Remote Independent Professional Monitoring Promoting Quality and - - PowerPoint PPT Presentation

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Mar 31, 2023 112 likes •367 views

Remote Independent Professional Monitoring Promoting Quality and Safety Who Are We? UK company incorporated 2015 Nursing Home and Mental Health services Operational in UK, ROI and Australia Principals are care home owners

SLIDE 1

Remote Independent Professional Monitoring

Promoting Quality and Safety

SLIDE 2

Who Are We?

UK company incorporated 2015
Nursing Home and Mental Health services
Operational in UK, ROI and Australia
Principals are care home owners
Founders are healthcare professionals
Review team are senior nurses and social

workers

Legally supported in all jurisdictions
Fully GDPR compliant

SLIDE 3

Leadership Team

Managing Director, qualified nurse and formerly CEO of two UK corporate healthcare companies Director of Quality and Safety, qualified nurse, former clinical nurse tutor and lecturer at Jordanstown University IT and Systems Director, IT systems professional and former IT Director for UK Healthcare company Finance Director, qualified accountant and former CFO with UK elderly care groups. Leads on client funding requirements

SLIDE 4

Care Service Improvements

24% reduction on average in care home safeguarding incidence within first 6 months of system use Hospital admissions reduced by 18% in 6 months as detected falls and remedial action reduced risk of reoccurrence Medication errors reduced on average by 34% in 6 months as monitors continued to report on admin procedures Unexplained injuries eradicated in residents’ rooms that had consent and in communal areas

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Commercial Improvements

Increased Referrals – As home marketed the use of the CP system, referral agencies responded over time by directing enquiries to the home Safeguarding investigations must shorter – previously weeks of investigation turned into a few days as visual evidence left no room for doubt Average Fee Rate Improvement – as a consequence

f increasing referrals and passing on cost + for

system use Staff training and disciplinary management - visual evidence removed doubt, allowed for focused retraining with lower cost implications given no lengthy suspensions or long-term agency use.

SLIDE 6

Service Overview

Team of Healthcare Professionals – Reviewers Security Industry Authority (SIA) licensed and approved Over 200 years experience on review team Independent quality review of care environments Live or retrospective monitoring of environments to ensure safety of residents and staff Provide daily, weekly and monthly feedback to on site senior management team

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System Structure and Operation - Continuous

Camera Recording All data sent to secure cloud Footage only viewed following footage request form Response to facility management – including written report Monthly report to service

System Structure and Operation - Alerts

Camera activated ‘Event’ sent to secure cloud On-call team received footage on smart device immediately Follow up response to facility management Monthly report to service

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Communal Quality Monitoring

Communal Area B

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Blind Spot Coverage

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Trigger Motion Zones

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Redaction Capability

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Absconding Risk

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Live View Hub

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Care Protect – Commissioning Process

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Stakeholder Engagement

Residents, Relatives & Staff Data Protection Commission (DPC) Local Authorities Commissioning Bodies - HSE Advocacy Services Regulatory Bodies - HIQA

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Care Protect - Information Governance

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Legal Framework

The Mental Health Act

2001

The Assisted Decision

Making (Capacity) Act 2015

The GDPR and Data

Protection Act 2018 (‘the Data Protection Laws’)

Carson McDowell Legal

Support

SLIDE 18

Secure Data Storage

Internet Protocol Surveillance System

Cameras are hardwired onsite to dedicated connection
CAT6 cabling and network switches delivering POE
Segregated from client’s internal network

Data Storage/Amazon Web Services (AWS)

AWS is the world’s leading cloud hosting provider
Fully GDPR compliant
Data stored using AES-256 standard
Data can be retained for up to 90 days
1080p uploads for fast upload and review time with no

compromise on image or video quality

If connectivity is lost, cameras will record and store on

local memory card installed in camera

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Activation Authorisation

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Footage Request Forms

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Current Developments

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Care Protect Application

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R&D – Falls Detection

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Care Protect

“Care Protect combines the use of camera and secure cloud technology with everyday monitoring undertaken by our professional team of highly experienced independent health care experts”

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