AC Transit Achievement Highlights Fiscal Year 2012 / 2013 7 - - PowerPoint PPT Presentation

AC Transit Achievement Highlights Fiscal Year 2012 / 2013

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10/3/2013 2

Strategic Vision

Our Achievements: FY 12/13

• Performance

management program established for all un- represented and AFSCME staff

• Organizational assessment reviews to

review organizational structure

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10/3/2013 3

Division Meetings

Our Achievements: FY 12/13

• Opened a new and direct

form of internal communications

• Stressed the agency’s

focus on improving overall performance

• Engaged employees for

feedback, particularly with regard to past procedures and working conditions

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10/3/2013 4

Service Development

Our Achievements: FY 12/13

• Evaluated run times to

ensure recovery times for Operators

• Comprehensive Operations

Analysis implemented to enhance the inter-city route network and consider increased levels

• f trans-bay service

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10/3/2013 5

Service Development

Our Achievements: FY 12/13

• Tiger Teams program

initiated to address and improve on-time performance

• Began installing monitors

to display bunching and allow OCC to take actions to reduce bunching

• Installed vehicle tracking

systems to improve supervisor response time to incidents

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10/3/2013 6

Our Achievements: FY 12/13

Ridership

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10/3/2013 7

Our Achievements: FY 12/13

Service Performance

• Out-late buses

reduced by almost 350 trips

• Missed trips

reduced by over 1100 trips

Jun-12 Sep-12 Dec-12 Mar-13 Jun-13

904 620 579 545 556 Reduction in Out-lates

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10/3/2013 8

Our Achievements: FY 12/13

Service Performance

• Improved miles between

road calls

Jun-12 Sep-12 Dec-12 Mar-13 Jun-13

3,833.5 4,595.0 3,742.9 4,498.3 5,083.3

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10/3/2013 9

Our Achievements: FY 12/13

Service Performance

• Initiated cleanliness program

with a goal to improve fleet cleanliness and provide monthly cleanliness ratings for the divisions

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10/3/2013 10

Staffing, Training and Employee Recognition

Our Achievements: FY 12/13

• Hosted Job Fair that

resulted in more than 700 bus operator applicants

• Hired 145 new operators

to fill vacancies and backfill for attrition

• Increased operator

workforce from 1,106 to 1, 136.

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10/3/2013 11

Staffing, Training and Employee Recognition

Our Achievements: FY 12/13

• Maintenance

– trained maintenance employees on new bus diagnostics

• Transportation

– trained operators on new Gillig buses

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10/3/2013 12

Staffing, Training and Employee Recognition

Our Achievements: FY 12/13

• Initiated Employee of

The Month Programs at all Transportation and Maintenance Divisions

• Implemented new

monitors to track days without lost time injuries

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10/3/2013 13

New Buses and Equipment

Our Achievements: FY 12/13

• Vehicle Procurements

– 104 new buses scheduled for delivery in 2013

• 65 Gillig forty-foot transit

buses with Spring 2013 delivery

• 23 New Flyer sixty-foot

articulated buses with Summer 2013 delivery

• 16 Gillig forty-foot suburban

buses with Fall 2013 delivery

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10/3/2013 14

New Buses and Equipment

Our Achievements: FY 12/13

• 106 new buses

scheduled for delivery in 2014

– 68 Gillig forty-foot transit buses with Spring 2014 delivery – 38 Gillig forty-foot suburban buses with Summer 2014 delivery

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10/3/2013 15

New Buses and Equipment

Our Achievements: FY 12/13

• 27 new BRT buses’

RFP out for procurement with late 2015 delivery

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10/3/2013 16

New Buses and Equipment

Our Achievements: FY 12/13

• Secured funding for new

fare boxes and issued RFP with replacement expected in late 2013

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10/3/2013 17

New Buses and Equipment

Our Achievements: FY 12/13

• Secured initial funding for Bus Radio

System

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10/3/2013 18

Environmental Technology

Our Achievements: FY 12/13

• Initiated opening of H2 fueling

station

• D4 Solid Oxide fuel cell –

secured contracts for stationary fuel cell to provide electric power

• D4 Hydrogen fueling station –

secured contracts for fueling station at D4

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10/3/2013 19

Safety and Security

Our Achievements: FY 12/13

• Increased bus rides

by deputies to improve security on buses

• Successfully transitioned to

new security service provider with new security staff

• Initiated 40-hour training to

improve accident investigations

• Initiated emergency response

drills at all facilities to ensure readiness for emergencies

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10/3/2013 20

BART Incidents: Service Interruptions & Cancellations Our Achievements: FY 12/13

BART Fire: AC Transit Assists During BART service cancellation.

• AC Transit buses rolled at peak capacity to fill a

critical role in the aftermath of a labor dispute that shut down BART’s normal train operations

• More than 117 extra bus trips to

and from San Francisco, carrying 12,500 extra trans-bay riders during the course of the day

• Operators still made 99

percent of their scheduled runs

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10/3/2013 21

Improving AC Transit’s Image

Reaching Higher: FY 13/14

Reaching Higher in FY 13/14

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10/3/2013 22

Improving AC Transit’s Image

Reaching Higher: FY 13/14

Striving to Improve Performance

• Percent of Service Operated – 99.5% goal
• On-Time Performance – 75% goal
• Miles between Road Calls – 5,000 goal
• Bus Cleanliness – 8.0 goal
• Reduce Accident Rate (7.5 per 100,000 miles)
• Reduce Employee Injury Rate (5% reduction)

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10/3/2013 23

Improving AC Transit’s Image

Reaching Higher: FY 13/14

• Contract

Negotiations

• New Buses
• HASTAS
• BRT
• Fare Box
• Asset Management
• Sheriff Contract
• D3 Study
• CAD/AVL
• Ellipse
• D4 Hydrogen Station
• Drive Risk Technology
• Central/South

Service Change

• COA Implementation

Key Programs

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