appropriate mobile solutions for grassroots non- profits in the - - PowerPoint PPT Presentation

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appropriate mobile solutions for grassroots non- profits in the - - PowerPoint PPT Presentation

Jan 09, 2024 43 likes •655 views

Developing appropriate mobile solutions for grassroots non- profits in the developing world Ken Banks Founder kiwanja.net 22 years IT experience within the private, public, non- profit and corporate sectors in the UK and overseas 15 years

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Developing appropriate mobile solutions for grassroots non- profits in the developing world

Ken Banks Founder kiwanja.net

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22 years IT experience within the private, public, non- profit and corporate sectors in the UK and overseas 15 years grassroots experience in international conservation and development Lived and worked in numerous countries - Mozambique, South Africa, Nigeria, Cameroon, Zimbabwe, Uganda, Zambia Degree in Social Anthropology with Development Studies from Sussex University, UK Currently funded by the MacArthur Foundation developing the next release of FrontlineSMS at Stanford University

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A core belief in appropriate technologies which are primarily needs- or people-driven rather than technology-driven That we constantly challenge ourselves and ask why we're doing what we're doing and who we're doing it for Not just ask whether or not a particular technology is appropriate but whether technology itself is appropriate To work together, stop re-inventing wheels and stop competing against each other

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In South Africa a local doctor has developed a pill bottle that uses SMS technology to remind patients to take their medicines and warns them, and their doctor, if they are about to take an extra dose by mistake

South Africa

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Text messaging is being successfully used in countries such as Nigeria and South Africa to provide health information on disease and illnesses such as HIV/AIDS and tuberculosis

Nigeria

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SMS technology in Uganda and Aceh is helping farmers find out the real price of their crops – and avoid being cheated by unscrupulous middlemen...

Uganda

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One World in Kenya provide a job information service aimed at blue- collar workers and employers

  • ffering details of jobs in more

than 40 categories from carpenters to secretaries

Kenya

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At least five countries have begun developing an alert system using cell phone text messages, a response to the catastrophic Asian tsunami that exposed flaws in present-day early warning schemes

Asia

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“British mobile phone users have donated over £1m to the Disasters Emergency Committee tsunami appeal fund using text messages” Computing Magazine, Jan 2005

United Kingdom

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“The impact that mobile phones have on the developing world is as revolutionary as roads, railways and ports, increasing social cohesion and releasing the entrepreneurial spirit that stimulates trade and creates jobs”

Professor Leonard Waverman London Business School February 2007

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Community health centre, Kisumu, Western Kenya

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Bill & Melinda Gates/Merck health centre, Botswana

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Deforestation/firewood/stove projects throughout Africa

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SMS alert system for communities “lacked trust”

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IVR information service in Uganda “tanked badly”

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Unnecessary effort reducing the size of the wind-up radio

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The “One Laptop Per Child” or “$100 laptop” project

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Who?

has

what?

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Technology is a tool not a solution

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Technology is a to tool not a so solu lution tion

“Technology is not a panacea to all our problems, but it can help”

Clement Dzidonu, Presidential Advisor on Technology Policy, Ghana

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Eric A. Brewer, Director, Intel Research, UC Berkeley

“The Case for Technology for Developing Regions”

“ICT is not for web access (per se), but for health, education, government, commerce – the real problems”

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Technology solutions need to be „appropriate‟:

“small scale, energy efficient, environmentally sound, labour- intensive and controlled by the local community” “appropriate technology makes use of skills and technology that are available in the local community”

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Consider all options!

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 High penetration rate  Portable, shareable  Affordable (generally)  Strong recycling market  Direct and instant  Information services via SMS  Only means of communication  Small screen  Awkward text input  Slow for data, data cost  Literacy issues  Many use to receive only  Many handsets still legacy  Inappropriate content?

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Something else to consider Focus!

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Technic hnical: al: Which system is best for me ? Knowledg

  • wledge:

e: A reluctance to share experiences Cost: t: The price to implement SMS services ? Su Suita tability: bility: Few systems developed for NGOs Si Simplici licity: ty: Solutions need to be low maintenance Infr frastr astruc uctur ture: Needs to work in remote areas

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Sh Shar are: e: A place to talk about NGOs and SMS use Cost st: A low cost, works out-of-the-box solution Suita tability: bility: Developed with NGO community in mind Simplicity licity: Simple, intuitive, low maintenance Inde depende pendence: nce: Using widely available GSM networks Imple lement mentation: tion: „Top down‟ and „Bottom up‟

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Manage contacts

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Solicit opinions

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Broadcast messages

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Receive messages

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Information services

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ROOTS IN

CONSERVATION

NOT

ACTIVISM

(although the problems are not too dissimilar)

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COMMUNICATION!

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Leban anon

  • n

Human rights through education South th Africa ica Community radio stations Aceh eh Coffee prices to farmers Alban ania ia Fighting corruption in public services Kenya Information on sustainability to organic farmers Liberi eria Co-ordinating ICT training among youth

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Ugand nda Community-based healthcare Franc ance e / Lebanon non / B Belgium gium Emergency alerts for embassy staff Tanzan zania ia Water sanitation advice and community training Bots tswana na Co-ordinating blood donor services Afghan ghanistan istan Security alerts to NGO staff / fieldworkers India dia / Pakistan tan Control Arms Campaign lobbying

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Nigeria / Philippines

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Zimbabwe

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Pakistan

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Need to address the “social mobile long tail”

Issues

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Need to address the “social mobile long tail” We need to address issues of access to equipment

Issues

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“ nGOmobile is a text message-based competition aimed exclusively and unashamedly at grassroots non-profit

  • rganisations working for positive social and environmental

change throughout the developing world ” www.ngomobile.org

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“Participatory rapid response forest management system”

Kenya

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“Ask NETWAS a water, sanitation and hygiene question”

Uganda

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“SMS for healthy forests, families and empowerment of women”

Mexico

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“Count to 5!”

Azerbaijan

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Need to address the “social mobile long tail” We need to address issues of access to equipment NGOs need simple, replicable, shareable, affordable tools ICT4D community needs to promote local, grassroots, bottom-up empowerment and not just “jobs for the boys” Need to address the developer/practitioner divide A need to educate, particularly around technology-use risks “Consequences”

Issues

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Since 2003, kiwanj nja.n .net et has been helping local, national and international non-profit organisations make better use of information and communications technology in their work. Specialising in the application of mobile technology, it provides a wide range of ICT-related services drawing on over 22 years experience of its founder, Ken Banks. Non-profits in

  • ver forty countries have so far benefited from a range of

kiwanja initiatives, including FrontlineSMS and nGOmobile