Driving the Future of Service in the Era of Shared Mobility Anthony - - PowerPoint PPT Presentation

Driving the Future of Service in the Era of Shared Mobility

Anthony Rodio, President and CEO

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Source: IBISWorld

Repair Industry Cannot Meet Mobility Needs

Outdated systems, low NPS • Highly fragmented • Minimal tech. capability

Personal Ownership to Shared Mobility

Fewer cars sold, but driven more Concentrated fleet ownership

New Maintenance & Repair Needs

Maximize asset yield • Manage cost • Any vehicle, at any time, anywhere

Shared Mobility Transforming $100B U.S. Auto Repair Industry

YourMechanic is the ONLY National Platform Providing Mobile Maintenance and Repair to the Shared Mobility Industry

Faster Turn Time, Less Total Expense, Increased Revenue Leverage

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Result Cost / Opportunities

FLEET

Shops & Dealers

• Client spends $80 in services
• Client loses half day service revenue of $300
• Vehicle is transported to shop
• $25 Roundtrip Transport Fee

(hikers or staff)

• $55 Oil Change Service
• $300 Missed Service Revenue

(½ day at shop)

• Client spends $15 less in overall service cost $65

vs $80

• Client earns $300 in service revenue
• Mechanic services vehicle onsite after
• perating hours
• $65 Oil Change Service
• $300 Service Revenue (½ day in service)

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Technology Platform Disrupts Traditional Model

Spent Past 7 Years Building:

Shops& Dealers 40% parts markup 50% parts markup

Customer Pays

$90 / hr

Mechanic Earns

$90 - $170 / hr $20 - $25 / hr

$45 - $50 / hr

$20M

Nationwide Consumer Business Automating Functional Roles

• f a Traditional Shop

Available Mechanic Hours/Month Proprietary Pricing Engine In Market w/ Autonomous & EV Customers

A Truly Disruptive Platform

Comprehensive, Proprietary Software Platform

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Robust, Scalable & Secure platform hosted on AWS infrastructure with real-time processing and analytics focused data warehouse.

TECHNOLOGY

Mechanic Mobile App

Job Scheduling • Instant Estimates • Parts management • Client communication • Image and Inspection tools • Invoicing and Payment

Scheduling Engine

Optimizes for service conversion • Includes parts, travel and multiple calendar modules Instant Quotes & Online booking • Approval Engine & Reviews • Recommendation Engine • Mechanic Performance & Comms • Customer Dashboards

Platform

Unlimited parts and service catalogs • Dynamic client/catalog pricing matrix • Real-time inventory • Ordering Automation

Dynamic Catalogs

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Serving 1.3M customers in

• ver 11,000 zip codes & 3,000

cities. Background checked ASE- certified, mechanics. Operating since 2012, headquartered in Mountain View, CA.

YourMechanic is the Nationwide Leader in Mobile Auto Repair for Consumers & Fleets

Current Competitive Landscape

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Nationally Available Tech Platform Mobile

Mobility Startups Shops & Dealers

70 percent of consumers who purchased or leased from a Dealer didn’t return for service last year. That’s $266 billion in annual lost revenue across all dealers.1

1Estimate based on revenue calculations from 2017 NADA Dealer Profile Data and

the 2018 Cox Automotive Service Industry Study.

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Missed Opportunity to Drive Revenue?

Mobility

YourMechanic PPM Can Drive Profit for Dealers & OEMs

Beat the Competition - Sell service packages to consumers who don’t live near your service center. Sell More Cars - Close sales more sales & access YourMechanic data to target customers whose cars are nearing the end of their life cycles. Increase Profits - Control the final price & add a discount on the next car purchase to close a second vehicle purchase.

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Preventative Maintenance Oil Changes, Tire Rotations, Fluids, Filters, Belts or Batteries Diagnostic Inspections Check Engine Light, Car Not Starting, Engine or Vehicle Noise Repair and Replacement Brakes, Suspension and Steering, Lights or Sensors

*All services are backed by a 12,000 Mile/12 Month warranty.

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QUESTIONS?

Further questions? Contact: partners@yourmechanic.com

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