
Create the Guiding Coalition
- Leadership commitment
- Taskforce
- Guiding principle: “zero tolerance”
2
Create the Guiding Coalition
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 5
Develop a Vision & Strategy
- What was our Vision?
- Correct identification of patients
with Hospital-Onset C-diff Infection (HO CDI)
- Reduce over-diagnosis and over-
treatment of HO CDI
- Better informed providers,
nurses, patients
- What was our Strategy?
- Understand and educate on C-diff
- Understand current practice for
- rdering C-diff test
- Change the PCR test to EIA Test
- Understand the consequences of
higher rates of HO CDI
3 Develop a Vision & Strategy
“Turn Cathy Loose”
Strategy - Education
CBL for Nurses, CNAs, Lab Presentations to Hospitalists and Medical Staff Poster for Units
3 Develop a Vision & Strategy
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 6
Strategy -Change the Test Based on Evidence
3 Develop a Vision & Strategy
The Famous Poop Patrol
- Dr. Gonzalez, CMO and Pam Stiles,
Quality Liaison provide treats and laughs to nursing staff.
4 Communicate the Change
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 7
Education by the Poop Patrol
- Provided at orientation and
during 1:1 meetings on the units
- Describes the quantity,
color and consistency
- Monitors by the Quality
department until automatic discontinuance order finalized in the EMR
4
Communicate the Change
Empower Broad Based Action
- Empower Change!
- Empowered Quality department to review
cases and discontinue tests when there is no presence of diarrhea documented
- Empowered CMO – the Head “Poopa” by
Medical Executive Committee (MEC), that no repeat PCR test would be performed by lab without consulting CMO
- Empowered clinicians with new knowledge
5 Empower Broad-Based Action
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 8
Chasing Zero!
2 2 1
July Aug Sept Oct Nov Dec Jan Feb Mar April Number of HO-CDIFF
Number of HO-CDIFF
- Simple data presented at meetings with case presentation of the fall outs.
6 Generate Short- Term Wins
Consolidate Gains and Make More Changes
- EMR: Auto
Cancellation
- f C.difficile
- rder
7 Consolidate Gains & Make More Change
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 9
Laxative Alert for Physician Orders
7 Consolidate Gains & Make More Change
Alert fires if the individual entering an order for C-diff has either received a laxative in the past 24 hours or there is an active order for laxative
PCR Testing Started Sunday Coverage 2-Step Testing Algorithm Started C-Diff Urgency Meetings ASP "Poop Patrol"
5 10 15 20 25 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17
Hospital-Onset Cases (Per 10,000 Patient Days) Month
FHHMC--Hospital-Onset Clostridium Difficile Rate March 2015 – March 2017
UV Light EMR Alerts
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 10
2015 Q1 2015 Q2 2015 Q3 2015 Q4 2016 Q1 2016 Q2 2016 Q3 2016 Q4 2017 Q1 SIR 0.921 0.916 2.308 1.738 1.467 1.488 0.684 0.154 0.17
Started NAAT Sunday Coverage Started
- C. Diff Urgency
… ASP “Poop Patrol”
0.5 1 1.5 2 2.5
Standardized Infection Ratio
FHHMC--Hospital-Onset Clostridium Difficile SIR 2014 Q4 - 2017 Q1
_
EMR UV Light
Process Measures
Nurse Completion of CBL (Target: 90%) Physician Attendance at Education (Target: 90%) ASP Referral and Antibiotic Reduction (Target: 60%) Non-C-Diff Antibiotic DC'd (Target: 90%) UV Light Cleanings (Target: 100%) Compliance 96% 92% 78% 100% 100% 0% 20% 40% 60% 80% 100% 120%
Axis Title
7 Consolidate Gains & Make More Change
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 11
Anchor New Approaches in the Culture
- Taskforce continues to meet to discuss patients with
positive/negative tests (high risk)
- Celebrate success and re-evaluate opportunities for other
infectious diseases (MRSA)
- Evaluate UV-Light technology using cloud-based
technology
- Use Urgency as a mechanism for improvement
8 Anchor New Approaches in the Culture
Anchor New Approaches in the Culture
What’s the worst thing you can hear when you have a good idea at work? “That’s not how we do it here!”
8 Anchor New Approaches in the Culture
Chasing Zero Infections - Connecting the Dots to Reduce Patient Harm: Hot Topics in Infection Prevention and Stewardship Thursday, May 25, 2017 Mission to Care FHA HIIN 12
References
- Dubberke ER. Diagnosis of Clostridium difficile infection: Treat the patient, not the
- test. JAMA Intern Med. Doi:10.1001/jamainternmed.2015.4607 Published online
September 8, 2015.
- Kotter, J. P. (1996). Leading change. Boston, Mass., Harvard Business School Press.
- Kotter, J.P., Rathgeber, H. That’s not how we do it here. Boss, Mass. Harvard
Business School Press
- Kotter, J. P. and D. S. Cohen (2002). The heart of change : real-life stories of how
people change their organizations. Boston, Mass., Harvard Business School Press.
- Polage, CR. Over-diagnosis of Clostridium difficile in the molecular test era. JAMA
Intern Med. Doi.10.001/jamainternmed.2015.4114. Published online: September 8, 2015.
- The impact of C.difficile infection (CDI). National Foundation for Infectious Disease
(2014). NPID.org/C.difficile.
Questions?
- cathy.jaco@ahss.org