Parental Rights Toolkit The Womens Refugee Commission (WRC) created - - PowerPoint PPT Presentation

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Parental Rights Toolkit

The Women’s Refugee Commission (WRC) created a toolkit to provide detained and deported immigrant and undocumented parents information to help them maintain their parental rights and make well-informed

• decisions. The toolkit is available to ICE detainees in all longer-term (over

72-hour) facilities.

The toolkit includes information on:

• Protecting parental rights when detained or deported
• Making care arrangements for children
• Determining if a child is in the child welfare system and

how to participate in proceedings

• Complying with a child welfare/court ordered reunification plan
• Participating in Family Court Proceedings
• Reunifying with children following release from detention or

deportation

ENGLISH: https://www.womensrefugeecommission.org/rights/resources/1022-detained-or-deported- parental-toolkit-english-interactive SPANISH: https://www.womensrefugeecommission.org/rights/resources/1024-detained-or-deported- parental-toolkit-spanish-interactive

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Parental Rights Toolkit

In addition to the original toolkit, WRC recently published a supplement that contains updated appendices.

The updated supplement includes information on topics such as:

• ICE field office locations and contact

information

• Child Abuse Hotline numbers
• Child Welfare Agencies in Mexico and

Central America

• U.S. Passport Application information
• State Child Support Agencies
• State Bar Contact Information

https://www.womensrefugeecommission.or g/rights/resources/1022-detained-or- deported-parental-toolkit-english-interactive

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Federal Contact Info

Federal Contact Sheet for Immigration Case Issues

USCIS

Issues with cases before USCIS: SIJS interview delays, asylum cases, etc. Contact the local field office first: http://www.uscis.gov/about-us/find-uscis-

• ffice/field-offices

If no response, call the USCIS Customer Service Center 800-375-5283 If problems continue, contact the Ombudsman https://www.dhs.gov/case- assistance

EOIR

Immigration Court-related issues: hearing date, EOIR hotline, COA, etc. First contact your local court’s Assistant Chief Immigration Judge (ACIJ): http://www.justice.gov/eoir/acij-assignments EOIR engagement office: EngageWithEOIR@usdoj.gov EOIR Hotline: 800-898-7180 or 240-314-1500 *The attorney of record should be the one speaking with the courts.

JIC

Centralized complaint center for DHS Email: Joint.Intake@dhs.gov Phone: 877-2INTAKE (877-246-8253)

DHS CRCL

Civil rights/civil liberties complaints Fill out a CRCL complaint at: https://www.dhs.gov/file-civil-rights-complaint Email: CRCLCompliance@hq.dhs.gov Fax: 202-401-4708

ORR

PREA and policy issues, civil rights complaints For PREA and policy issues email: PSAC@acf.hhs.gov ORR National Call Center: information@ORRNCC.com ORR National Call Center: 800-203-7001 HHS’s Office of Civil Rights (for civil rights complaints regarding ORR): https://www.hhs.gov/civil-rights/filing-a-complaint/index.html

FBI

Child abuse or neglect on federal lands and/or by federal agent Contact your local FBI Field Office: https://www.fbi.gov/contact-us/field-offices

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ICE Contact Information

Contacts at Headquarters:

• Jessica Jones, Associate ICE Child Welfare Coordinator
• Jessica.F.Jones@ice.dhs.gov, 202-845-6000
• Jennifer Mertus, Assistant Child Welfare Coordinator
• Jennifer.Mertus@associates.ice.dhs.gov, 202-336-4870

Case Inquiries – Email (to Field Office)

• Submit requests to the outreach mailbox of any ERO field office at the contacts here:

https://www.ice.gov/contact/ero. Case Inquiries – Email (to HQ)

• Parental Interest Email Box: Parental.Interests@ice.dhs.gov

Case Inquiries – Phone:

• ICE Detention Reporting and Information Line: (888) 351-4024 - 8AM to 8 PM EST, Mon-Fri.

How to find a parent/client who may be detained with ICE:

• Online Detainee Locator System https://locator.ice.gov/odls/homePage.do